Deficiency Index

Puget Sound Care

Olympia, Washington · CCN 505299

48 surveys since 2011, 29 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
201
Surveys
48
Harm or worse
29
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file42/48

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
108
Ownership
For profit - Limited Liability company
Chain
CALDERA CARE
County
Thurston
Medicare-certified since
1985

CMS ratings

Overall
4
Health inspection
4
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 49 for-profit facilities of 100–127 beds in Washington.

Last survey on record

May 8, 2026

185 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.023.98
Registered-nurse hours per resident day0.55—
Annual nurse turnover56.0%47.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$8,018 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG14.8%H—I—
No harm, potential for more than minimalD1571.4%E314.3%F29.5%
No harm, potential for minimalA—B—C—
CMS’s current file: 21 of the 201 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at Puget Sound Care, in the surveyor’s own words.

  • Actual harm, isolatedF760Mar 28, 2024

    Based on interview and record review, the facility failed to ensure residents were free from significant medication errors when medication orders were incorrectly transcribed, not reconciled and incorrectly administered for 1 of 3 sampled residents (Resident 1) reviewed for significant medication error. This caused harm to Resident 1 when the resident was administered potent medications not prescribed and had a serious change of condition requiring hospitalization . This failure placed residents at risk of adverse reactions to medications, change in health conditions and a diminished quality of life. […]

  • No harm, potential for more than minimal, widespreadF812Jul 1, 2025

    Based on observations, interviews and record review, the facility failed to ensure food was stored, prepared, and served in a sanitary manner for 1 of 1 kitchen reviewed for kitchen practices. This failure placed residents at risk of foodborne illness, and the potential for experiencing a diminished quality of life. Findings included . Record review of the facility policy, titled, Sanitation, dated January 2018, showed, The Nutrition Services team maintains clean and sanitary kitchen centers and equipment. Walls, floors, ceilings, equipment, and utensils are clean and/or sanitized, and in good working order. The Nutrition Services team will practice good infection prevention and control procedures and habits. […]

  • No harm, potential for more than minimal, widespreadF812Nov 7, 2024

    Based on observation and interview, the facility failed to ensure proper disinfecting of the food thermometer when taking food temperatures in 1 of 1 kitchens reviewed for sanitation and storage. This failure placed residents at risk of cross-contamination and food borne illness. Findings included . On 11/06/2024 at 11:32 AM, Staff I, Cook, was observed testing the temperature of the food on the tray line with a kitchen thermometer. At 11:34 AM, Staff I was observed placing the thermometer into pan of pureed chicken. After documenting the temperature, Staff I wiped the thermometer with a kitchen cloth. Staff I then placed the same thermometer into another pan to test the temperature of another entree. […]

  • No harm, potential for more than minimal, patternF684Jan 23, 2026

    Based on interviews and record reviews, the facility failed to ensure bowel interventions were initiated for 3 of 7 sampled residents (Resident 8, 4 & 25) reviewed for constipation, failed to follow physician's orders for insulin administration and dressing change for a peripherally inserted central catheter (PICC, a flexible tube inserted in the vein, and near the heart for long-term antibiotics administration) for 1 of 1 residents (Resident 25) and failed to obtain weekly weights for 1 of 5 residents (Resident 36) reviewed for quality of care. These failures placed residents at risk for discomfort, health complications and a diminished quality of life. […]

  • No harm, potential for more than minimal, patternF550Oct 13, 2023

    Based on observation, interview and record review, the facility failed to ensure residents were treated with respect and dignity, and provided a dignified and timely meal service for 2 of 2 meals observed in 1 of 3 dining halls (Hall B) reviewed for resident rights. This failure placed the residents at risk for feelings of institutionalization, unmet care needs and a diminished quality of life. Findings included . The facility Meal Services Schedule specified Hall B Dining Room, undated, showed residents were served breakfast daily at 8:00 AM and lunch at 12:00 PM. 1) On 10/09/2023 at 7:30 AM, three residents were observed in the Assisted Hall B Dining Room. More residents were brought into the dining room by staff shortly after. […]

Read 48 findings in full →The most serious and the most recent: 48 of 201 on record.

Every survey on record

FindingsAt actual harm or above

  • May 8, 2026Complaint1 finding
  • Jan 23, 2026Standard8 findings
  • Jul 1, 2025Complaint1 finding
  • Nov 7, 2024Standard4 findings
  • Mar 28, 2024Complaint1 finding · 1 harm
  • Oct 13, 2023Standard6 findings
  • Mar 14, 2023Complaint1 finding
  • Dec 8, 2022Standard5 findings
Show the 40 earlier surveys
  • Jun 5, 2020Infection control1 finding
  • Feb 25, 2020Standard13 findings
  • Nov 14, 2019Complaint2 findings
  • Jun 6, 2019Complaint1 finding
  • Mar 13, 2019Complaint1 finding
  • Jan 10, 2019Standard5 findings
  • Aug 22, 2018Complaint1 finding
  • Feb 14, 2018Standard7 findings
  • Apr 25, 2017Complaint2 findings · 1 harm
  • Mar 7, 2017Standard6 findings · 1 harm
  • Sep 2, 2016Complaint1 finding
  • Jun 30, 2016Complaint1 finding · 1 harm
  • Apr 5, 2016Complaint1 finding
  • Mar 18, 2016Standard and complaint33 findings · 10 harm
  • Feb 8, 2016Complaint1 finding
  • Jan 11, 2016Complaint1 finding
  • Nov 23, 2015Complaint10 findings · 2 harm
  • Aug 14, 2015Complaint1 finding · 1 harm
  • Jun 22, 2015Complaint1 finding
  • May 12, 2015Standard and complaint13 findings · 1 harm
  • Apr 27, 2015Complaint1 finding · 1 harm
  • Feb 11, 2015Complaint2 findings · 1 harm
  • Sep 25, 2014Complaint1 finding
  • Aug 6, 2014Complaint3 findings · 2 harm
  • Jul 10, 2014Complaint2 findings
  • May 23, 2014Standard17 findings
  • Apr 3, 2014Complaint1 finding
  • Feb 27, 2014Complaint1 finding
  • Nov 19, 2013—2 findings
  • Jul 18, 2013—3 findings · 1 harm
  • May 17, 2013—4 findings · 1 harm
  • May 7, 2013—1 finding
  • Mar 13, 2013—11 findings · 1 harm
  • Jan 17, 2013—1 finding
  • May 21, 2012—2 findings
  • Apr 26, 2012—5 findings · 3 harm
  • Dec 23, 2011—7 findings · 1 harm
  • Nov 7, 2011—1 finding
  • Jun 22, 2011—2 findings
  • Jan 12, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction