Deficiency Index

Prestonwood Rehabilitation & Nursing Center

Plano, Texas · CCN 676156

8 surveys since 2011. The first finding at harm level was recorded in 2025.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
39
Surveys
8
Harm or worse
4
Immediate jeopardyall corrected before survey
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file6/8

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
132
Ownership
Government - Hospital district
Chain
DALLAS COUNTY HOSPITAL DISTRICT
County
Denton
Medicare-certified since
2007

CMS ratings

Overall
4
Health inspection
2
Staffing
5
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 70 government-run facilities with 128 or more beds in Texas.

Last survey on record

Apr 17, 2025

571 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.213.23
Registered-nurse hours per resident day1.34—
Annual nurse turnover46.8%50.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$14,433 across 1 penalty
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K318.8%L—
Actual harmG—H—I—
No harm, potential for more than minimalD425.0%E850.0%F16.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 16 of the 39 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6902×

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5611×

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  • F5851×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

In the surveyor’s words

From the most serious findings on record at Prestonwood Rehabilitation & Nursing Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF600Apr 17, 2025

    Based on interview and record review, the facility failed to protect the residents right to be free from sexual abuse for 2 residents (Resident #22 and Resident #52) of 24 residents reviewed for abuse and neglect. On 02/21/25, Resident # 1 inappropriately touched Resident # 22 and asked Resident #22 to kiss him. On 02/21/15, Resident # 1 grabbed the hand of Resident #52 and put Resident # 52's hand in his groin area. Resident # 1 then attempted to bend over and kiss Resident # 22. Resident # 1 asked Resident #52 to go to his room. A past noncompliance IJ was identified on 04/17/2025, and the IJ template was provided to the facility on [DATE] at 01:45 PM. The noncompliance began on 02/21/2025 and ended on 02/25/2025. […]

  • Immediate jeopardy, patternF607Apr 17, 2025

    Based on observation, interview and record review, the facility failed to implement written policies and procedures that prohibit and prevent abuse, neglect and exploitation of 2 (Resident #22 and Resident #52) of 24 residents reviewed for abuse and neglect. 1) LVN E and LVN M failed to immediately report sexual abuse incidents involving Resident #1 against Residents #22 and #52 to the Abuse Coordinator/the Administrator. 2) The facility failed to follow their policy to immediately protect Resident #22 and #52 from harm. 3) LVN E failed to identify sexual abuse when Resident #1 attempted to inappropriately touch Resident #52. A past noncompliance IJ was identified on 04/17/2025, and the IJ template was provided to the facility on [DATE] at 01:45 PM. […]

  • Immediate jeopardy, patternF609Apr 17, 2025

    Based on observation, interviews, and record review, the facility failed to ensure all alleged violations involving abuse and neglect were reported immediately, but not later than 2 hours after the allegations were made, if the events that cause the allegation involve abuse, to the Administrator of the facility and the State Survey Agency for two (Residents #22 and #52) of 24 residents reviewed for abuse and neglect. LVN E and LVN M failed to immediately report the sexual abuse incidents involving Residents #22 and #52 to the Administrator. LVN M observed an incident of suspected sexual abuse involving Resident #1 and Resident #22 on 02/21/2025 at 09:36 AM and LVN E observed another incident of suspected sexual abuse involving Resident #1 and Resident #52 on 02/21/2025 at 01:34 PM. […]

  • Actual harm, isolatedF689Aug 13, 2026

    Based on observation, interview, and record review, the facility failed to ensure that residents receive adequate supervision and assistance devices to prevent accidents for one of five residents (Resident #1) reviewed for accident hazards. The facility failed to use a two-person transfer, as determined necessary by the comprehensive care plan, during a transfer from the resident's bed to wheelchair, resulting in the resident sustaining a left kneecap fracture. The noncompliance was identified as PNC. The noncompliance began on 07/30/26 and ended on 08/05/26. The facility had corrected the noncompliance before the survey began. […]

  • No harm, potential for more than minimal, widespreadF812Feb 29, 2024

    Based on observation, interview and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for the facility's only kitchen. 1. The facility failed to date food stored in the walk-in refrigerator. 2. The facility failed to date food stored in the walk-in freezer . 3. The facility failed to cover and date food in the dry storage. 4. The facility failed to sanitize the food thermometer while measuring entree temperatures. These failures could place residents who at risk for food-borne illness and food contamination. Findings included: Observation in facility's kitchen on 02/27/24 at 09:51 AM revealed hard boiled eggs in the walk-in refrigerator were not dated. […]

Read 20 findings in full →The most serious and the most recent: 20 of 39 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 13, 2026Complaint1 finding · 1 harm
  • Jun 3, 2026Standard9 findings
  • Apr 17, 2025Standard and complaint10 findings · 3 harm
  • Feb 29, 2024Standard and complaint6 findings
  • Oct 3, 2021Standard and complaint6 findings
  • Dec 14, 2017Standard4 findings
  • Nov 15, 2012—2 findings
  • Oct 27, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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