Deficiency Index

Pine Valley Community Village

Richland Center, Wisconsin · CCN 525365

19 surveys since 2010, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
60
Surveys
19
Harm or worse
6
Immediate jeopardy
2
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file11/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
80
Ownership
Government - County
Chain
Independent
County
Richland · rural
Medicare-certified since
1984

CMS ratings

Overall
3
Health inspection
2
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 81 facilities of 66–99 beds in Wisconsin.

Last survey on record

Jul 1, 2026

131 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.604.50
Registered-nurse hours per resident day1.12—
Annual nurse turnover45.0%37.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$89,287 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ28.7%K—L—
Actual harmG14.3%H—I—
No harm, potential for more than minimalD1043.5%E—F1043.5%
No harm, potential for minimalA—B—C—
CMS’s current file: 23 of the 60 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F7302×

    Observe each nurse aide's job performance and give regular training.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F6071×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

In the surveyor’s words

From the most serious findings on record at Pine Valley Community Village, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF678Jul 22, 2025

    Based on interview and record review, the facility failed to provide basic life support, including CPR (Cardiopulmonary Resuscitation), to a resident requiring emergency care and failed to immediately notify emergency medical personnel for 1 of 4 total sampled residents (R1). R1 was found pulseless and not breathing on [DATE]. R1's Physician Orders, Care Plan, CNA (Certified Nursing Assistant) Kardex, EHR (Electronic Health Record) banner, and MAR (Medication Administration Record) indicated R1 was a full code. Staff failed to immediately initiate CPR and immediately contact emergency medical personnel. Facility failure to immediately begin cardiopulmonary resuscitation and immediately summon emergency medical personnel created a finding of immediate jeopardy that began on [DATE]. […]

  • Immediate jeopardy, isolatedF684Mar 31, 2025

    Based on interview and record review, the facility failed to ensure that each resident receives treatment and care in accordance with professional standards of practice for 2 out of 8 total sampled Residents (R4 and R5). Staff failed to recognize a change of condition in R5 until the Nurse Practitioner (NP) assessed the patient. Facility staff did not assess and monitor R5's condition as ordered by the physician. R5 was not sent to the emergency room (ER) per the NP's directive until 22 hours later, by which time R5's condition had worsened, resulting in R5 being admitted to Hospital where R5 was diagnosed with Sepsis, Pneumonia, and Acute Respiratory Failure with Hypoxia. R5 passed away two days later at the hospital. […]

  • Actual harm, isolatedF760Jun 30, 2025

    Based on interview and record review, the facility did not ensure that residents are free of any significant medication errors for 1 of 3 residents (R1) reviewed for medication errors.R1 was given medications for R4 which made her blood pressure low. R1 required intravenous fluids and calcium gluconate intervention in the ER (Emergency Room).This is evidenced by:The facility's policy, Medication Administration, reviewed 6/2/25, documents, in part, as follows: . The nurse will confirm resident using photo identification located in Electronic Medical record (EMAR), as needed. Medication Administration Safety: Preparing and administering medications requires accuracy and the full attention of the nurse. The five rights, is a traditional checklist to promote accuracy in drug administration. […]

  • No harm, potential for more than minimal, widespreadF801Jul 1, 2026

    Based on interview and record review, the facility failed to employ a full-time Director of Food and Nutrition Services with the appropriate certifications. This has the potential to affect all 64 residents in the facility.The facility's Dietary Manager (DM C) is not a Certified Dietary Manager or a Certified Food Service Manager and has no food service or hospitality specific education. Findings include:Surveyor reviewed DM C's information provided by the facility. DM C is not a Certified Dietary Manager or a Certified Food Service Manager and has no food service or hospitality specific education. […]

  • No harm, potential for more than minimal, widespreadF812Jul 1, 2026

    Based on observation, interview, and record review, the facility did not maintain a safe and sanitary environment in which food is prepared, stored and distributed. This has the potential to affect all 64 residents who reside in the facility.Food items were observed to have incorrect or no dating.The facility was not manually checking the internal temperature of their dishwasher.Food items were observed to be improperly stored.Findings includeExample 1According to the FDA Food Code: After opening canned goods, store the food in the refrigerator. High-acid canned goods such as tomato products, juice, fruit, pickles, sauerkraut and foods in vinegar-based sauces can be stored five to seven days. […]

Read 23 findings in full →The most serious and the most recent: 23 of 60 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 1, 2026Standard2 findings
  • Jan 14, 2026Complaint1 finding
  • Jul 22, 2025Complaint6 findings · 1 harm
  • Jun 30, 2025Complaint1 finding · 1 harm
  • May 22, 2025Standard6 findings
  • Mar 31, 2025Complaint4 findings · 1 harm
  • Apr 3, 2024Standard and complaint2 findings
  • Jan 25, 2023Standard1 finding
Show the 11 earlier surveys
  • Oct 7, 2021Standard3 findings
  • Aug 24, 2020Complaint1 finding
  • Jul 11, 2019Standard1 finding
  • Apr 19, 2018Standard2 findings
  • Mar 16, 2016Standard3 findings
  • Feb 18, 2015Standard6 findings
  • Jan 30, 2014—11 findings
  • Dec 13, 2012—1 finding · 1 harm
  • Oct 19, 2012—7 findings · 2 harm
  • Aug 11, 2011—1 finding
  • Jun 23, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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