Deficiency Index

Pavilion , The

Hyannis, Massachusetts · CCN 225503

14 surveys since 2010, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
63
Surveys
14
Harm or worse
4
Immediate jeopardy
0
The record, 2010–2024
’10’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worse4

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file13/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
82
Ownership
For profit - Limited Liability company
Chain
Independent
County
Barnstable
Medicare-certified since
1990

CMS ratings

Overall
5
Health inspection
5
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=4, floor 20).

Last survey on record

Jun 13, 2024

879 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.223.58
Registered-nurse hours per resident day0.70—
Annual nurse turnover32.9%39.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD4100.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 4 of the 63 citations on record.

In the surveyor’s words

From the most serious findings on record at Pavilion , The, in the surveyor’s own words.

  • No harm, potential for more than minimal, isolatedF695Jun 13, 2024

    Based on observation, interview, record review, and policy review, the facility failed for two Residents (#22 and #213), out of a total sample of 17 residents, to maintain and store respiratory equipment in a safe and sanitary manner. Specifically, the facility failed: 1. For Resident #22, to ensure oxygen (O2) equipment was maintained per physician's orders to ensure sanitary conditions to help decrease the risk of potential contamination and infection; and 2. For Resident #213, to store his/her continuous positive airway pressure (CPAP) respiratory tubing and nasal pillow mask in a sanitary way when not in use by the Resident to prevent potential contamination by germs and environmental debris. […]

  • No harm, potential for more than minimal, isolatedF699Jun 13, 2024

    Based on record review, interviews, and policy review, the facility failed to develop a person-centered plan of care which included post-traumatic stress disorder (PTSD- a mental health condition that is triggered by an event, series of events, or set of circumstances that is experienced by an individual as physically or emotionally harmful or life threatening and that has lasting adverse effects on the individual's functioning and mental, physical, social, emotional, or spiritual well-being) identified triggers to avoid potential re-traumatization for one Resident (#37), out of a total sample of 17 residents. […]

  • No harm, potential for more than minimal, isolatedF756Jun 13, 2024

    Based on interview, record review, and policy review, the facility failed to ensure monthly medication regimen reviews were maintained as part of the permanent medical record and failed to ensure recommendations made by the pharmacy consultant were addressed timely for one Resident (#9), out of a total sample of 17 residents. Findings include: Review of the facility's policy titled Medication Regimen Review (MRR), dated as last revised 6/1/24, indicated but was not limited to the following: - The consultant pharmacist will provide required recipients of residents' MRR on the MRR report to the Director of Nursing (DON) and/or the attending physician, and to the Medical Director. […]

  • No harm, potential for more than minimal, isolatedF842Jun 13, 2024

    Based on record review and interview, the facility failed to maintain accurate medical records in accordance with professional standards of practice for one Resident (#31), out of a total sample of 17 residents. Specifically, the facility failed to ensure the Resident's Massachusetts Medical Order for Life-Sustaining Treatment (MOLST- form that indicates a person's medical wishes regarding life sustaining treatments) was consistent with current physician's orders. Findings include: Review of the facility's policy titled Health Information Management Policy, undated, indicated but was not limited to the following: Purpose: -To ensure that health information, including but not limited to clinical records, is maintained in accordance with state, federal regulations, and professional practice… […]

Read 23 findings in full →The most serious and the most recent: 23 of 63 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 13, 2024Standard4 findings
  • Dec 6, 2019Standard1 finding
  • Jun 10, 2019Complaint1 finding
  • Mar 20, 2019Complaint1 finding
  • Oct 29, 2018Standard4 findings
  • Jun 19, 2017Standard9 findings
  • Mar 9, 2016Standard5 findings
  • Apr 13, 2015Complaint1 finding · 1 harm
Show the 6 earlier surveys
  • Feb 18, 2015Standard5 findings
  • Oct 8, 2014Complaint1 finding · 1 harm
  • Dec 20, 2013—8 findings
  • Apr 5, 2012—8 findings
  • Oct 28, 2011—14 findings · 2 harm
  • Oct 7, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction