Deficiency Index

Palolo Chinese Home

Honolulu, Hawaii · CCN 125059

23 surveys since 2010. The first finding at harm level was recorded in 2020.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
153
Surveys
23
Harm or worse
8
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse8

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file15/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
113
Ownership
For profit - Corporation
Chain
Independent
County
Honolulu
Medicare-certified since
2008

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 25 for-profit facilities in Hawaii.

Last survey on record

May 22, 2026

171 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.134.18
Registered-nurse hours per resident day1.34—
Annual nurse turnover49.1%38.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.1%H—I—
No harm, potential for more than minimalD4389.6%E36.3%F12.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 48 of the 153 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F6093×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6412×

    Ensure each resident receives an accurate assessment.

In the surveyor’s words

From the most serious findings on record at Palolo Chinese Home, in the surveyor’s own words.

  • Actual harm, isolatedF684Sep 5, 2025

    Based on interviews and record review, the facility failed to identify and intervene for an acute change in a resident's condition related to a stroke for one (Resident (R) 4) of three residents sampled, resulting in the family telling the facility to transport the resident to the hospital.Care plan did not address the resident's stroke or include interventions for the prevention of aspirationStaff did not identify R4's occasional moist cough when eating as an early symptom of aspirationStaff did not communicate to the physician that the resident's cough had occurred while eating Staff did not follow the physician's orders for treatment of symptoms of R4's coughConflicting information in the documentation, which did not relay the resident's distress when positioned on his backAs a result… […]

  • Actual harm, isolatedF689Feb 26, 2021

    Based on observation, interview and record review, three residents (R) 34, R59 and R77 had one or more falls in the facility. The three residents are diagnosed with severe cognitive impairment and dependent on staff to assist with mobility. two residents are taking [CONDITION(S)] medication which may cause unsteady gait and falls and have poor safety awareness and impulsiveness. The deficient practice places the residents at an increased risk for harm, requiring a higher level of staff supervision. Findings include: 1) An initial observation of R77 was made on 02/22/21 at 12:16 PM in her room. R77 was lying in bed with the radio on, bed in the lowest position, floor mats on both sides of the bed on the floor and side rails on both sides of the bed were lowered. […]

  • Actual harm, isolatedF656Jan 12, 2021

    Based on closed record review (RR) and staff interviews, the facility failed to develop a comprehensive care plan (CP) for one of three residents (Resident (R) 1) in the survey sample. As a result of this deficient practice, the facility also failed to ensure comprehensive, individualized CPs were developed for: 1) the spinal wound and two separate pressure ulcers R1 was admitted with, and 2) the five facility acquired pressure ulcers which developed during R1's stay at the facility. […]

  • Actual harm, isolatedF686Jan 12, 2021

    Based on closed record review (RR) and staff interview, the facility failed to prevent the development of pressure ulcers for one of three residents (Resident (R) 1) in the survey sample. As a result of this deficient practice, R1 developed five new facility acquired deep tissue injuries (DTIs) to her feet. These were pressure ulcers (also known as pressure injuries), which she did not have on admission. As a result, the potential for harm existed as the facility failed to ensure the resident received care and services to prevent pressure ulcers from developing and failed to develop resident-centered plans of care incorporating necessary treatment/services consistent with professional practice to prevent new ulcers from developing. […]

  • Actual harm, isolatedF726Jan 12, 2021

    Based on record review (RR) and interviews, the nursing staff failed to recognize that a change of condition was a medical emergency in one resident (R)2 of a sample size of two. When R2's pulse (P) increased and blood pressure (BP) dropped, the Registered Nurse (RN)4 did not notify the physician (MD) immediately to report the major change of vital signs so interventions could be done to prevent further deterioration. Low BP can be a life threatening condition and is consider a medical emergency. R2's BP and condition continued to decline and she was subsequently transferred to the hospital over two hours later where she was admitted to the Intensive Care Unit with the diagnosis (Dx) of septic shock. […]

Read 27 findings in full →The most serious and the most recent: 27 of 153 on record.

Every survey on record

FindingsAt actual harm or above

  • May 22, 2026Complaint4 findings
  • Sep 5, 2025Complaint2 findings · 1 harm
  • May 23, 2025Complaint5 findings
  • May 1, 2025Standard and complaint15 findings
  • Nov 22, 2024Complaint2 findings
  • Jul 26, 2024Complaint2 findings
  • Mar 7, 2024Standard6 findings
  • Mar 31, 2023Standard12 findings
Show the 15 earlier surveys
  • Dec 1, 2022Complaint1 finding
  • Apr 22, 2022Standard24 findings
  • Feb 26, 2021Standard and complaint7 findings · 1 harm
  • Jan 12, 2021Complaint6 findings · 3 harm
  • Sep 24, 2020Infection control2 findings
  • Jun 23, 2020Complaint4 findings · 3 harm
  • Feb 1, 2019Standard8 findings
  • Mar 9, 2018Standard9 findings
  • Mar 31, 2017Standard3 findings
  • Jan 14, 2016Standard4 findings
  • Jan 29, 2015Standard6 findings
  • Dec 21, 2012—10 findings
  • Jan 18, 2012—1 finding
  • Sep 15, 2011—10 findings
  • Jun 16, 2010—10 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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