Deficiency Index

Pacific Coast Manor

Capitola, California · CCN 056048

25 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
66
Surveys
25
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file16/25

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
99
Ownership
For profit - Limited Liability company
Chain
COVENANT CARE
County
Santa Cruz
Medicare-certified since
1969

CMS ratings

Overall
5
Health inspection
5
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 423 for-profit facilities of 66–99 beds in California.

Last survey on record

Apr 2, 2025

586 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.394.16
Registered-nurse hours per resident day1.17—
Annual nurse turnover49.6%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2592.6%E27.4%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 27 of the 66 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6442×

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

In the surveyor’s words

From the most serious findings on record at Pacific Coast Manor, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF725Jun 16, 2023

    Based on interview and document review, the facility failed to provide sufficient number of nursing staff on a 24-hour basis based on Staffing Data Report submitted to Centers for Medicare & Medicaid Services (CMS). This failure had the potential to affect resident's care, health, and psychosocial wellbeing. Findings: During an interview with the staffing coordinator (SC) on 6/16/2023 at 4:10 p.m., SC confirmed staffing was a struggle. SC agreed the Direct Care Service Hours Per Patient Day (DHPPD) should have been 3.5. During an interview with the Excutive Director (ED) on 6/16/2023 at 4:23 p.m., ED stated the low staffing back on January - March 2023 was due to the storm, and Coronavirus disease (COVID-19, a disease caused by a contagious virus) outbreak. […]

  • No harm, potential for more than minimal, patternF880Jun 16, 2023

    Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented when: 1. Two staff did not perform hand hygiene during meal assistance; 2. Certified nursing assistant H (CNA H) did not perform hand hygiene in between task and upon removal of gloves with Resident 37; 3. Two CNAs did not perform hand hygiene in between task with resident's care; and 4. Infection Preventionist (IP) did not implement the surveillance plan during clostridium difficile (C. Diff. colitis - inflammation of the colon caused by the bacteria Clostridium difficile) outbreak. These failures had the potential to spread infection among staff, visitors and 94 residents who reside in the facility. Findings: 1a. […]

  • No harm, potential for more than minimal, patternF880Mar 7, 2023

    Based on observation, interview and record review, the facility failed to implement infection control measures for 14 of 14 residents when there were no designated unit and no dedicated staff for residents with Coronavirus disease (COVID-19, a disease caused by a contagious virus). These failures had the potential to result in transmission and spread of infection with the rest of 80 residents, visitors and staff. Findings: During an observation along the facility's hallways and interview with the infection preventionist (IP-a licensed nurse responsible for the facility's activities aimed at preventing healthcare-associated infections by ensuring that sources of infections are isolated to limit the spread of infectious organisms) on 1/19/2023 at 10:15 a.m., IP confirmed there was a COVID-19… […]

  • No harm, potential for more than minimal, patternF880Apr 20, 2021

    Based on interview and record review, the facility failed to implement infection control and prevention practices when: 1. Two employees, who were symptomatic (showing symptoms) and tested positive for severe acute respiratory syndrome coronavirus 2 ([CONDITION(S)]-CoV-2, the virus that causes Coronavirus 2019 [COVID-19, a new strain of virus that can cause mild to severe respiratory illness]) were allowed to enter the facility and work; 2. The form for screening employees prior to entering the facility was incomplete. These failures had the potential to spread the COVID-19 virus. Findings: 1. Review of the facility's laboratory report dated 11/21/2020, indicated facility staff A and B (FS A and B) tested for [CONDITION(S)]-CoV 2 on 11/20/2020, the results came back positive. […]

  • No harm, potential for more than minimal, isolatedF684Apr 2, 2025

    During a review of Resident 1's MD (medical doctor) Progress note dated 1/23/25, note indicated, Pt [patient] admitted for fall at home.Assessment/Plan.10. OSA (obstructive sleep apnea) G47.33 [diagnosis code] Continue home CPAP. During a review of Resident 1's Order Summary Report dated 3/25/25 at 10:40 am, current orders indicated, no active orders for the use of a CPAP machine. During a review of Resident 1's Medication Administration Record (MAR) dated 1/21/25-2/28/25, MAR indicated no administrations charted for the use of a CPAP machine for any day. During an observation on 3/25/25, at 10:40 a.m., in Resident 1's room, no CPAP machine was observed in the room. […]

Read 20 findings in full →The most serious and the most recent: 20 of 66 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 2, 2025Complaint1 finding
  • Feb 20, 2025Standard2 findings
  • Aug 2, 2024Complaint1 finding
  • Aug 1, 2024Complaint1 finding
  • May 9, 2024Complaint1 finding
  • Dec 13, 2023Complaint1 finding
  • Sep 11, 2023Complaint1 finding
  • Jun 16, 2023Standard13 findings
Show the 17 earlier surveys
  • May 31, 2023Complaint1 finding
  • Mar 7, 2023Complaint1 finding
  • Feb 27, 2023Complaint1 finding
  • Apr 20, 2021Complaint1 finding
  • Nov 20, 2020Complaint1 finding
  • Nov 2, 2020Complaint1 finding
  • Dec 5, 2019Standard and complaint6 findings
  • Nov 8, 2018Standard5 findings
  • Dec 29, 2016Standard2 findings
  • May 12, 2016Complaint6 findings
  • Jan 11, 2016Standard1 finding
  • Feb 5, 2015Standard3 findings
  • Feb 21, 2014—4 findings
  • Dec 3, 2012—5 findings
  • Jul 17, 2012—2 findings
  • Feb 24, 2012—2 findings
  • Apr 14, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction