Otterbein Sunset House
Toledo, Ohio · CCN 366148
16 surveys since 2011. The first finding at harm level was recorded in 2022.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 39
- Surveys
- 16
- Harm or worse
- 1
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 24
- Ownership
- Non profit - Corporation
- Chain
- OTTERBEIN SENIORLIFE
- County
- Lucas
- Medicare-certified since
- 1997
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 1
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 67 not-for-profit facilities with fewer than 66 beds in Ohio.
Last survey on record
May 1, 2025
557 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.09 | 4.41 |
| Registered-nurse hours per resident day | 1.18 | — |
| Annual nurse turnover | 64.3% | 50.8% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1666.7% | E— | F833.3% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F7593×
Ensure medication error rates are not 5 percent or greater.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F7602×
Ensure that residents are free from significant medication errors.
- F8802×
Provide and implement an infection prevention and control program.
- F5611×
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
In the surveyor’s words
From the most serious findings on record at Otterbein Sunset House, in the surveyor’s own words.
- Actual harm, isolatedF689Mar 28, 2022
THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, staff interview, review of facility investigation, observations, and review of facility inservices, the facility failed to ensure a resident was provided with sufficient staff supervision when positioned in bed during direct care. Actual harm occurred when Resident #1's bed was raised from the low position and staff stepped away from the bed, out of sight of the resident. Resident #1 subsequently rolled from the bed hitting her head causing a cognitive and respiratory change which resulted in a concussion. This deficient practice affected one (#1) of three residents reviewed for falls and bed mobility. The facility census was 18. […]
- No harm, potential for more than minimal, widespreadF727May 1, 2025
Based on staff interview and review of facility staffing documentation, the facility failed to ensure the facility was staffed with sufficient Registered Nursing staff each day. This affected all residents residing in the facility. Facility census was 14. Findings include: Review of facility nursing schedules between 04/21/25 and 04/27/25 revealed the schedule lacked documentation indicating a Registered Nurse (RN) was scheduled to work in the facility on 04/26/25 and 04/27/25. On 04/30/25 at 1:37 P.M. interview with the Administrator and Director of Nursing (DON) during a review of the nurse staffing scheduled between 04/21/25 and 04/27/25 verified the facility was not staffed with a Registered Nurse on 04/26/25 or 04/27/25. […]
- No harm, potential for more than minimal, widespreadF880May 1, 2025
Based on interview, facility documentation, and a policy for water management, the facility failed to ensure a sufficient water management program based on an accurate risk assessment. This had the potential to affect all residents. The census was 14. Findings include: Review of a document titled Legionnaire's Risk Assessment revealed the document was undated, unsigned, and did not include the name of the facility. Interview on 05/01/25 at 9:15 A.M. with Administrator and Environmental Services Director #233 confirmed the risk assessment did not include the date of the assessment, a signature, or the name of the facility. Both denied knowledge of when the risk assessment was completed and by whom. […]
- No harm, potential for more than minimal, widespreadF921May 1, 2025
Based on staff interview and review of fire drill reports, corrective action plans, and a state fire marshal report, the facility failed to conduct fire drills across all shifts during the twelve-month review period preceding the survey. This had the potential to affect all residents. The census was 14. Findings include: Interview on 05/01/25 at 9:15 A.M. with the Administrator and Environmental Services Director (ESD) #233 revealed fire drills were not conducted on first or third shift in the first quarter of 2024, and no fire drill was conducted on third shift in the third quarter of 2024. Follow-up interview on 05/01/25 at 1:15 P.M. […]
- No harm, potential for more than minimal, widespreadF812Jun 24, 2024
Based on observation, staff interview, and review of the facility policy, the facility failed to seal and date opened food items in the freezer. This had to potential to affect all 19 residents residing in the facility. Findings include: Observation on 06/24/24 of the kitchen's freezer from 7:20 A.M. to 7:45 A.M. revealed an opened, unsealed, undated bag of Alaskan polluck, an opened, unsealed, undated bag of turkey sausage, an opened, unsealed, undated bag of seasoned beef patties. Interview on 06/24/24 at 7:25 A.M. with Dietary [NAME] #202 verified the finding. Interview on 06/24/24 at 1:26 P.M. with the Administrator stated all residents were getting food from the kitchen and there were no residents nothing by mouth. […]
Read 20 findings in full →The most serious and the most recent: 20 of 39 on record.
Every survey on record
FindingsAt actual harm or above
- May 1, 2025Standard8 findings
- Oct 30, 2024Complaint1 finding
- Jun 24, 2024Complaint1 finding
- Apr 1, 2024Complaint1 finding
- Jan 22, 2024Complaint1 finding
- Mar 3, 2023Infection control2 findings
- Aug 25, 2022Standard5 findings
- Mar 28, 2022Complaint1 finding · 1 harm
Show the 8 earlier surveys
- Sep 5, 2019Standard7 findings
- Aug 2, 2018Standard1 finding
- Jun 1, 2017Standard2 findings
- Apr 28, 2016Standard1 finding
- Jul 16, 2015Standard2 findings
- Apr 9, 2014Standard2 findings
- Feb 14, 2013—2 findings
- Oct 19, 2011—2 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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