Nu Roc Health and Rehabilitation CTR
Laona, Wisconsin · CCN 525623
33 surveys since 2011, 2 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 116
- Surveys
- 33
- Harm or worse
- 2
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 50
- Ownership
- For profit - Corporation
- Chain
- CHAMPION CARE
- County
- Forest · rural
- Medicare-certified since
- 1997
CMS ratings
- Overall
- 4
- Health inspection
- 4
- Staffing
- 2
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 92 for-profit facilities with fewer than 66 beds in Wisconsin.
Last survey on record
Feb 11, 2026
271 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.19 | 3.73 |
| Registered-nurse hours per resident day | 0.62 | — |
| Annual nurse turnover | 72.5% | 45.7% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1164.7% | E211.8% | F317.6% |
| No harm, potential for minimal | A— | B— | C15.9% |
Most frequently cited here
In CMS’s current monthly file.
- F8803×
Provide and implement an infection prevention and control program.
- F6452×
PASARR screening for Mental disorders or Intellectual Disabilities
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8512×
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
- F5511×
Give the resident's representative the ability to exercise the resident's rights.
In the surveyor’s words
From the most serious findings on record at Nu Roc Health and Rehabilitation CTR, in the surveyor’s own words.
- Actual harm, isolatedF887Dec 13, 2021
UNCORRECTED AT VERIFICATION VISIT. SEE STATEMENT OF DEFICIENCIES AGTL11. Based on record review and staff interview, the facility did not ensure 1 Resident (R) (R1) of 4 residents received the COVID-19 vaccine as requested. R1 was eligible to receive the COVID-19 vaccine. POA (power of attorney)-F provided verbal consent for the vaccine on [DATE] and written consent on [DATE]. Despite multiple requests, the facility did not administer the COVID-19 vaccine. R1 tested positive for COVID-19 on [DATE] and passed away in the facility on [DATE]. Findings include: The facility's Coronavirus Infection Prevention Control and Recommendations policy, revised in August of 2021, stated prior to admission, the facility will request the COVID-19 vaccination status of a resident. […]
- No harm, potential for more than minimal, widespreadF812Jun 18, 2025
Based on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a safe and sanitary manner. This practice had the potential to affect all 34 residents residing in the facility. Staff did not monitor and document food cooling temperatures. Staff did not test the Quaternary sanitizing solution (used to sanitize food preparation surfaces) per manufacturer's instructions and did not have a procedure to monitor and document the temperature and parts per million (PPM) of the sanitizing solution. Staff did not monitor warewashing temperatures to ensure the minimum wash and rinse temperatures were achieved to prevent the spread of foodborne illness. […]
- No harm, potential for more than minimal, widespreadF851May 15, 2024
Based on interviews and record review, the facility failed to submit accurate data to Centers for Medicare and Medicaid Services (CMS) mandatory Payroll Based Journal (PBJ) for the fourth quarter of 2023 (July 1-September 30) and the first quarter of 2024 (October 1 - December 31). This has the potential to affect all 37 residents. This is evidenced by: Surveyor noted the facility triggered for excessively low weekend staffing for quarter 4 of 2023 and for quarter 1 of 2024 on the Payroll Based Journal (PBJ) staffing data report. On 05/15/24 at 8:20 AM, Surveyor interviewed Nursing Home Administrator (NHA) A regarding PBJ staffing triggers. NHA A reported, Staffing needs are based on census. A census of 37 would require 4 CNAs on day shift, 3 on PM shift, 2 on night shift. […]
- No harm, potential for more than minimal, widespreadF812Feb 28, 2023
Based on observation, interview and record review, the facility did not ensure safe food handling practices were implemented. This had the potential to affect 36 of 37 residents residing in the facility. Cooling temperatures were not monitored for cooked foods saved for resident consumption. Holding temperature logs for foods served to residents contained missed entries. In addition, cooking temperatures logs for foods served to residents were not implemented. Sanitizing solution used to clean/sanitize kitchen surfaces was not tested for parts per million (PPM) sanitizer levels. In addition, testing strips for the sanitizing solution used in the dish machine were expired. Findings include: 1. […]
- No harm, potential for more than minimal, widespreadF880Jan 18, 2023
Based on record review and staff interview, the facility did not ensure implementation of an infection control policy designed to prevent the development and transmission of disease and infection for 4 of 4 staff records reviewed for illness symptoms which had the potential to affect all 36 residents residing at the facility. Housekeeper (HSK)-F called into work in October 2022 for symptomatic COVID-19. The facility's Employee Illness Tracking Log did not indicate HSK-F's symptom onset date, last symptom occurrence or when HSK-F returned to work. HSK-G called into work in November 2022 for gastrointestinal (GI) illness. […]
Read 22 findings in full →The most serious and the most recent: 22 of 116 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 11, 2026Complaint1 finding
- Jun 18, 2025Standard6 findings
- May 15, 2024Standard3 findings
- Feb 8, 2024Complaint1 finding
- Apr 24, 2023Complaint1 finding
- Feb 28, 2023Standard6 findings
- Feb 7, 2023Complaint3 findings
- Jan 18, 2023Complaint3 findings
Show the 25 earlier surveys
- Aug 29, 2022Complaint2 findings
- Feb 22, 2022Standard7 findings
- Dec 13, 2021Complaint2 findings · 1 harm
- Nov 8, 2021Complaint5 findings
- Oct 20, 2021Complaint4 findings
- Mar 16, 2021Standard9 findings
- Feb 18, 2021Complaint1 finding
- Feb 11, 2021Complaint2 findings
- Dec 15, 2020Complaint1 finding
- Oct 12, 2020Complaint7 findings
- Aug 27, 2020Complaint6 findings
- Feb 6, 2020Standard11 findings
- Oct 2, 2019Complaint2 findings
- Aug 12, 2019Complaint2 findings
- Feb 27, 2019Standard7 findings
- Jan 18, 2018Standard1 finding
- Dec 1, 2016Standard1 finding
- Nov 4, 2015Standard4 findings
- Jan 15, 2015Standard4 findings
- Mar 11, 2014Complaint1 finding
- Dec 5, 2013—2 findings · 1 harm
- Mar 19, 2013—2 findings
- Oct 18, 2012—2 findings
- Nov 17, 2011—6 findings
- Jan 31, 2011—1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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