Norwalk Memorial Home

In the surveyor’s words

From the most serious findings on record at Norwalk Memorial Home, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF729Dec 30, 2025

  Based on personnel file review, online State of Ohio State Tested Nursing Aide Registry review, staff interview and review of facility policy, the facility failed to ensure a current/active license for one, Certified Nursing Assistant #117, of five employees reviewed for current/active licensure. This had the potential to affect all residents. The facility census was 54. Review of Certified Nursing Assistant (CNA) #117's personnel file revealed a hire date of [DATE].Review of the Ohio Department of Health State Tested Nursing Aide registry review dated [DATE] at 2:58 P.M. […]

• No harm, potential for more than minimal, patternF758Aug 15, 2024

  Based on medical record review, staff interview, review of the Food and Drug Administration (FDA) Black Box Warning information, and policy review, the facility failed to ensure psychotropic medications were administered to address appropriate conditions that reflect resident current health conditions and failed to ensure the residents were adequately monitored while receiving psychotropic medications. This affected four (#17, #46, #47, and #51) of five residents reviewed for unnecessary medications. The facility census was 66. Findings include: 1. […]

• No harm, potential for more than minimal, patternF550Mar 21, 2022

  Based on observation and staff interview, the facility failed to serve residents seated together for meals at the same time. This affected nine (#20, #40, #44, #5, #19, #23, #15, #26, and #13) of twelve residents observed in the dining room during lunch service. The facility census was 61. Findings include: Observation on 03/15/22 from 11:30 A.M. to 11:55 A.M. of the dining room revealed five dining tables and four staff serving resident lunch meals. Observation on 03/15/22 at 11:30 A.M. of Table Two revealed Resident #28 sitting at the table with her meal. Resident #40, also sitting at Table Two, was not served his lunch meal until 11:43 A.M. Resident #44 was also sitting at Table Two and was not served the lunch meal until 11:45 A.M. Observation on 03/15/22 at 11:33 A.M. […]

• No harm, potential for more than minimal, patternF755Mar 21, 2022

  Based on observation, staff interview, and review of a facility policy, the facility failed to complete shiftily reconciliation counts for controlled medications stored in medication carts and refrigerators on the Transitional Care Unit (TCU). This deficient practice affected nine (#1, #2, #32, #53, #54, #55, #56, #57, and #153) residents with controlled substances kept in the medication cart or refrigerator in the TCU. The census was 61. Findings include: Observation of the medication cart and refrigerator in the TCU on 03/15/22 at 1:44 P.M. with Licensed Practical Nurse (LPN) #225 and Registered Nurse (RN) #306 revealed 13 total controlled medications were stored in the medication cart and refrigerator. […]

• No harm, potential for more than minimal, patternF761Mar 21, 2022

  Based on observation, staff interview, and review of a facility policy, the facility failed to ensure medications were stored securely in the medication cart during medication administration. This had the potential to affect 23 Residents (#3, #4, #6, #11, #15, #16, #17, #18, #20, #21, #23, #26, #27, #31, #32, #33, #34, #35, #40, #41, #44, #49 and #303) residing on the B Hall and left side of C Hall for whom the medications were administered by the facility. The facility census was 61. Findings include: Observation on 03/15/21 at 7:47 A.M. of medication administration was observed for Resident #4. Upon the gathering of this resident's medications, Licensed Practical Nurse (LPN) #204 walked away from the unlocked medication cart at 8:03 A.M. and entered Resident #4's bedroom. At 8:06 A.M. […]