Northwood Hills Care Center

In the surveyor’s words

From the most serious findings on record at Northwood Hills Care Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF728Nov 18, 2024

  Based on observation, interview, and record review, the facility failed to ensure three nurse aides (NA) (NA I, NA P, and NA Q) completed a certified nurse aide (CNA) training program and obtained certification within four months of employment at the facility as a nurse aide. The facility census was 90. Review of the facility policy titled Nurse Aide Requirements, undated, showed the following: -The facility needed to ensure the nurse aides meet the training requirements to work within a facility including a state approved training and competency program; -The facility must not use any individual working in the facility as a nurse aide for more than four months, on a full-time basis unless that individual is competent to provide nursing and nursing related services and has completed a… […]

• No harm, potential for more than minimal, widespreadF812Nov 18, 2024

  Based on observation, interview, and record review, the facility failed to ensure food was stored, prepared, and served in a manner to protect the food from possible contamination when staff failed to keep the ice machine vents, air vents, and a standing fan free of lint, debris, and grime; when staff failed to label and date refrigerated food and failed to dispose of outdated refrigerated food; and when staff failed to ensure the dishwasher rinsed the dishes at the recommended temperature and failed to ensure the chemical solution was tested properly. This had the potential to affect all residents who consumed food from the facility kitchen. The facility had a census of 90 residents. 1. […]

• No harm, potential for more than minimal, widespreadF921Aug 25, 2023

  Based on record review, observation, and interview, the facility failed to provide a sanitary environment for all residents, staff, and the public, when staff failed to keep the wall behind the dirty dish sink clean and failed to repair the missing caulking between the sink an wall. The facility census was 91. Review of the facility's Cleaning Schedule Policy, revised 04/25/23, shows the following information: -The Director of Food and Nutrition Services develops a cleaning schedule, with assistance from the Registered Dietician, to ensure that the Food and Nutrition Services department remains clean and sanitary at all times; -The Director of Food and Nutrition Services develops a cleaning schedule to include all equipment and areas to be cleaned; -Designated cleaning tasks are assigned… […]

• No harm, potential for more than minimal, widespreadF812Mar 2, 2023

  Based on interview, observation, and record review, the facility failed ensure all food was protected from possible contamination during storage, preparation, and distribution when staff stored dented cans with other cans of food to be used in food service; stored dishes in a manner that trapped moisture; had unpasteurized eggs purchased and in the cooler for use; and failed to keep food free of contaminates when foil was stirred into noodle. The facility had a census of 88. 1. […]

• No harm, potential for more than minimal, patternF684Jun 11, 2026

  Based on interview and record review, the facility failed to provide care per standards of practice when staff failed to document monitoring after a fall for three residents (Resident #2, #3, and #4) and failed to inform management of a fall for one resident (Resident #2) who was later found to have a fracture due to the fall. The facility census was 82.Review of the facility's policy, Incident and Reportable Event Management, revised 02/24/26, showed the following:-A fall refers to unintentionally coming to rest on the ground, floor, or other lower level, but not as a result of an overwhelming external force (example, resident pushes another resident). […]