Northwest Florida Community Hospital (Snu)

In the surveyor’s words

From the most serious findings on record at Northwest Florida Community Hospital (Snu), in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF867Apr 8, 2021

  Based on staff interviews and review of the facility policy, entitled, Quality Assurance and Performance Improvement (QAPI) Plan, the facility failed to self-identify that social distancing of residents and face covering or masks were not implemented. The failures occurred during a COVID-19 pandemic and had the potential to affect 26 of 26 residents that resided on the Skilled Nursing Unit (SNU). The findings include: Cross-reference F880. The facility failed to implement social distancing of six (6) feet or more during dining; and failed to encourage the use of face covering or masks while residents were out of their rooms for six (6) of 14 sampled residents (Residents #s 9, 14, 15, 16, 22, and 175) and four (4) of four (4) unsampled residents (13, 18, 21, and 75). […]

• No harm, potential for more than minimal, widespreadF880Apr 8, 2021

  Based on observations, staff interviews, facility record review, and facility policy review, the facility failed to implement social distancing of six (6) feet or more during dining; and failed to encourage the use of face covering or masks while residents were out of their rooms for six (6) of 14 sampled residents (Residents #s 9, 14, 15, 16, 22, and 175) and four (4) of four (4) unsampled residents (13, 18, 21, and 75). The failures occurred during a COVID-19 pandemic and had the potential to affect 26 of 26 residents that resided on the Skilled Nursing Unit (SNU). The findings include: 1. Observation in the dining room of the lunch meal on 04/06/21 at 12:27 p.m., revealed Resident #s 9 and 22 were seated together with only 67 (5.50 feet) between them. […]

• No harm, potential for more than minimal, patternF563Jul 8, 2021

  Based on resident, family, and staff interviews and review of the facility's visitor log and visitation policies and procedures, the facility failed to honor residents' right to receive visitors of their choosing at the time of their choosing for 3 of 3 residents sampled for visitation. (Residents #1, #2, and #3) The findings include: On 7/8/21 at approximately 10:10 AM, an interview was conducted with Staff Member A, a screener (an individual who verifies the absence of signs or symptoms of COVID-19 for all persons entering the building). She was asked to explain the visitation process for the Skilled Nursing Unit (SNU). When we have someone who wants to see someone in the SNU, we tell them that there is no visitation. […]

• No harm, potential for more than minimal, isolatedF812Jul 2, 2025

  Based on observation, interview, and policy review, the facility failed to store food in accordance with professional standards for food service safety. The findings include:On the initial tour of the kitchen on 6/30/2025 at approximately 11:15 am, an observation was made in the produce refrigerator located in the hospital's kitchen. The General Manager was present for the tour. The following was found on shelves inside: Two pieces of cooked salmon were in a pan covered with plastic wrap with a handwritten label that stated 'Salmon 5/24/25, out 6/2/25'. A pan of cooked rice with a handwritten label dated 6/28/25. Cooked bacon was wrapped in plastic wrap and unlabeled. […]

• No harm, potential for more than minimal, isolatedF578Sep 24, 2024

  Based on record review and interview, the facility failed to have accurate Advance Directive information on the medical chart for 2 of 4 residents sampled (Resident #19 and #23). The findings include: Resident #19: Resident #19 was observed to have a No Code sticker on the front of the medical chart. However, Resident #19's face sheet listed the resident as a full code dated 8/5/2024. On 5/19/23, the resident had signed a form saying he wished to be DNR (Do Not Resuscitate). On 09/23/24 at 04:50 PM, during an interview with Staff B, a registered nurse (RN), she was asked what No Code means. Staff B stated that the resident has chosen not to be resuscitated. […]