Northern Lights HCC
Washburn, Wisconsin · CCN 525567
19 surveys since 2011. The first finding at harm level was recorded in 2020.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 102
- Surveys
- 19
- Harm or worse
- 5
- Immediate jeopardy
- 3
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 50
- Ownership
- Non profit - Corporation
- Chain
- HEALTH DIMENSIONS GROUP
- County
- Bayfield · rural
- Medicare-certified since
- 1995
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 4
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 52 not-for-profit facilities with fewer than 66 beds in Wisconsin.
Last survey on record
May 11, 2026
182 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.71 | 4.48 |
| Registered-nurse hours per resident day | 0.82 | — |
| Annual nurse turnover | 50.0% | 49.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $10,364 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J12.9% | K— | L— |
| Actual harm | G25.7% | H— | I— |
| No harm, potential for more than minimal | D2262.9% | E514.3% | F411.4% |
| No harm, potential for minimal | A— | B— | C12.9% |
Most frequently cited here
In CMS’s current monthly file.
- F6894×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F6093×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F6843×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6883×
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F8803×
Provide and implement an infection prevention and control program.
In the surveyor’s words
From the most serious findings on record at Northern Lights HCC, in the surveyor’s own words.
- Immediate jeopardy, isolatedF689Jan 29, 2025
Based on observation, interview, and record review, the facility failed to supervise a resident (R1) at risk for elopement, which resulted in R1 leaving the building unsupervised, putting R1 at risk for serious injury or death. -The facility did not ensure an unalarmed door was repaired to prevent residents from exiting without staff supervision. -The facility did not ensure R1's whereabouts were checked every 15 minutes as identified on the care plan. -The facility did not increase R1's supervision after R1 successfully eloped from the unalarmed door. The facility's failure to supervise a resident at risk for elopement created a finding of immediate jeopardy that began on 01/02/25. Surveyor notified Nursing Home Administrator (NHA) A of the immediate jeopardy on 01/22/25 at 11:05 AM. […]
- Immediate jeopardy, isolatedF600Apr 7, 2021
Based on record review and interview, the facility did not ensure that all residents were free from sexual abuse. A male resident (R6) was witnessed by facility staff on three separate occasions touching the breasts of three different female residents. This affected 3 of 12 residents (R17, R9, R8) reviewed for abuse. Facility did not implement interventions for R6 to prevent further sexual abuse from occurring after the first incident on 12/26/20. Although R17, R9, and R8, who are cognitively impaired, did not show a reaction to having been assaulted, a reasonable person would feel angry, vulnerable, and afraid. Findings: Surveyor reviewed facility policy titled Abuse Investigations, created Dec., 2002, last revised March, 2018. […]
- Actual harm, isolatedF689May 11, 2026
Based on observation, interview, and record review, the facility did not ensure the resident environment remains as free of accident hazards as possible and each resident receives adequate supervision and assistive devices to prevent accidents for 1 of 3 residents (R) reviewed (R1.) R1 was a 2 person assist for transfers with the EZ stand lift. Certified Nursing Assistant (CNA) H independently transferred R1 with the EZ stand and R1 fell resulting in a 3.5 cm x 4 cm laceration of the left temporal scalp requiring transfer to the local hospital for treatment consisting of 7 staples to the temporal scalp.This is evidenced by:Facility policy titled Mechanical Lifts (Total Body and Sit-to-Stand) with a reviewed date of 04/2026 states: All mechanical lifts will be operated per the… […]
- Actual harm, isolatedF684Nov 12, 2025
Based on observation, interview and record review, the facility did not ensure that a resident (R) received treatment and care in accordance with professional standards of practice for 1 out of 3 residents sampled. (R1)Facility did not consistently monitor and assess R1 for changes after testing positive for COVID-19. The provider was not notified when R1 began experiencing COVID-19 symptoms.This is evidenced by:Facility policy, titled, Notification of Change, with a revision date of 11/2022, states in part: The community will consult the resident's physician, nurse practitioner, or physician assistant and notify the resident representative or an interested family member when there is: .acute illness or a significant change in the resident's physical, mental, or psychosocial status (i.e. […]
- No harm, potential for more than minimal, widespreadF812Aug 12, 2026
Based on observation and interview, the facility did not store food in accordance with professional standards for food service safety. This has the potential to affect all 41 residents who receive food from the kitchen.-Surveyor observed an opened bag of cookie dough balls, an angel food cake, potato wedges, hashbrowns, and hamburger patties with no opened date, and/or a use by date. -Surveyor observed in the common resident refrigerator two wrapped sandwiches with no information label for resident name, contents, or use by date.Findings include:Facility policy titled, General Food Preparation and Handling, reviewed 3/26, states, Food will be covered for storage and the facility policy titled, Food- Provided by Family/Visitors, reviewed 4/26, states, The storage of foods brought to… […]
Read 23 findings in full →The most serious and the most recent: 23 of 102 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 12, 2026Standard6 findings
- May 11, 2026Complaint2 findings · 1 harm
- Nov 12, 2025Complaint4 findings · 1 harm
- Jul 30, 2025Standard10 findings
- Jan 29, 2025Complaint1 finding · 1 harm
- May 22, 2024Standard10 findings
- May 10, 2023Standard and complaint8 findings
- Apr 6, 2022Standard6 findings
Show the 11 earlier surveys
- Apr 7, 2021Standard9 findings · 1 harm
- Jan 7, 2021Complaint1 finding
- Oct 28, 2020Infection control2 findings
- Feb 18, 2020Complaint3 findings · 1 harm
- Aug 7, 2019Standard3 findings
- Jul 11, 2018Standard3 findings
- May 3, 2017Standard3 findings
- Apr 23, 2015Standard11 findings
- Jun 6, 2013—7 findings
- Aug 1, 2012—7 findings
- Jun 2, 2011—6 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction