Deficiency Index

Mountain View Community

Ossipee, New Hampshire · CCN 305087

16 surveys since 2010. The first finding at harm level was recorded in 2023.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
44
Surveys
16
Harm or worse
1
Immediate jeopardy
1
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file13/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
103
Ownership
Government - County
Chain
Independent
County
Carroll · rural
Medicare-certified since
1997

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=15, floor 20).

Last survey on record

Nov 14, 2025

360 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.884.48
Registered-nurse hours per resident day0.56—
Annual nurse turnover47.6%45.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD6100.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 6 of the 44 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F7582×

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

  • F5831×

    Keep residents' personal and medical records private and confidential.

  • F7611×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

In the surveyor’s words

From the most serious findings on record at Mountain View Community, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF880Apr 10, 2023

    Based on interview and record review, it was determined that the facility failed to follow the return to work guidelines for health care personnel who were positive for COVID-19 illness from working in the facility. 1 of 13 staff reviewed for COVID-19 infection returned to work the day after they tested positive for COVID-19. 12 of 13 staff reviewed for COVID-19 infection returned to work on day 4 or later. This failure increased the likelihood of exposure to pathogens for the facility's census of 87 residents, staff, and visitors (Staff identifiers are A, M, N, O, P, W, Q, R, S, G, T, U, and V). […]

  • No harm, potential for more than minimal, isolatedF583Nov 14, 2025

    Based on interview and record review, it was determined that the facility failed to protect the personal privacy of a resident for 1 of 1 residents reviewed for abuse in a final sample of 21 residents (Resident identifier is #77). Findings include:Interview on 9/2/25 with the complainant revealed that on 8/28/25 a post was made on social media which revealed that a resident was being transferred from the facility to a local hospital. The post mentioned a resident's daughter's name and that Resident #77 had pain and a spinal issue. Someone sent the complainant the post on social media because they had identified that the post referred to the complainant's mother.Interview on 9/23/25 at approximately 11:15 a.m. […]

  • No harm, potential for more than minimal, isolatedF658Nov 14, 2025

    Based on interview and record review, it was determined that the facility failed to meet professional standards of care for 1 of 1 resident reviewed for pain management in a final sample of 21 residents (Resident identifier is #4).Findings include:Review on 9/25/25 of [NAME] and [NAME], Fundamentals of Nursing. 10th ed. St. Louis, Missouri: Elsevier, 2021. Page 610-Medication Administration Right Indication .is considering the seventh right of medication administration .Review on 9/23/2025 of Resident #4 physician orders revealed an order dated 4/21/25 for Oxycodone 5 milligrams (mg), Give 1 tablet by mouth every 4 hours as needed for moderate-severe pain.Review on 9/23/25 of Resident #4's August 2025 Medication Administration Record (MAR) revealed on 8/12 Resident #4 received Oxycodone… […]

  • No harm, potential for more than minimal, isolatedF761Nov 14, 2025

    Based on observation, interview, and record review, it was determined that the facility failed to ensure that expired medications were removed from use for 1 of 2 medication carts observed. (Resident identifier is #97).Findings include:Observation on 9/23/2025 at approximately 9:00 a.m. of the Mount [NAME] medication cart with Staff A (Medication Nursing Assistant) revealed Resident #97's Tramadol 50 mg (milligrams) medication card with a pharmacy expiration date of 7/30/25.Review on 9/23/25 of the narcotic administration book revealed he/she had received one Tramadol on 8/4/25.Interview on 9/23/25 at approximately 9:00 a.m. with Staff A confirmed the above medication was administered to Resident #97 on 8/3/25, and it had expired on 7/30/25.

  • No harm, potential for more than minimal, isolatedF758Sep 12, 2024

    Based on interview and record review, it was determined that the facility failed to ensure residents receiving antipsychotic medications had appropriately identified behaviors for the continued use of antipsychotic medications for 2 of 5 residents reviewed for unnecessary medications in a final survey sample of 20 residents. (Resident identifiers are #61 and #86). Findings include: Review on 9/12/24 of the facility's policy titled, Medication - Psychoactive, last revised 1/31/20, revealed: .1. The attending physician or consulting psychiatrist will do a comprehensive assessment of a resident according to OBRA requirements for dose reduction. […]

Read 20 findings in full →The most serious and the most recent: 20 of 44 on record.

Every survey on record

FindingsAt actual harm or above

  • Nov 14, 2025Standard and complaint3 findings
  • Sep 12, 2024Standard1 finding
  • Aug 25, 2023Standard2 findings
  • Apr 10, 2023Complaint2 findings · 1 harm
  • Sep 9, 2022Standard4 findings
  • Jul 15, 2021Standard3 findings
  • Nov 8, 2018Standard2 findings
  • Apr 18, 2018Complaint2 findings
Show the 8 earlier surveys
  • Sep 7, 2017Standard3 findings
  • Aug 18, 2016Standard2 findings
  • Sep 23, 2015Standard3 findings
  • Aug 21, 2014Standard and complaint8 findings
  • Aug 22, 2013—1 finding
  • Sep 20, 2012—2 findings
  • Sep 22, 2011—2 findings
  • Nov 30, 2010—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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