Miller's Merry Manor

In the surveyor’s words

From the most serious findings on record at Miller's Merry Manor, in the surveyor’s own words.

• Actual harm, isolatedF600Oct 8, 2025

  Based on observation, interview and record review, the facility failed to ensure a resident was free from physical abuse for 2 of 3 residents reviewed. (Resident S and U). This deficient practice resulted in a hand injury and extensive bruising for 1 of 3 residents. (Resident S) Findings include:A report, dated 9/29/25, alleged Resident U had several physical altercations with Resident S due to Resident S wandering into her room. It was alleged there had been no interventions put in place to protect Resident S and staff had been instructed to not document these altercations. It was alleged during one of the altercations, Resident U had caused bruises on Resident S. […]

• No harm, potential for more than minimal, patternF865Nov 21, 2022

  Based on interview and record review, the facility failed to ensure Quality Assurance and Performance Improvement Plan (QAPI) was carried out per their policy. Finding includes: On 11/21/2022 at 10:30 A.M., during the review of the QAPI facility task the Administrator indicated she had not done QAPI since the pandemic, she thought it was on hold. She recently started it back up on 10/25/2022. She should have been conducting QAIP meeting; their policy is monthly. The Infection Preventionist did the nursing part, but they did not meet as a group. […]

• No harm, potential for more than minimal, isolatedF602May 19, 2026

  Based on interview and record review the facility failed to protect Resident Funds from misappropriation related to theft of funds by an employee. (Employee 2) This deficiant practice was corrected on 4/30/2026, prior to the start of the survey, and was therefore past noncompliance. Finding includes: During a record review of an incident that had occurred on 4/27/2026, Employee 2 had called to self-report she had borrowed $40.00 from petty cash and $240.00 from the Resident Trust account. Employee 2 was immediately terminated and a police report was filed. The corporate Field Accountant and the Regional [NAME] President were notified as well. In addition, an audit had been completed of financial and resident facility accounts. […]

• No harm, potential for more than minimal, isolatedF656Dec 5, 2025

  Based on record review and interview, the facility failed to develop a comprehensive person-centered care plan for activities for 1 of 15 residents reviewed for care plans (Resident 5) Findings included:1.The clinical record of Resident 5 was reviewed on 12/3/2025 at 2:02 P.M. The resident's diagnoses included, but were not limited to: abdominal aortic aneurysm without rupture, adult failure to thrive, emphysema, difficulty in walking and pressure ulcer of the right hip. A Quarterly Minimum Data Set (MDS) assessment, dated 10/30/2025, indicated the resident was cognitively intact. […]

• No harm, potential for more than minimal, isolatedF686Dec 5, 2025

  Based on observation, record review and interview, the facility failed to follow the treatment plan for a resident with a pressure injury and failed to notify the provider and responsible party of a worsening pressure injury for 1 of 2 residents who were reviewed for pressure injuries. (Resident 15)Finding includes:Resident 15 was observed in bed and was not wearing a palm guard on her left hand during the following observations: 12/1/2025 at 10:44 A.M., 12/1/2025 at 2:15 P.M. and 12/3/2025 at 9:44 A.M.Resident 15's record review was completed on 12/3/2025 at 10:45 A.M. Diagnoses included, but were not limited to: dementia, major depressive disorder, contracture of the left elbow and left hand. […]