Miller's Merry Manor

In the surveyor’s words

From the most serious findings on record at Miller's Merry Manor, in the surveyor’s own words.

• Actual harm, isolatedF689Sep 28, 2022

  Based on observation, interview and record review, the facility failed to ensure residents' care plans and transfer policies and procedures were followed to ensure residents were transferred from one surface to another surface safely for 2 of 3 residents reviewed for accidents. (Residents E and B) Resident E sustained a fractured left fibula and tibia bones with a 3 cm (centimeter) by 2 cm laceration to the top of her left shin area and Resident B sustained a fractured left tibia shaft bone Findings include: 1. […]

• Actual harm, isolatedF689Nov 30, 2021

  Based on observation, interview and record review, the facility failed to ensure a resident was free from accident hazards when the facility failed to ensure staff transferred the resident with the required amount of staff members and failed to use the proper assistive devices for 1 of 3 residents reviewed for accidents (Resident B). Resident B sustained a fracture of the left femoral neck (the highest part of the thigh bone) and required hospitalization with surgical intervention. Finding includes: A Facility Reported Incident (FRI), dated 11/9/21, indicated CNA 2 was transferring Resident B from a wheelchair to the recliner. CNA 2 and Resident B's feet became tangled and both fell . […]

• No harm, potential for more than minimal, widespreadF880Jul 30, 2024

  Based on observation, interview and record review, the facility failed to follow their Infection Control Surveillance Program policy and procedure regarding providing an accurate and complete data collection process relative to infections to assist in compiling statistical data to aid in the infection control and prevention process for residents residing in the facility. This deficient practice had the potential to affect 94 of 94 residents residing in the facility. Finding includes: A document, titled Intake Information, dated 7/9/24, indicated there was a concern the facility had an issue with their infection control. During an observation, on 7/29/24 at 1:08 p.m., an unidentified receptionist was observed wearing a surgical mask. […]

• No harm, potential for more than minimal, patternF550Feb 22, 2023

  Based on observation, interview and record review, the facility failed to ensure all residents received their food on the same type of dinnerware for 2 of 3 units reviewed for dining. (The third floor and the dementia unit) Finding includes: During an observation, on 2/16/23 at 12:00 p.m., the third-floor dining room food was served in white Styrofoam containers and the drinks were in Styrofoam cups. During an interview, on 2/16/23 at 12:03 p.m., the CNA indicated the residents used to get their food served in regular plates and cups. During an observation, on 12/16/23 at 12:23 p.m., the residents in the first-floor dining room were served their food on regular ceramic plates, bowls, and cups. […]

• No harm, potential for more than minimal, patternF802Feb 22, 2023

  Based on observation and interview, the facility failed to ensure there was sufficient dietary staff to provide residents with meals on regular dinnerware instead of disposable dinnerware for 66 of 81 residents observed for dining. (The dementia unit and the third-floor residents) Finding includes: During an observation on the dementia unit, on 02/16/23 at 12:29 p.m., the residents' food was served on Styrofoam plates, Styrofoam cups, and no tablecloths on the tables. QMA (Qualified Medication Aide) 2 indicated she was not sure why they were using Styrofoam plates, but it had been happening for a while. During an interview, on 02/16/23 at 12:35 p.m., the Administrator indicated the facility was down 2 people in dietary including the dishwasher position. […]