Deficiency Index

Mentor Hills Post Acute

Mentor, Ohio · CCN 365691

39 surveys since 2011. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
110
Surveys
39
Harm or worse
7
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse7

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file33/39

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
147
Ownership
For profit - Limited Liability company
Chain
PACS GROUP
County
Lake
Medicare-certified since
1986

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 88 for-profit facilities with 128 or more beds in Ohio.

Last survey on record

Jun 5, 2025

522 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.403.43
Registered-nurse hours per resident day0.59—
Annual nurse turnover62.1%48.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.9%H—I—
No harm, potential for more than minimalD2262.9%E38.6%F617.1%
No harm, potential for minimalA—B—C38.6%
CMS’s current file: 35 of the 110 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5852×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • F6572×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

In the surveyor’s words

From the most serious findings on record at Mentor Hills Post Acute, in the surveyor’s own words.

  • Actual harm, isolatedF686Jul 25, 2024

    Based on observation, record review, interview, and facility policy review the facility failed to develop and implement a comprehensive and individualized pressure ulcer prevention program to prevent the development of pressure ulcers, to timely identify new pressure ulcers and to ensure wound care was completed as ordered. This affected two residents (#51 and #79) of four residents reviewed for pressure ulcers. The facility census was 102. Actual Harm occurred on 07/12/24 when Resident #51, who had a history of pressure ulcers, was dependent on staff assistance for most all activities of daily living (ADL) including toileting, hygiene, shower, dressing, transfers, and required partial to moderate assistance with rolling left and right in bed, was found to have an in-house acquired Stage… […]

  • Actual harm, isolatedF689Jul 29, 2021

    Based on record review, interviews with staff and review of the facility fall investigation, the facility failed to provide adequate staff assistance with bed mobility to prevent the fall of Resident #100, who required assistance of two staff with bed mobility. The facility failed to have an accurate Kardex and care plan indicating the resident required two staff assist to prevent falls. Actual Harm occurred on [DATE] when Resident #100 rolled out of bed onto the floor while being assisted by one staff member with bed mobility during incontinence care and sustained fractures of the right humerus and pelvis and expired in the facility on [DATE]. This affected one (Resident #100) of three residents reviewed for falls. […]

  • No harm, potential for more than minimal, widespreadF880Feb 13, 2025

    Based on observation, interview, record review, review of the Centers for Disease Control and Prevention (CDC) guidelines and facility policy review, the facility failed to use appropriate transmission-based precautions (TBP) for Resident #84, utilize enhance barrier precautions (EBP) when indicated for Residents #12, #57 and #58 and failed to perform wound care using appropriate infection control practices for Residents #1, #12, #41, and #57. This affected one resident (#84) out of two residents reviewed for TBP, affected three residents (#12, #57 and #58) of six residents reviewed for EBP and affected four residents (#1, #12, #41, and #57) of six residents reviewed for wound care. […]

  • No harm, potential for more than minimal, widespreadF812Sep 19, 2022

    Based on observation and interview the facility failed to maintain a clean and sanitary environment in the kitchen. This had the potential to affect all 95 residents provided food and beverages from the facility. The facility census was 95. Findings include: Observations on 09/12/22 from 10:10 A.M. to 10:24 A.M. during the initial tour of the kitchen with Dietary Manager #458 revealed the overhead vents above the grill top were greasy and dusty as was the back ledge behind the grill top, the light bulbs above the grill top, and the fire extinguisher nozzles. Inside the microwave was dirty. The sanitizer in one of the sanitizer buckets wasn't at a high enough concentration to be effective. The sanitizer was used for wiping down the counters. The ceiling had areas that were dirty/dusty. […]

  • No harm, potential for more than minimal, patternF690Jun 1, 2023

    Based on medical record review, staff interview, observation, and policy review, the facility failed to ensure residents who were incontinent were provided incontinence care in a timely manner. This affected five (Resident #25, #33, #78, #90 and #91) out of six residents reviewed for timely incontinence care. The facility census was 86. Findings include: 1. Review of Resident #33's medical record revealed an admitted [DATE] and diagnoses which included dementia, anxiety disorder, spinal stenosis cervical region and difficulty in walking. […]

Read 26 findings in full →The most serious and the most recent: 26 of 110 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 5, 2025Complaint1 finding
  • Feb 13, 2025Standard3 findings
  • Dec 23, 2024Complaint1 finding
  • Jul 25, 2024Complaint3 findings · 1 harm
  • Jun 23, 2023Complaint1 finding
  • Jun 1, 2023Complaint4 findings
  • Sep 19, 2022Standard11 findings
  • Feb 24, 2022Complaint1 finding
Show the 31 earlier surveys
  • Sep 10, 2021Complaint1 finding
  • Jul 29, 2021Complaint1 finding · 1 harm
  • Mar 11, 2021Complaint1 finding
  • Dec 15, 2020Infection control1 finding
  • Dec 3, 2020Infection control1 finding
  • Oct 28, 2020Complaint1 finding
  • Sep 13, 2019Standard17 findings
  • Jun 17, 2019Complaint2 findings
  • Jun 3, 2019Complaint1 finding
  • Jan 2, 2019Complaint1 finding
  • Aug 16, 2018Standard6 findings
  • Apr 2, 2018Complaint2 findings · 1 harm
  • Feb 8, 2018Complaint1 finding
  • Oct 31, 2017Complaint3 findings
  • Jun 29, 2017Standard2 findings
  • May 20, 2017Complaint1 finding
  • Feb 21, 2017Complaint1 finding
  • Feb 2, 2017Complaint2 findings · 1 harm
  • Oct 13, 2016Complaint1 finding
  • Jul 21, 2016Complaint2 findings
  • Apr 8, 2016Standard7 findings
  • Feb 29, 2016Complaint1 finding · 1 harm
  • Dec 1, 2015Complaint5 findings · 1 harm
  • Apr 2, 2015Complaint1 finding
  • Jan 21, 2015Standard and complaint3 findings · 1 harm
  • Oct 24, 2013—9 findings
  • May 28, 2013—2 findings
  • Jul 20, 2012—5 findings
  • Jun 6, 2012—1 finding
  • Jan 19, 2012—1 finding
  • May 12, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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