Deficiency Index

Mayflower Place Nursing & Rehabilitation Center

West Yarmouth, Massachusetts · CCN 225374

14 surveys since 2014, 2 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
70
Surveys
14
Harm or worse
2
Immediate jeopardy
0
The record, 2014–2026
’14’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file8/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
72
Ownership
For profit - Limited Liability company
Chain
Independent
County
Barnstable
Medicare-certified since
1990

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 49 for-profit facilities of 66–99 beds in Massachusetts.

Last survey on record

Jul 21, 2026

111 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.083.58
Registered-nurse hours per resident day0.38—
Annual nurse turnover32.9%39.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2150.0%E1228.6%F511.9%
No harm, potential for minimalA—B12.4%C37.1%
CMS’s current file: 42 of the 70 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5853×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • F6073×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6103×

    Respond appropriately to all alleged violations.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

In the surveyor’s words

From the most serious findings on record at Mayflower Place Nursing & Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Aug 12, 2024

    Based on observation, record review, and staff interview, the facility failed to store, prepare and serve food in accordance with professional standards of practice for food safety and sanitation to prevent the potential spread of foodborne illness to residents who are at high risk. Specifically, the facility failed to properly label, date, and store food products in two of two nourishment kitchenettes. Findings include: Review of the facility's policy titled Safe Handling for Food Brought in From Visitors, dated effective ,d+[DATE], indicated but was not limited to: - It is [Facility Name's] policy to assist residents in properly storing and safely consuming foods brought into the center for residents by visitors. […]

  • No harm, potential for more than minimal, widespreadF880Aug 12, 2024

    Based on observation, interview, and document review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and potential transmission of communicable diseases and infections when the facility was currently experiencing an outbreak of COVID-19 infection. Specifically, the facility failed to: 1. Ensure proper COVID-19 outbreak testing procedures were implemented for 3 of 3 facility staff members reviewed representing 2 of 2 COVID-19 affected units; 2a. Ensure staff rapid antigen COVID-19 testing (BinaxNOW) was conducted in a manner that is consistent with current standards of practice and manufacturer's instructions for use for 3 of 3 staff members observed; and b. […]

  • No harm, potential for more than minimal, widespreadF761Jun 15, 2023

    Based on observation, policy review, and interview, the facility failed to ensure that all medications were properly stored and labeled in accordance with currently accepted professional principles on two of two units reviewed with four of four medication carts reviewed. Findings include: Review of the facility's policy titled Medication Storage in the Facility, revised January 2018, indicated but was not limited to the following: Expiration Dating: -Certain medications or package types such as multiple dose injectable vials and ophthalmics require an expiration date shorter than the manufacturer's expiration date to ensure medication purity and potency -Drugs dispensed in the manufacturer's original container will carry the manufacturer's expiration date. […]

  • No harm, potential for more than minimal, widespreadF812Jun 15, 2023

    Based on observation and interview, the facility failed to follow professional standards of practice for food safety and sanitation to prevent the potential spread of foodborne illness to residents who are at high risk. Specifically, the facility failed to: 1. Ensure food was stored, labeled, dated and maintained under sanitary conditions in the main kitchen walk-in refrigerator and freezer; 2. Handle ready to eat food (food which does not require cooking or further preparation prior to consumption) utilizing proper hand hygiene to prevent cross contamination; and 3. Wear hair restraints in the main kitchen during meal preparation and service. Findings include: Review of the 2022 Food Code by the U.S. […]

  • No harm, potential for more than minimal, widespreadF867Jun 15, 2023

    Based on record review, review of the Quality Assurance Performance Improvement (QAPI) plan, and interview, the facility failed to ensure that the Quality Assurance Committee identified quality deficient areas and to develop and implement an appropriate corrective action plan, to ensure satisfactory outcomes from concerns brought forth from resident council meetings. Findings include: Review of the facility's policy titled Quality Assurance and Performance Improvement (QAPI) Program, dated as revised October 2013, indicated the following: Feedback, Data Systems and Monitoring: -Monitoring care and services -Collecting data from various sources -Tracking, investigating and monitoring adverse events and action plans to prevent reoccurrence Performance Improvement Projects (PIPs) -Conducts… […]

Read 22 findings in full →The most serious and the most recent: 22 of 70 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 21, 2026Complaint2 findings
  • Nov 14, 2025Standard6 findings
  • Aug 12, 2024Standard14 findings
  • Jun 12, 2024Complaint1 finding
  • Nov 14, 2023Complaint2 findings
  • Jun 15, 2023Standard17 findings
  • Jul 22, 2021Infection control3 findings
  • Jan 16, 2020Standard3 findings
Show the 6 earlier surveys
  • Mar 27, 2019Standard2 findings
  • Jan 24, 2018Standard8 findings
  • Oct 12, 2016Standard1 finding
  • Aug 11, 2015Standard4 findings
  • Jul 18, 2014Standard5 findings
  • Feb 26, 2014Complaint2 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction