Deficiency Index

Chicopee Rehabilitation and Nursing

Chicopee, Massachusetts · CCN 225539

23 surveys since 2010, 9 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
116
Surveys
23
Harm or worse
9
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse9

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file18/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
68
Ownership
For profit - Limited Liability company
Chain
Independent
County
Hampden
Medicare-certified since
1991

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 49 for-profit facilities of 66–99 beds in Massachusetts.

Last survey on record

Apr 28, 2026

195 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.553.58
Registered-nurse hours per resident day0.28—
Annual nurse turnover32.1%39.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$7,901 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG26.5%H—I—
No harm, potential for more than minimalD2271.0%E39.7%F13.2%
No harm, potential for minimalA—B26.5%C13.2%
CMS’s current file: 31 of the 116 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8802×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Chicopee Rehabilitation and Nursing, in the surveyor’s own words.

  • Actual harm, isolatedF656Sep 28, 2023

    Based on observation, records reviewed and interviews for one of three sampled residents (Resident #1), who was assessed by nursing as being at an increased risk for falls and who required assistance of two staff members with the use of a mechanical lift for safe transfers, the Facility failed to ensure staff consistently implemented and followed interventions from his/her plan of care related to his/her individual care needs related to transfers. On 09/04/23 during the day shift, a Certified Nurse Aide transferred Resident #1 out of bed, alone, and without a mechanical lift, resulting in him/her being lowered to the floor. […]

  • Actual harm, isolatedF689Sep 28, 2023

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who was assessed by nursing as being at an increased risk for falls, and who required extensive assistance from two staff members with the use of a mechanical lift during transfers, the Facility failed to ensure he/she was provided with the necessary level of staff assistance and assistive device during a transfer to maintain his/her safety in an effort to prevent an incident and/or accident resulting in an injury. On 09/04/23, during the day shift, Certified Nurse Aide (CNA) #1 attempted to transfer Resident #1 without a mechanical lift and without a second staff member present to assist her, Resident #1's knees buckled, and she lowered him/her to the floor. […]

  • No harm, potential for more than minimal, widespreadF812Feb 28, 2024

    Based on observation, interview and policy review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, the facility staff failed to: 1a. Ensure kitchen cleanliness and store and prepare food in the main kitchen area in a manner that would prevent contamination and food-borne illnesses. 1b. Ensure food was stored in a manner to prevent food-borne illnesses in two out of two unit-based kitchen areas. 2. Ensure that a process was in place to safely reheat food and beverages for the residents. […]

  • No harm, potential for more than minimal, widespreadF801Sep 21, 2021

    Based on interview, the facility failed to designate a person, who met regulatory requirements, to serve as the Director of Food and Nutrition Services when a full time dietician was not employed. During an interview, on 9/21/21 at 9:30 A.M., the Food Service Director (FSD) said that he had worked as the FSD at the facility for a little over one month. He also said that he thought the dietician worked two or three days per week at the facility. The FSD said that he was not a Certified Dietary Manager (CDM), or Certified Food Service Manager (CFSM), and that he did not have an Associates degree or higher in food service management. During an interview, on 9/21/21 at 10:30 A.M., the Administrator said that the dietician worked part time at the facility. […]

  • No harm, potential for more than minimal, patternF887Apr 28, 2026

    Based on records reviewed and interviews, the facility failed to ensure newly hired employees' records contained evidence of the 2025-2026 COVID-19 vaccination for four employees (Certified Nursing Assistant [CNA] #5, Dietary Staff #1, Housekeeping Staff #1, Nurse #5), placing staff and residents at an increased risk of becoming infected with Coronavirus disease (COVID-19: an infection caused by the SARS-CoV-2 virus), out of a total of five newly hired employees records reviewed.Specifically, the facility failed to:Ensure the employees' records contained evidence of the 2025-2026 COVID-19 vaccination, or that the newly hired employees were offered the most up-to-date (2025-2026) COVID-19 vaccine or were provided information on obtaining the COVID-19 vaccine, when she/he was eligible.Ensure… […]

Read 29 findings in full →The most serious and the most recent: 29 of 116 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 4, 2026Complaint1 finding
  • Apr 28, 2026Standard4 findings
  • Feb 18, 2025Standard9 findings
  • Feb 28, 2024Standard10 findings
  • Sep 28, 2023Complaint2 findings · 2 harm
  • Sep 14, 2022Standard6 findings
  • Sep 21, 2021Standard19 findings
  • Feb 11, 2021Infection control1 finding
Show the 15 earlier surveys
  • Dec 4, 2020Infection control1 finding
  • Aug 18, 2020Infection control1 finding
  • Aug 12, 2020Infection control1 finding
  • Jul 30, 2020Infection control1 finding
  • Aug 6, 2019Standard14 findings
  • May 31, 2018Standard12 findings
  • Mar 7, 2017Standard2 findings
  • Dec 1, 2016Complaint3 findings · 1 harm
  • Oct 5, 2016Complaint2 findings · 2 harm
  • Jan 6, 2016Standard10 findings
  • Oct 9, 2014Standard4 findings
  • Nov 21, 2013—4 findings
  • Nov 13, 2012—2 findings
  • Nov 14, 2011—6 findings · 4 harm
  • Oct 26, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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