Marquis Care at Shasta

In the surveyor’s words

From the most serious findings on record at Marquis Care at Shasta, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF801Mar 5, 2026

  Based on observation, interview, and record review, the facility failed to ensure federal regulations related to the education qualification requirements of the dietarymanager were followed as outlined in the California Code, Health and Safety Code (HSC1265.4). This failure had the potential to result in inadequate oversight of the food and nutrition services department associated with meal distribution accuracy, safe food handling and sanitation guidelines.Cross references to F812 examples #1, #2, #3 and #4 . Findings:On 03/02/2026 at 11:07 PM, an interview was conducted with the Dietary Manager (DM). The DM stated he was responsible for managing the kitchen. DM stated that the Certified Dietary Manager credential expired 8/31/22. […]

• No harm, potential for more than minimal, widespreadF803Mar 5, 2026

  Based on observation, interview and facility document review, the facility failed to ensure the menus were followed when:1.The regular zucchini recipe was not followed.2.The puree zucchini recipe was not followed.3.The BBQ chicken recipe for regular diets was not followed.4.The puree BBQ chicken recipe was not followed.These failures had the potential to not meet the residents' nutritional needs for the 8 (Residents 8, 9, 35, 128, 22, 72, 91, 119) of 124 residents who received a pureed diet and 82 of 124 who received a regular diet. Findings:1. On 3/3/26 at 10:30 AM, a concurrent kitchen observation and interview was conducted during preparation of lunch meal with [NAME] 1 (CK 1). Steamed zucchini was in a hotel pan on the counter. It appeared without seasoning. […]

• No harm, potential for more than minimal, widespreadF812Mar 5, 2026

  Based on observation, interview, and facility policy review, the facility failed to ensure food safety and sanitation requirements were followed when:1. The kitchen environment was not cleaned adequately around stoves, ranges, and some refrigerators.2. Kitchen utensils and equipment were stored wet.3. Plastic cutting boards were found to be excessively scored & cut.4. Dry storage floors were found to be dirty. These failures posed the risk of foodborne illnesses in a highly susceptible resident population of 124 facility residents who received food prepared in the kitchen. Findings:1.During an observation of the kitchen on 3/2/26 at 11:07 am, grease and grime were observed on multiple surfaces of the main cooking area. […]

• No harm, potential for more than minimal, widespreadF803Oct 10, 2024

  Based on observation, interview, and record review, the facility failed to ensure that the pureed food (food that is either ground, mashed or blended into a pudding like consistency), recipes were followed. This failure resulted in unappetizing food and had the potential for 11 residents who received pureed food, to receive diets that had not met their nutritional needs. Findings: A review of the facility Matrix (a record of residents and their needs), showed that 11 of 115 residents received pureed diets. A review of the facility's policy titled, Cooking Food dated 8/23/23, indicated, Recipes will be followed for the menu items. […]

• No harm, potential for more than minimal, widespreadF804Oct 10, 2024

  Based on observations and interviews, the facility failed to ensure the facility food was appetizing and palatable when 14 of 115 residents (Residents 328, 329, 36, 576, 72, 26, 529, 86, 580, 119, 587 and three confidential residents), who received food prepared in the facility kitchen were not satisfied with the facility food. This failure had the potential for 14 residents to have decreased intake which could lead to unplanned weight loss and other medically related concerns. Findings: 1. […]