Deficiency Index

Maple Grove Health and Rehabilitation Center

Greensboro, North Carolina · CCN 345448

31 surveys since 2011, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
127
Surveys
31
Harm or worse
13
Immediate jeopardy
5
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file27/31

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
210
Ownership
For profit - Limited Liability company
Chain
PRINCIPLE LONG TERM CARE
County
Guilford
Medicare-certified since
1993

CMS ratings

Overall
5
Health inspection
4
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

Nov 19, 2025

355 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.613.49
Registered-nurse hours per resident day0.83—
Annual nurse turnover48.4%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$50,310 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG14.3%H—I—
No harm, potential for more than minimalD1252.2%E521.7%F28.7%
No harm, potential for minimalA—B313.0%C—
CMS’s current file: 23 of the 127 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F8672×

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5651×

    Honor the resident's right to organize and participate in resident/family groups in the facility.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Maple Grove Health and Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF919Aug 18, 2021

    Based on observation, record review, resident, staff, physician and contractor interviews for the facility's call system, the facility failed to have a functioning call system and 12 of 14 alert and oriented residents (Resident #17, Resident #18, Resident #19, Resident #20, Resident #21, Resident #22, Resident #23, Resident #24, Resident #25, Resident #26 and Resident #27) did not have an alternate means to call for staff assistance. The call system was in disrepair throughout the entire facility causing the residents to express feelings of being scared, concerned and not cared for by the facility. Immediate Jeopardy began on 8-6-21 when it was observed resident's call lights were not working and they did not have an alternate means to call for assistance. […]

  • Immediate jeopardy, patternF742Dec 13, 2022

    Based on record review, staff, family, and the Psychiatric Mental Health Nurse Practitioner (PMHNP) interviews, the facility failed to provide care and treatment to a resident who had a mental health diagnosis and had an increase in a behavior of refusing food, activities of daily living care (ADL), and pressure ulcer treatments for greater than two weeks. The facility did not actively pursue options to address the mental health issue when the resident had an increase in the refusal of food, ADL care, and treatment of the pressure ulcer. The increase in the refusals continued until the Resident was discovered to be unresponsive on 12/3/2022 and was sent to an acute care hospital. […]

  • Immediate jeopardy, isolatedF925Dec 13, 2022

    Based on observations, record review and staff, Hospital Nurse, Emergency Medical Services Staff and Pest Control Representative interviews the facility failed to implement fly reduction measures to protect vulnerable residents with wounds from the development of maggots and failed to ensure doors to the outside were not left open allowing the entry of flies into the facility. This resulted in 1 of 3 residents (Resident #1) reviewed for wound care developing maggots on her abdominal pannus (the area of excess skin and fat that hangs over the pubic region), buttocks, perineum (the thin layer of skin between the vaginal opening and anus), every fold of the groin, and sacral wound. […]

  • Immediate jeopardy, isolatedF600Jun 23, 2022

    Based on record review and staff interview, the facility failed to protect a resident who was severely cognitively impaired (Resident #1) from sexual abuse from another resident who was moderately cognitively impaired (Resident #2). Resident #2 willfully entered Resident #1's room, removed his pants, unfastened Resident #1's brief and climbed on top of her with the intention of having sexual intercourse with her. Resident #1 was sent to the hospital emergency department and had a sexual assault nurse exam (SANE). There was no obvious trauma on exam. This deficient practice affected one of three residents reviewed for abuse. Findings included: Resident #1 was admitted to the facility on [DATE], Her diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • Immediate jeopardy, isolatedF689Nov 15, 2021

    Based on record review, observation, resident, staff and physician interviews, the facility failed to ensure 1 of 3 residents (Resident #1), who was on an anticoagulant (blood thinner) and required extensive assistance with Activities of Daily Living (ADL) care, was provided care safely to prevent injury. During a bed bath provided by nursing assistant (NA) #1 on 10-26-21, Resident #1 was positioned on her left side on an air mattress when NA #1 turned away and Resident #1 rolled off the bed onto the floor resulting in 4 fractures to her left leg, acute blood loss, and a 10-centimeter laceration to her left lower leg. Resident #1 was hospitalized for 3 days. […]

Read 32 findings in full →The most serious and the most recent: 32 of 127 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 6, 2026Standard2 findings
  • Nov 19, 2025Complaint2 findings
  • Mar 6, 2024Standard and complaint5 findings · 1 harm
  • Sep 1, 2023Complaint2 findings
  • Jan 27, 2023Standard and complaint14 findings
  • Dec 13, 2022Complaint3 findings · 2 harm
  • Jun 23, 2022Complaint1 finding · 1 harm
  • Jan 18, 2022Standard7 findings
Show the 23 earlier surveys
  • Nov 15, 2021Complaint1 finding · 1 harm
  • Aug 18, 2021Complaint5 findings · 1 harm
  • Jun 4, 2021Complaint4 findings · 1 harm
  • Feb 14, 2020Standard and complaint7 findings · 1 harm
  • May 9, 2019Standard6 findings · 1 harm
  • Jul 21, 2018Complaint3 findings
  • Apr 6, 2018Standard11 findings
  • Aug 11, 2017Complaint10 findings
  • Apr 7, 2017Standard7 findings
  • Jun 19, 2016Complaint1 finding
  • May 5, 2016Standard5 findings
  • Oct 8, 2015Complaint1 finding
  • Aug 20, 2015Standard7 findings
  • Mar 28, 2015Complaint2 findings
  • Feb 6, 2015Complaint6 findings · 2 harm
  • Sep 10, 2014Standard3 findings
  • Oct 15, 2013—2 findings · 1 harm
  • Feb 11, 2012—1 finding
  • Nov 9, 2011—1 finding
  • Jul 2, 2011—3 findings
  • Jun 1, 2011—1 finding · 1 harm
  • May 11, 2011—2 findings
  • Feb 10, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction