Deficiency Index

Majestic Care of Kent

Kent, Ohio · CCN 365834

30 surveys since 2011. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
133
Surveys
30
Harm or worse
8
Immediate jeopardy
5
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file22/30

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
74
Ownership
For profit - Limited Liability company
Chain
MAJESTIC CARE
County
Portage
Medicare-certified since
1991

CMS ratings

Overall
2
Health inspection
1
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 391 for-profit facilities of 66–99 beds in Ohio.

Last survey on record

Jul 13, 2026

119 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.923.47
Registered-nurse hours per resident day0.90—
Annual nurse turnover64.1%49.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.4%H—I—
No harm, potential for more than minimalD2559.5%E614.3%F1023.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 42 of the 133 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5672×

    Honor the resident's right to manage his or her financial affairs.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Majestic Care of Kent, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF600Mar 23, 2022

    Based on record review, review of nursing staff schedules, review of the facility Abuse, Neglect and Misappropriation policy and procedure, review of facility medication error reports, review of a facility self-reported incident (SRI), staff interviews and interview with Medical Director #578 the facility failed to prevent a situation of neglect when there were no licensed nursing staff on duty in the facility to meet the total care needs of all facility residents. This resulted in Immediate Jeopardy beginning on 03/05/22 at approximately 8:30 P.M. […]

  • Immediate jeopardy, widespreadF725Mar 23, 2022

    Based on record review, review of nursing staff schedules, review of the facility assessment, review of the facility staffing policy and procedure, review of facility medication error reports, review of a facility self-reported incident (SRI), staff interviews and interview with Medical Director #578 the facility failed to maintain sufficient levels of licensed nursing staff to meet the total care needs of all facility residents. This resulted in Immediate Jeopardy beginning on 03/05/22 at approximately 8:30 P.M. when no licensed nurse (licensed practical nurse (LPN) or registered nurse (RN)) was on duty to provide for the routine care, monitoring, medication administration, assessments, response to urgent resident needs and/or treatments for all 52 residents residing in the facility. […]

  • Immediate jeopardy, widespreadF760Mar 23, 2022

    Based on record review, review of nursing staff schedules, review of the facility policy and procedures for Medication Administration, Pain Management and Diabetic Management, review of facility medication error reports, review of a facility self-reported incident (SRI) and staff interviews the facility failed to ensure medications were administered as ordered to all residents to prevent the actual occurrence of or potential for significant medication errors. This resulted in Immediate Jeopardy beginning on 03/05/22 at approximately 8:30 P.M. when no licensed nurse (licensed practical nurse (LPN) or registered nurse (RN)) was on duty to provide for the routine and as needed medication administration for all 52 residents residing in the facility. […]

  • Immediate jeopardy, widespreadF835Mar 23, 2022

    Based on record review, review of nursing staff schedules, review of the Executive Director Job Description, review of a facility self-reported incident (SRI) and staff interviews the facility failed to maintain effective administrative services to prevent and/or timely address a lack of licensed nursing staff in the facility to meet the total care needs of all residents. This resulted in Immediate Jeopardy beginning on 03/05/22 at approximately 8:30 P.M. when no licensed nurse (licensed practical nurse (LPN) or registered nurse (RN)) was on duty to provide for the routine care, monitoring, medication administration, assessments, response to urgent resident needs and/or treatments for all 52 residents residing in the facility. […]

  • Actual harm, isolatedF600Jul 10, 2023

    Based on observation, record review, facility policy and procedure review and interview, the facility failed to prevent a potential incident of resident-to-resident sexual abuse for Resident #44. Actual harm occurred on 06/24/23 at 2:45 P.M. when Resident #25 was found lying in bed on top of Resident #44 in a physical manner that was sexual in nature, but which Resident #44 had not consented to. As a result of the incident, Resident #44 voiced pain and fearfulness and was transferred to the hospital for examination. This affected one resident (#44) of six residents reviewed for abuse. […]

Read 28 findings in full →The most serious and the most recent: 28 of 133 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 13, 2026Complaint1 finding
  • May 21, 2026Complaint3 findings
  • Mar 12, 2026Complaint2 findings
  • Jan 29, 2026Complaint1 finding
  • Sep 10, 2025Standard and complaint16 findings
  • Jul 10, 2023Complaint2 findings · 1 harm
  • Jun 21, 2023Complaint1 finding
  • Mar 30, 2023Standard and complaint13 findings
Show the 22 earlier surveys
  • Sep 12, 2022Complaint2 findings
  • Jul 28, 2022Complaint1 finding
  • May 25, 2022Complaint4 findings · 1 harm
  • Mar 23, 2022Complaint5 findings · 4 harm
  • Mar 30, 2021Infection control3 findings
  • Jan 14, 2021Infection control1 finding
  • Jan 9, 2020Complaint1 finding
  • Aug 15, 2019Standard4 findings
  • Jul 19, 2018Standard4 findings
  • Jan 23, 2018Complaint3 findings
  • Oct 4, 2017Complaint1 finding · 1 harm
  • May 18, 2017Standard11 findings
  • Jul 14, 2016Standard4 findings
  • Jun 6, 2016Complaint2 findings
  • Nov 9, 2015Complaint1 finding
  • Apr 23, 2015Standard and complaint9 findings · 1 harm
  • Apr 8, 2015Complaint6 findings
  • Apr 17, 2014Complaint2 findings
  • Jan 16, 2014—3 findings
  • Oct 3, 2012—6 findings
  • Nov 22, 2011—1 finding
  • Jul 29, 2011—20 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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