Deficiency Index

Lutheran Home

Westlake, Ohio · CCN 365020

22 surveys since 2011. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
57
Surveys
22
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file17/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
40
Ownership
Non profit - Corporation
Chain
Independent
County
Cuyahoga
Medicare-certified since
1967

CMS ratings

Overall
5
Health inspection
5
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=17, floor 20).

Last survey on record

Jul 16, 2026

116 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.374.41
Registered-nurse hours per resident day0.65—
Annual nurse turnover51.6%50.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1376.5%E—F211.8%
No harm, potential for minimalA—B—C211.8%
CMS’s current file: 17 of the 57 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7572×

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

  • F6041×

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Lutheran Home, in the surveyor’s own words.

  • Actual harm, isolatedF697Jan 31, 2022

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure appropriate care and services were provided and physicians orders were followed to ensure one resident's (Resident #89) pain was addressed. Actual Harm occurred on 12/31/21 at 6:00 P.M. when Resident #89 was admitted to the facility from the hospital following surgery of a right above the knee amputation, the physician orders were not followed for pain medication, and Resident #89 had to be transported back to the hospital emergency department on 12/31/21 at 10:10 P.M. by Emergency Medical Services (EMS) for control of severe pain. This affected one out of three residents reviewed for pain. […]

  • No harm, potential for more than minimal, widespreadF919Jan 31, 2022

    Based on observation, interview, record review, and facility policy review, the facility failed to consistently provide a functioning call light system to ensure care and services were provided for the residents. This had the potential to affect all the residents residing in the facility. The facility census was 98. Findings include: Interview on 01/25/22 at 11:39 A.M. with Resident #31 revealed the call light system did not work correctly. Resident #31 stated she would activate her call light and no staff would come to assist her. Observation of Resident #31 revealed she pressed her call light for staff assistance and no nurse or State tested Nursing Assistant (STNA) entered the room to answer the call light. Observation on 01/25/22 at 11:50 A.M. […]

  • No harm, potential for more than minimal, widespreadF880Oct 12, 2021

    Based on observation, interview, and review of the Centers for Disease Control (CDC) Interim Infection Prevention and Control Recommendations for Healthcare Personnel (HCP), and review of the CDC Covid Tracker data, the facility failed to maintain proper infection control procedures to prevent the potential spread of Covid-19. This had the potential to affect all residents residing in the facility. The census was 91. Findings include: Observation on 10/07/21 at 5:06 A.M. revealed Licensed Practical Nurse (LPN) #201 exiting a resident's room without a face mask or eye protection. LPN #201 quickly began looking for a mask and eye protection and stated she had misplaced her face mask and eye protection and was unable to locate it. […]

  • No harm, potential for more than minimal, patternF677Aug 17, 2022

    Based on observation, interview, record review and review of the facility policy, the facility failed to provide scheduled showers for three residents, Resident #301, #302, and #303 and the facility failed to provide personal hygiene, shaving and grooming, for two residents, Resident #301 and #302 of three residents reviewed. The facility census was 106. Findings include: 1. Record review for Resident #303 revealed an admitted [DATE]. diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . Record review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #303 was rarely or never understood. Resident #303's long term memory was ok. Resident #303 had short term memory problems. […]

  • No harm, potential for more than minimal, patternF684Aug 17, 2022

    Based on record review and interview, the facility failed to answer call lights for residents requiring assistance in a timely manner. This had the potential to affect all residents who activated their call lights for assistants. The facility census was 106. Findings include: Interviews on 08/15/22 from 10:10 A.M. through 12:43 P.M. with Resident #301, #302, #304, #305, #308, #309, #311, and #312 revealed call lights were not answered timely and at times took one to two hours to answer. Interviews on 08/15/22 between 10:28 A.M. and 08/17/22 at 12:46 P.M. […]

Read 21 findings in full →The most serious and the most recent: 21 of 57 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 16, 2026Standard2 findings
  • Nov 24, 2025Complaint1 finding
  • Aug 24, 2023Standard6 findings
  • Aug 17, 2022Complaint2 findings
  • Jan 31, 2022Complaint5 findings · 1 harm
  • Oct 12, 2021Complaint1 finding
  • Jan 16, 2020Standard1 finding
  • Feb 25, 2019Complaint1 finding
Show the 14 earlier surveys
  • Nov 29, 2018Standard7 findings
  • May 22, 2018Complaint1 finding · 1 harm
  • Dec 8, 2017Complaint2 findings
  • Sep 28, 2017Standard1 finding
  • Feb 28, 2017Complaint1 finding
  • Jan 25, 2017Complaint1 finding
  • Nov 19, 2016Standard3 findings
  • Sep 24, 2015Complaint1 finding
  • Aug 20, 2015Standard and complaint4 findings
  • Apr 23, 2015Complaint3 findings
  • Feb 7, 2013—4 findings
  • Feb 7, 2012—3 findings
  • Oct 13, 2011—5 findings
  • Mar 24, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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