Life Care Center of Plano

In the surveyor’s words

From the most serious findings on record at Life Care Center of Plano, in the surveyor’s own words.

• Immediate jeopardy, isolatedF689Apr 24, 2025

  49427 Based on observation, interview and record review, the facility failed to ensure each resident received adequate supervision and assistance devices to prevent accidents for 1 (Resident #329) of 5 residents reviewed for accidents and hazards. The facility failed to ensure Resident #329 was missing from the facility for approximately 1.5 hours without any staff being aware until notified by the apartment complex staff. Resident crossed a parking lot and service road to get to the apartment complex. Review of [NAME] maps ( [NAME] Maps to Apartment Complex, [NAME], TX 75075) revealed the apartment complex was about 500 feet from the facility. The noncompliance was identified as Past Noncompliance (PNC) Immediate Jeopardy on 04/24/25. […]

• Actual harm, isolatedF689Aug 12, 2021

  Based on observation, interview, record review, and facility policy review, the facility failed to ensure adequate supervision and assistive devices were in place to prevent accidents for three of seven residents reviewed for fractures (Residents (R)3, R4, and R10). All three residents were elderly, demented, at risk for falls or had a history of falls, and exhibited unsafe and/or impulsive behaviors such as trying to get up and walk without assistance (when they required assistance). Each of these residents sustained falls resulting in fractures. […]

• No harm, potential for more than minimal, widespreadF812Apr 24, 2025

  Based on observation, interview and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for one of one kitchen and 2 (Dietary Manager and Dietary [NAME] O) of 4 Dietary Staff reviewed for Food and Nutrition Services. 1. The facility failed to ensure food items in the walk-in refrigerator and freezer were dated, labeled and sealed. 2. The facility failed to ensure 2 chest freezers had a thermometer while in use and failed to ensure temperature logs were maintained for the chest freezers. 3. […]

• No harm, potential for more than minimal, patternF842Aug 6, 2026

  Based on interview and record review, the facility failed to ensure medical records were maintained on each resident that were complete and accurately documented for one (Resident #1) of four residents reviewed for medical records. LVN B, LVN C and LVN D failed to ensure Resident #1's clinical record accurately reflected the left arm was approximated with Steri-Strips (thin, sterile adhesive skin closure tapes) and monitoring for signs/symptoms of infection on four days (07/25/26, 07/26/26, 08/01/26 and 08/02/26). These failures could affect residents by placing them at risk for not receiving necessary care and services due to the interdisciplinary team not having an accurate record upon which to make care decisions. […]

• No harm, potential for more than minimal, patternF584Jun 18, 2026

  Based on observation, interview and record review, the facility failed to provide a safe, clean, comfortable and homelike environment for 2 of 4 shower rooms (Shower Room D and Shower Room E) reviewed for environment. The facility failed to ensure Shower Room D was clean, sanitized and free from personal items on 6/17/26. The facility failed to ensure Shower Room E was clean and free from dirty linen and trash on 6/17/26. These failures could place residents at risk of exposure to infectious diseases, other unsanitary health hazards and affect their sense of dignity.An observation and interview of Shower Room D and Shower Room E with the Maintenance Director on 6/17/26 at 12:06 pm revealed a resident's wheelchair with rehab boots in the shower with no resident present. […]