Deficiency Index

Lake Minnetonka Shores

Spring Park, Minnesota · CCN 245210

17 surveys since 2011. The first finding at harm level was recorded in 2022.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
68
Surveys
17
Harm or worse
3
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file14/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
60
Ownership
Non profit - Corporation
Chain
PRESBYTERIAN HOMES & SERVICES
County
Hennepin
Medicare-certified since
1977

CMS ratings

Overall
5
Health inspection
5
Staffing
5
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 123 not-for-profit facilities with fewer than 66 beds in Minnesota.

Last survey on record

Jul 23, 2026

109 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.264.22
Registered-nurse hours per resident day1.31—
Annual nurse turnover29.1%42.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$8,827 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ19.1%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD872.7%E—F19.1%
No harm, potential for minimalA—B—C19.1%
CMS’s current file: 11 of the 68 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8832×

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5831×

    Keep residents' personal and medical records private and confidential.

  • F6571×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6771×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

In the surveyor’s words

From the most serious findings on record at Lake Minnetonka Shores, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF578Apr 25, 2024

    Based on interview and document review, the facility failed to ensure resident advanced directives were accurately documented in the electronic medical record (EMR) and physician orders to ensure their wishes would be followed in the event of a cardiac arrest for 1 of 24 residents (R158) reviewed for advanced directives. The immediate jeopardy (IJ) began on [DATE] when R158 completed an updated Physician's Orders For Life Sustaining Treatment (POLST) to change code status to Do Not Resuscitate (DNR) and was identified on [DATE]. The administrator and director of nursing (DON) were notified of the immediate jeopardy at 12:18 p.m. on [DATE]. […]

  • Actual harm, isolatedF689Aug 16, 2022

    Based on observation, interview, and document review, the facility failed to comprehensively assess resident equipment to ensure appropriateness and safety when using a shower chair for 1 of 1 resident (R1) who had a fall while receiving a shower. This resulted in actual harm for R1 who was hospitalized , and was diagnosed with compression fractures of L4-L5 and impacted transverse fracture of the proximal tibial shaft extending into the tibial plateaus reviewed for accidents. Findings include: R1's diagnoses included [CONDITION(S)] (RA), other chronic pain, contractures of the right and left knees, and arthritis obtained from the annual Minimum Data Set (MDS) dated [DATE]. […]

  • Actual harm, isolatedF697Aug 16, 2022

    Based on interview, and document review, the facility failed to ensure complaints of worsening acute generalized pain were comprehensively assessed and treated in a timely manner to provide comfort and reduce risk of complications for 1 of 1 residents (R1) who voiced concerns about pain following a fall. This resulted in actual harm when after a fall R1 experienced increasing, ongoing pain with decreased mobility and was subsequently hosptialized for fractures. Findings include: R1's diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, widespreadF812Apr 25, 2024

    Based on observation, interview and document review, the facility failed to follow food safety guidelines to thaw raw chicken to prevent the spread of cross-contamination. Furthermore, the facility failed to ensure appropriate hand hygiene was performed for 1 of 1 staff observed preparing food in the kitchen. These deficient practices had the potential to affect all 57 residents who ate in the facility. Findings include: During a kitchen observation on 4/25/24 at 11:55 a.m., cook-A stated chicken was being thawed for supper. Cook-A was working at a two-compartment stainless steel prep sink, and the right-side sink compartment was approximately 75% full of cloudy, pink-gray water, with cold water running from the faucet into the cloudy water, and the contents of the sink were not visible. […]

  • No harm, potential for more than minimal, patternF689Feb 25, 2021

    Based on observation, interview, and document review, the facility failed to ensure potentially unsafe, escalating wandering behaviors were comprehensively assessed and interventions were developed to provide adequate supervision for 1 of 1 male resident (R39) identified to wander into female resident rooms. This had potential to affect 7 of 7 female residents identified on the Lafayette Bay Unit. In addition, the facility failed to assess and ensure adequate supervision with cleaning supplies, medications, heating pad and alcohol consumption for 2 of 2 residents (R4, R7) reviewed who had these items accessible. […]

Read 20 findings in full →The most serious and the most recent: 20 of 68 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 23, 2026Standard2 findings
  • Apr 25, 2024Standard6 findings · 1 harm
  • Aug 24, 2023Standard3 findings
  • Aug 16, 2022Complaint3 findings · 2 harm
  • Mar 9, 2021Complaint1 finding
  • Feb 25, 2021Standard and complaint6 findings
  • Dec 1, 2020Complaint1 finding
  • Jun 18, 2020Infection control1 finding
Show the 9 earlier surveys
  • May 12, 2020Infection control1 finding
  • Apr 25, 2019Standard9 findings
  • Sep 13, 2018Standard5 findings
  • Jul 20, 2017Standard6 findings
  • Aug 31, 2016Standard6 findings
  • Aug 13, 2015Standard6 findings
  • Jun 12, 2014Standard2 findings
  • Jul 25, 2013—6 findings
  • Feb 17, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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