Laconia Nursing Home

In the surveyor’s words

From the most serious findings on record at Laconia Nursing Home, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF575Jan 23, 2024

  Based on observation, interview, and record review conducted during the recertification survey from 1/16/2024 to 1/23/2024, the facility did not ensure e facility did not ensure a list of names, addresses, and telephone numbers of the State Survey Agency and the Long-term Care Ombudsman was posted. This was evident during observation of the Main Floor and 3rd, 4th, 5th, 6th, and 7th Floor resident units. Specifically, there was no evidence the New York State Department of Health and Ombudsman's Office information was posted in an accessible manner for residents throughout the facility. […]

• No harm, potential for more than minimal, widespreadF577Jan 23, 2024

  Based on observation, interview, and record review conducted during the recertification survey from 1/16/2024 to 1/23/2024, the facility did not ensure the results of the most recent survey of the facility were posted in a place readily accessible to residents and family members. This was evident during observation of the Main Floor and 2nd, 3rd, 4th, 5th, 6th, and 7th Floor resident units. Specifically, the facility's most recent survey results were not posted anywhere in the facility. […]

• No harm, potential for more than minimal, widespreadF732Jan 23, 2024

  Based on observation, interview, and record review conducted during the recertification survey from 1/16/2024 to 1/23/2024, the facility did not ensure nurse staffing data was posted. This was evident for the Main Lobby and 2nd, 3rd, 4th, 5th, 6th, and 7th Floors. Specifically, the nursing staffing data was posted above a staff time clock in an area not accessible to residents and visitors. The findings are: On 01/18/2024 at 2:10 PM and 01/19/2024 at 3:11 PM, nurse staffing data was not observed posted in the Main Lobby or 2nd, 3rd, 4th, 5th, 6th, and 7th Floors. […]

• No harm, potential for more than minimal, patternF576Jun 29, 2026

  Based on observation, record review, and interview, the facility did not ensure that residents had the right to send and promptly receive mail. This was evident for 11 residents (Residents #47, #13, #80, #99, #102, #136, #172, #212, #108, #113, and #122) reviewed during the Resident Council Meeting Task. Specifically, the facility did not have a procedure in place for residents to send and receive mail on Saturdays.The findings include:The facility's policy titled, Residents' Mail Distribution, dated 01/2026, documented that the Recreation Department staff will sort out mail and deliver it unopened within 24 hours. On weekends or if Recreation Staff are not available, residents can go to the Business Office to check if there is any mail for them. […]

• No harm, potential for more than minimal, patternF604Jan 23, 2024

  Based on observation, record review, and interviews conducted during the Recertification survey from 01/16/2024 to 01/23/2024, the facility did not ensure residents remained free from physical restraints. This was evident for 4 (Resident #97, #64, #195, and #99) of 5 residents reviewed for physical restraints out of 35 total sampled residents. Specifically, 1) Resident #97 had a lap tray in place without assessment and medical justification, 2) Resident #64 had bilateral upper half siderails raised while in bed without assessment, 3) Resident #195 had bilateral upper half siderails raised while in bed without assessment, and 4) Resident #99 had bilateral upper half siderails raised while in bed without assessment. […]