Isabella Geriatric Center Inc

In the surveyor’s words

From the most serious findings on record at Isabella Geriatric Center Inc, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF725Mar 25, 2026

  Based on observation, record review, and interviews, the facility failed to ensure sufficient nursing staff were available to provide nursing and related services to assure resident safety to attain or maintain the highest practicable physical, mental, and psychosocial wellbeing of each resident. Specifically, interviews with residents, resident representatives, the Resident Council, and staff members indicated that there were staffing concerns in the facility. Additionally, a review of staffing from 12/15/2025-03/25/2026 indicated multiple dates where the facility did not ensure sufficient nursing staffing based on their facility assessment's staffing levels.The findings include: The Facility Assessment last updated March 2026 included a Nursing Staffing Plan that documented that by… […]

• No harm, potential for more than minimal, patternF725Apr 2, 2024

  Based on observations, record review, and interviews conducted during the Recertification and Complaint (NY00315735 & NY00330475) survey from 03/26/24 to 04/02/24, the facility did not ensure there was sufficient numbers of nursing assistants available to provide nursing care to all residents in accordance with the resident's plan of care. This was evident during review of the Sufficient and Competent Nurse Staffing task. Specifically, 1) Review of facility par level revealed short staffing on 9 of 9 weekends reviewed, 2) Resident #175 did not receive scheduled showers during the Months of December 2023 and January 2024 due to shortage of staff, 3) Resident #210 required two persons assistance for Activities of Daily Living to get out of bed and was not consistently taken out of bed due to… […]

• No harm, potential for more than minimal, patternF812Apr 2, 2024

  Based on observations, interviews, and record review conducted during the Recertification survey from [DATE] to [DATE], the facility did not ensure food was stored in accordance with professional standards for food service safety. This was evident during kitchen observation and in 1 (9th floor) of 18 pantries. Specifically, 1) the kitchen walk-in refrigerator contained expired, opened, and undated food and drink items, 2) the 9th floor pantry refrigerator was 44 degrees Fahrenheit and contained undated, unlabeled food, and 3) Dietary staff were observed not wearing head coverings in the food preparation area of the kitchen The findings are: The facility policy titled Food Storage from Deliveries dated ,d+[DATE] documented opened, stored leftover food should be labeled and dated. […]

• No harm, potential for more than minimal, patternF880Apr 2, 2024

  Based on observation, record review, and staff interviews conducted during the recertification survey from 3/26/2024 to 4/2/2024, the facility did not ensure infection control practices and procedures were maintained. This was evident for 1 (Unit 10W) of 18 resident units during medication pass and during infection control review. Specifically, 1) infection control policies were not reviewed annually, and 2) License Practical Nurse #4 did not sanitize a blood pressure cuff in between resident use or perform hand hygiene during medication administration. […]

• No harm, potential for more than minimal, patternF609Dec 28, 2023

  Based on observation, record review, and interviews conducted during an Abbreviated Survey (NY00322374 & NY00327956), the facility did not ensure that an alleged violation involving abuse was reported immediately but not later than two hours after the allegation was made if the events that caused the allegation involve abuse or result in serious bodily injury to New York State Department of Health (NYSDOH). This was evident for two out of eight residents (Resident #2 & Resident #3) sampled for abuse. […]