Valley Health Services Inc

In the surveyor’s words

From the most serious findings on record at Valley Health Services Inc, in the surveyor’s own words.

• Actual harm, isolatedF689Nov 18, 2021

  Based on observation, record review and interview during the recertification and abbreviated surveys (NY 242) conducted from 11/15/21- 11/18/21, the facility failed to ensure the environment remained as free of accident hazards as possible and that each resident received adequate supervision and assistive devices to prevent accidents for 2 of 4 residents (Residents #75 and #113) reviewed. Specifically, Resident #75 was provided a hot beverage that had been microwaved by staff, the resident spilled the beverage and the resident sustained [CONDITION(S)] to their abdomen and thigh. Resident #113 was provided hot water by a staff person without ensuring proper temperature before serving. […]

• No harm, potential for more than minimal, patternF554Jan 9, 2026

  Based on observations, record review, and interviews during the recertification survey the facility failed to ensure a resident's ability to safely self-administer medications was clinically appropriate for two (2) of (2) residents (Residents #4 and #137) reviewed, and three anonymous residents present at the resident group meeting. Specifically, Residents #4 and #137 applied their own prescription creams without an order or assessment for their ability to do so; and three anonymous residents present at the resident group meeting stated they wanted to administer their own medications or creams and were told by facility staff they could not be assessed to do so.Findings include:The pharmacy policy Self-Administration of Medications, effective date 05/2018, documented to maintain a… […]

• No harm, potential for more than minimal, patternF691Jan 9, 2026

  Based on observations, record review, and interviews during the recertification survey, the facility failed to ensure residents who required nephrostomy tubes (a tube that drains urine from the kidney through an opening in the skin) received services consistent with professional standards of practice for one (1) of one (1) resident (Resident #161) reviewed. Specifically, Resident #161 had a nephrostomy tube and the physician orders did not include specific instructions to document the description of the output, when to change the drainage bag, to monitor for tube patency or blockage, and to monitor for signs and symptoms of infection; the care plan did not include care instructions or indicate what to monitor for and report; and staff were unsure if licensed practical nurses or certified… […]

• No harm, potential for more than minimal, patternF880Jan 9, 2026

  Based on observations, record review, and interviews during the recertification survey, the facility failed to ensure they established and maintained an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development of transmission of communicable diseases and infections for two (2) of six (6) residents (Resident #5 and #137) reviewed, and for the facility legionella (a bacteria in water that can cause Legionnaire's disease) program. Specifically,-Resident #5 was on enhanced barrier precautions for a urinary catheter (drains urine from the bladder through a tube). […]

• No harm, potential for more than minimal, patternF725Jan 12, 2024

  48895 Based on observation, record review, and interviews during the recertification and abbreviated (NY00310705, NY00312631, NY00313972, and NY00328391) surveys conducted 1/8/2024-1/12/2024, the facility did not ensure sufficient nursing staff was provided for nursing care to ensure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being for 12 of 12 anonymous residents who expressed concerns regarding lack of sufficient staffing and not receiving care in a timely manner. Specifically, during a confidential group meeting (resident council) 12 residents stated they had long wait times for receiving assistance with care. […]