Higher Call Nursing Center
Quapaw, Oklahoma · CCN 375579
7 surveys since 2019, 8 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 49
- Surveys
- 7
- Harm or worse
- 8
- Immediate jeopardy
- 5
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 86
- Ownership
- For profit - Limited Liability company
- Chain
- Independent
- County
- Ottawa · rural
- Medicare-certified since
- 2020
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 4
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 68 for-profit facilities of 66–99 beds in Oklahoma.
Last survey on record
Jun 1, 2026
161 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.61 | 3.65 |
| Registered-nurse hours per resident day | 0.47 | — |
| Annual nurse turnover | 62.3% | 55.0% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $18,113 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J515.6% | K— | L— |
| Actual harm | G13.1% | H— | I— |
| No harm, potential for more than minimal | D1650.0% | E618.8% | F412.5% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F6412×
Ensure each resident receives an accurate assessment.
- F6842×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F8802×
Provide and implement an infection prevention and control program.
- F5611×
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
In the surveyor’s words
From the most serious findings on record at Higher Call Nursing Center, in the surveyor’s own words.
- Immediate jeopardy, isolatedF561Mar 28, 2024
On 03/26/24 at 3:33 p.m., an Immediate Jeopardy (IJ) situation was determined to exist related to the facilities failure to ensure Resident #1's right to remain in their room was not violated. Resident #1 was made to leave their room after stating repeatedly they did not feel well and did not want to go to the dining hall for a meal. On 03/25/24 at 3:30 p.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation. On 03/25/24 at 3:33 p.m., the administrator was notified of the immediate jeopardy situation. On 03/28/24 at 1:21 p.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. […]
- Immediate jeopardy, isolatedF600Mar 28, 2024
On [DATE] at 3:33 p.m., and Immediate Jeopardy (IJ) situation was determined to exist related to the facilities failure to prevent mental and physical abuse to Resident #1 using a gait belt to walk the resident from their room to the dining hall after the resident had stated they did not want to leave their room. Three employees that witnessed the abuse did not intervene to stop the abuse. On [DATE] at 3:30 p.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation. […]
- Immediate jeopardy, isolatedF678Mar 28, 2024
On [DATE] an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure cardio-pulmonary resuscitation was provided according to standards of practice to Resident #1 who had become unresponsive and failed to assess a resident when they became unresponsive. On [DATE] 6:45 p.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation. On [DATE] at 6:50 p.m., the Administrator was notified of the Immediate Jeopardy situation. On [DATE] at 5:00 p.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. The facility's plan of removal, dated [DATE] at 5:00 p.m., read in part, .LPN #1 was terminated following results of investigation on [DATE] . […]
- Immediate jeopardy, isolatedF689Apr 4, 2023
On 04/01/23, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure residents who had fallen had interventions put in place to prevent the recurrence of falls. Failed to monitor and evaluate the effectiveness of the interventions and modify the care plan with each fall. Failed to conduct a root cause analysis and/or evaluate the cause for each fall. The facility did not have a fall prevention program, nor have the staff received education regarding falls and fall prevention in the last 12 months. On 04/01/23 at 12:05 p.m., the Oklahoma State Department of Health was notified and verified the existence of the IJ situation. On 04/01/23 at 12:17 p.m., the Administrator was notified of the IJ situation. […]
- Immediate jeopardy, isolatedF742Apr 4, 2023
On 03/30/23, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to provide mental health treatment and services for Res #23 who had a serious mental illness, suicidal ideation, and threats to self-harm. On 03/30/23 at 2:00 p.m., the Oklahoma State Department of Health was notified and verified the existence of the IJ situation. On 03/30/23 at 2:17 p.m., the Administrator was notified of the IJ situation. On 03/30/23 at 6:40 p.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. The facility's plan of removal, dated 03/30/23 at 6:40 p.m., read in part, 1. All residents that are in the facility will have a Trauma Informed Assessment completed within 24 hours. […]
Read 23 findings in full →The most serious and the most recent: 23 of 49 on record.
Every survey on record
FindingsAt actual harm or above
- Jun 1, 2026Complaint4 findings
- Jan 9, 2026Standard and complaint3 findings
- May 16, 2024Standard5 findings
- Mar 28, 2024Complaint7 findings · 4 harm
- Apr 4, 2023Standard13 findings · 2 harm
- Jul 28, 2021Infection control5 findings
- Jul 11, 2019Standard12 findings · 2 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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