Hidden Lakes Senior Living Community

In the surveyor’s words

From the most serious findings on record at Hidden Lakes Senior Living Community, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF803Feb 5, 2026

  Based on observation, record review, and interview, the facility failed to follow the menu for 1 of 3 observed meals, as evidenced by the failure to follow the recipes for the main entree of Beef Quesadilla and the alternate entree of Savory Baked Chicken Thigh. This resulted in a food complaint by 2 of 10 sampled residents, Resident #7 and a resident who requested to be anonymous. The Certified Dietary Manager (CDM) also added mashed potatoes and gravy to the alternate meal without following their documented process.The findings included:1) Review of the policy Menus and Adequate Nutrition with a Copyright of 2025, documented in part, Policy Explanation and Compliance Guidelines: . 4. Menus will be followed as posted. […]

• No harm, potential for more than minimal, widespreadF812Feb 5, 2026

  Based on observations and interviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety, sanitary conditions, and the prevention of foodborne illnesses. This had the potential to affect 18 residents who ate food by mouth. The census at the time of survey was 18. The findings included:An observation of the kitchen was conducted on 02/02/26 beginning at 10:00 AM with the Certified Dietary Manager (CDM). […]

• No harm, potential for more than minimal, widespreadF814Feb 5, 2026

  Based on observation and interview, the facility failed to maintain the dumpster area in a clean and sanitary condition as evidenced by the failure to dispose of garbage and refuse properly. This failure had the potential to attract pests.The findings included:An observation of the dumpster area was made with the Certified Dietary Manager (CDM) and the Environmental Service Director on 02/05/26 at 10:51 AM. There were two dumpsters located at the back of the building with a wooden fence around them. On the ground in front of the fence, and inside the fence in front of each dumpster was spilled debris and food. Photographic evidence obtained. The Environmental Service Director stated, I'll get someone to clean this up.

• No harm, potential for more than minimal, widespreadF812Feb 3, 2022

  Based on observation and interview, the facility failed to serve the Residents meals in a sanitary manner, in accordance with the appropiate food service standards. The findings included: On 1/31/22 at 9:18AM during the initial kitchen tour, accompanied by the Certified Dietary Manager, the following were observed: (1) Two ovens were dirty and stained with food particles. (2) Areas of the kitchen floor around the fryer was dirty with debris. (3) The steamer was dirty with food. (4) Microwave was dirty with stains of food. (5) Two ceiling vents were dirty with black spots. (6) Ceiling light shade in the food preparation area was dirty with black dust. (7) The dry storage room was noted with supplies packed almost to the ceiling. […]

• No harm, potential for more than minimal, patternF804Feb 5, 2026

  Based on observation, interview, and record review, the facility failed to service food at a safe and palatable temperature for 2 of 3 sampled residents who were served milk during the lunch meal on 02/04/26, Residents #3 and #16, and as evidenced by kitchen processes resulting in resident complaints of cold food by Resident #7, #2, and #10.The findings included:1) A tray line observation was made on 02/04/26 beginning at 11:35 AM. Upon arrival in the kitchen two small open carts and two large open tray carts were noted with the resident's food trays and meal tickets set up on the four different carts. Staff E, Dietary Aide, explained one of the large carts was for the skilled nursing facility (SNF) and the other for the assisted living facility (ALF). […]