Deficiency Index

Heritage of Webster County

Red Cloud, Nebraska · CCN 285225

12 surveys since 2010, 1 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
59
Surveys
12
Harm or worse
1
Immediate jeopardy
0
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file9/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
43
Ownership
Non profit - Corporation
Chain
Independent
County
Webster · rural
Medicare-certified since
1998

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 36 not-for-profit facilities with fewer than 66 beds in Nebraska.

Last survey on record

Aug 14, 2025

452 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.913.99
Registered-nurse hours per resident day0.81—
Annual nurse turnover59.5%47.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD945.0%E735.0%F420.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 20 of the 59 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F5821×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F6041×

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

In the surveyor’s words

From the most serious findings on record at Heritage of Webster County, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF607Aug 14, 2025

    Licensure Reference Number 175 NAC 12-006.04(A)(iii)(2)(b)(c) Based on observation, record review, and interview; the facility failed to ensure Adult Protective Service (APS)/Child Abuse Neglect (CAN) checks were completed prior to hire as required for 4 of 5 sampled staff. This had the potential for residents to be cared for by staff with adverse findings related to abuse or neglect. The facility census was 28. Findings are:A.Record review of the facility policy titled Abuse, Neglect and Exploitation dated 07/2024 revealed that it is the policy of the facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation, and misappropriation of resident… […]

  • No harm, potential for more than minimal, widespreadF729Aug 14, 2025

    Licensure Reference 175 NAC 12-006.04(A)(iii)(2)(a)Based on observation, record review, and interview; the facility failed to ensure that Nurse Aide Registry Checks (a state required record of a successful completion of training and competency to be a nurse aide and any findings of abuse, neglect, or misappropriation of property) were completed prior to hire as required for 3 of 5 sampled staff. This had the potential for residents to be cared for by staff with adverse findings related to abuse or neglect. The facility census was 28. […]

  • No harm, potential for more than minimal, widespreadF880Aug 14, 2025

    Licensure Reference Number 175NAC 12-005.06(D)Licensure Reference Number 175NAC 12-006.19(C)Based on observation, record review, and interview, the facility failed to utilize proper hand hygiene during meal preparation and service and failed to transport clean and soiled linens in a manner to prevent cross contamination. This had the potential to affect all residents receiving food and linen supplies in the facility. The facility census was 28. Findings are:B. A review of a facility policy titled Hand Hygiene dated 8/1/2024 revealed all staff will perform proper hand hygiene to prevent the spread of infection. This applies to all staff working in all locations within the facility. […]

  • No harm, potential for more than minimal, widespreadF882Jun 27, 2024

    Based on interview and record review the facility failed to employee a Infection Preventionist (IP) (a facility member that looks for patterns, observes, and educate staff on infection control and compiles infection data for the facility) at least part-time, that is not the Director of Nursing (DON). This had the potential to affect all 26 residents in the facility. The facility census was 26. Findings are: A record review of Licensed Personnel and Consultants sheet provided by the facility during survey revealed the Director of Nursing (DON) was listed as the DON and the Infection Control Coordinator. […]

  • No harm, potential for more than minimal, patternF684Aug 14, 2025

    Licensure Reference Number 175 NAC 12-006.09Based on record review, observations, and interviews, the facility failed to ensure that glucometer testing supplies were dated and discarded when expired according to the manufacturer's instructions; and the facility failed to ensure nurses had been trained adequately in the use of the continuous blood glucose monitoring systems. This affected all residents with diabetes, a total of 7 residents (Residents 1, 2, 14, 20, 24, 27, and 28), and the facility failed to ensure insulin (abnormal blood glucose) medication was administered or withheld in accordance with the prescribers' orders for 1 (Resident 1) of 1 sampled resident. The facility census was 28. […]

Read 21 findings in full →The most serious and the most recent: 21 of 59 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 14, 2025Standard and complaint11 findings
  • Jun 27, 2024Standard8 findings
  • Jun 29, 2023Standard1 finding
  • Mar 31, 2022Standard7 findings
  • Feb 20, 2019Standard4 findings
  • Dec 18, 2017Standard3 findings
  • Sep 14, 2016Standard4 findings
  • Jul 9, 2015Standard4 findings
Show the 4 earlier surveys
  • Jul 9, 2014Standard5 findings
  • Apr 29, 2013—6 findings
  • Mar 14, 2012—5 findings · 1 harm
  • Nov 8, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction