Every finding on record at Heritage Nursing Center

Based on record review, observation, and interview the facility failed to ensure respiratory care was provided with professional standards of practice by not following the facility's policy regarding oxygen administration for 1(#25) of 2 (#7 and #25) reviewed for respiratory care. Findings:PolicyReview of the facility's Oxygen Administration Policy dated 01/15/2026 revealed: All safety precautions and care of equipment shall be performed according to recommended State and Federal guidelines and facility procedures. Prefilled humidifier bottles and nasal cannulas/masks will be changed every week and PRN (as needed). All tubing and bottles are to be labeled each week when changed. When the tubing is not being used, it should be stored properly in a zip lock bag. Review of Resident #25's physician order dated 04/10/2026 revealed an order for oxygen at 2 liters per minute per nasal cannula.An observation on 05/11/2026 at 10:00 a.m. revealed Resident #25's nasal cannula tubing connected to her oxygen tank was dated 04/18/2026. During an interview on 05/11/2026 at 11:33 a.m. S2 LPN (Licensed Practical Nurse) observed Resident #25's nasal cannula tubing attached to her oxygen tank and confirmed the tubing was dated 04/18/2026 and should have been changed out weekly.

Based on record review and interview the facility failed to ensure a plan of care had been developed for 1 (#32) of 2 (#16, #32) residents reviewed for activities of daily living. The facility failed to ensure a plan of care was developed for Resident #32's contracture and total dependence on staff for activities of daily living. Findings: Review of Resident #32's medical record revealed an admit date of 04/01/2026 with a diagnosis of but not limited to type 2 diabetes mellitus, Alzheimer's disease unspecified, essential hypertension, and anorexia.Review of Resident #32's Minimum Data Set, dated [DATE] revealed Resident #32 was assessed to have a BIMS (Brief Interview Mental Status Score) of 99 indicating Resident #32 was rarely understood and was dependent on staff for all activities of daily living including but not limited to oral hygiene, toileting hygiene, showering and bathing, upper and lower body dressing and all person hygiene.Observation on 05/11/2026 10:10 a.m. with S2 LPN (licensed practical nurse) revealed Resident #32's fingers were contracted on her left hand.During an interview on 05/12/2026 at 3:00 p.m. S2 LPN confirmed Resident #32's fingers were contracted on her left hand. S2 LPN also confirmed Resident #32 was dependent on staff for all activities of daily living.Review of Resident #32's comprehensive plan of care failed to reveal a problem with approaches addressing Resident #32's contracture and Resident #32's dependence on staff for activities of daily living.During an interview on 05/13/2026 at 1:28 p.m. S1 DON (director of nursing) confirmed Resident #32's plan of care should have included a problem with approaches addressing Resident #32's contracture and dependence on staff for activities of daily living.

40015 Based on record review and interviews, the facility failed to ensure an alleged injury of unknown origin was reported to the State Survey Agency for 1 (#37) out of 4 (#7, #26, #32, #37) sampled residents investigated for accidents. Findings: Review of the facility's SIMS (Statewide Incident Management System) Investigation and Reporting Policy Statement policy with the latest revision date of 01/15/2025 revealed, in part: All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source, falls with fractures related to unknown origin, and elopement shall be promptly reported to local, state and federal agencies (as defined by current regulations) and thoroughly investigated by facility management. Finding of abuse investigations will also be reported. 1. If an incident or suspected incident of resident abuse, mistreatment, neglect or injury of unknown source, falls with fracture related to unknown origin or elopement is reported, the Administrator begin the investigation immediately in compliance with federal and state guidelines. 5. The Administrator will inform the resident and his/her representative of the status of the investigation and measures taken to protect the safety and privacy of the resident. Role of the Administrator and/or DON (Director of Nursing): Reporting: 1. All alleged violations involving abuse, neglect including injuries of an unknown source (falls with fractures with unknown origin) .will be reported by the facility Administrator, or his/her designee, to the following persons or agencies if deemed necessary: a. The State licensing/certification agency responsible for surveying/licensing the facility; 2. An alleged violation of abuse, neglect . or unknown injury with suspected abuse will be reported immediately, but not later than: a. Two (2) hours if the alleged violation involves abuse OR has resulted in serious bodily injury; or b. Twenty-four (24) hours if the alleged violation does not involve abuse (falls with injury unknown origin; elopement) AND has not resulted in serious bodily injury. Review of Resident #37's medical record revealed an initial admitted [DATE] with the following diagnoses which included, but not limited to: Parkinsonism, urinary tract infection, bradycardia, hypertension and an acute cough. Review of Resident #37's progress note dated 12/08/2024 at 5:39 a.m. revealed in part, did not sleep through the night if he slept at all. Constantly moving and attempting to get out of bed causing the bed alarm to sound. Was restless, needs possible sleep aid. Confusion is noted. Review of Resident #37's progress note dated 12/08/2024 at 7:45 p.m. revealed in part, found on floor beside bed lying on his back; head injury noted; sent to the emergency room for evaluation; see incident report. Review of Resident #37's progress note dated 12/08/2024 at 10:42 p.m. revealed in part, received a call from the hospital. Resident #37 would be transferred to another hospital with a positive CT (Computed Tomography) scan of the head showing a brain bleed related to the fall. Review of the facility's Incident/Accident Log revealed a report for Resident #37 dated 12/08/2024 at 7:45 p.m. Further review revealed the following statement in part, the writer was on the hall giving meds and went in Resident #37's room to check on him. Resident #37 was noted to be lying on his back on the floor behind the bed. Head injury noted x2 and bleeding from laceration to left eyebrow and laceration to middle of forehead with swelling present. Resident #37 was sent to hospital for evaluation for the head injury. Resident #37 was taken to the hospital via ambulance on 12/08/2024 at 8:05 p.m. During an interview on 03/26/2025 at 9:50 a.m. S2 DON reviewed Resident #37's medical record and incident report, and acknowledged Resident #37 had an unwitnessed fall on 12/08/2024 which resulted in an injury of unknown origin. S2 DON confirmed the hospital notified the facility of Resident #37's CT results which revealed a brain bleed as a result of the incident. S2 DON acknowledged the incident should have been reported to the state survey agency and was not.

37867 40015 Based on record review and interviews, the facility failed to ensure residents received necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent the development of new pressure ulcers for 3 (#4, #8, and #19) of 3 (#4, #8, and #19) residents investigated for pressure ulcers by failing to: 1. perform weekly wound assessments for pressure ulcers for Resident # 4, #8, and #19 and; 2. conduct weekly skin assessments for Resident # 8 3. develop a care plan for pressure ulcers for Resident #4, #19 Findings: Review of the facility's Pressure Ulcers/Skin Breakdown-Clinical Protocol (undated) revealed in part: The nurse shall describe and document/report the following: a. Full assessment of pressure sore including location, stage, length, and width and depth, presence of exudates or necrotic tissue; b. Pressure sores are to be measured weekly along with its condition Review of the facility's Pressure Ulcer and Skin Injury Risk Assessment Policy revealed in part: The purpose of this procedure is to provide guidelines for the structured assessment and identification of residents at risk of developing pressure ulcers/injuries. General Guidelines: 7. Perform weekly skin audits on residents who are at high risk for skin/pressure injuries. Resident #4 Review of Resident #4's record revealed an admitted [DATE] and diagnoses including: pressure ulcers to the left heel, right heel, and sacral region. Review of Resident #4's admit MDS (Minimum Data Set) assessments with ARD (Assessment Reference Date) of 11/07/2024 revealed in part: -Resident has a pressure ulcer/injury, a scar over bony prominence, or a non-removable dressing/device=No -Is this resident at risk of developing pressure ulcers/injuries? = No -Does this resident have one or more unhealed pressure ulcers/injuries? = No Review of Resident #4's MDS assessments with ARD of 01/29/2025 revealed in part: Does this resident have one or more unhealed pressure ulcers/injuries? = Yes Number of Stage 2 pressure ulcers = 1 Number of Stage 3 pressure ulcers =1 Number of unstageable pressure ulcers due to coverage of wound bed by slough and/or eschar = 1 Review of Resident #4's weekly Skin Only Evaluations revealed no evaluations/assessments were completed between 02/20/2025 and 03/15/2025. Review of Resident #4's comprehensive care plan revealed no problems, goals, or interventions related to the treatment or prevention of pressure ulcers had been developed. During an interview on 03/26/2025 at 2:14 p.m. S3 ADON/Wound Care Nurse confirmed there were no assessments of Resident #4's pressure ulcers between 02/20/2025 to 03/15/2025, and further reported she had been off work during that time. During an interview on 03/26/2025 at 2:20 p.m. S2 DON reviewed Resident #4's comprehensive care plan and agreed there were no problems, goals, or interventions developed for Resident #4's pressure ulcers and there should be. Resident #8 Review of Resident #8's record revealed a readmitted [DATE] and diagnoses including: difficultly in walking, pressure ulcer of right heel, atherosclerosis of native arteries of extremities with intermittent claudication, right leg. Review of Resident #8's Quarterly MDS dated [DATE] revealed in part: Resident did not have any unhealed pressure ulcers. Review of Resident #8's Quarterly MDS dated [DATE] revealed in part: Resident had one unstageable pressure ulcer. During an interview on 03/26/2025 at 6:22 p.m. S10 MDS (Minimum Data Sets) Nurse reported Resident #8's pressure ulcer to the right heel was first identified on 12/30/2024. During an interview on 03/26/2025 at 1:49 p.m. S2 DON reported Resident #8 did not have weekly skin audits from 12/03/2024 to 12/30/2024 and should have. During an interview on 03/26/2025 at 1:57 p.m. S3 ADON/Wound Care Nurse reported she was off from 12/07/2024 to 12/15/2024, and S2 DON was responsible for completing the Skin Assessments while she was off work. S3 ADON/Wound Care Nurse further reported weekly wound assessments were not completed for Resident #8 on 01/06/2025 and 01/20/2025 and should have been. Resident #19 Review of Resident #19's medical record revealed an admitted [DATE] with diagnoses that included: multiple sclerosis, pressure ulcer of unspecified site unstageable, pressure ulcers of other site Stage 3. Review of 01/08/2025 Quarterly MDS revealed Resident #19 had two stage 3 pressure ulcers/injury and one unstageable pressure ulcer/injury. Further review of Resident #19's record revealed weekly wound assessments had not been conducted between 02/17/2025 and 03/13/2025. Review of Resident #19's comprehensive care plan revealed no problems, goals, or interventions related to the treatment or prevention of pressure ulcers had been developed. During an interview on 03/26/2025 at 11:30 a.m. S3 ADON/Wound Care Nurse reviewed Resident #19's record and confirmed between 02/17/2025 and 03/13/2025 weekly wound assessments had not been conducted and should have been. During an interview on 03/26/2025 at 12:36 p.m. S2 DON reviewed Resident #19's record and confirmed weekly wound assessments had not been conducted between 02/17/2025 and 03/13/2025 and should have been. During an interview on 03/26/2025 at 1:10 p.m. S10 MDS Coordinator reviewed Resident #19's care plan and confirmed care plan interventions did not include Resident #19's pressure ulcers, wound treatments, and other interventions to promote wound healing and keep Resident #19 from acquiring new pressure ulcers. During an interview on 03/26/2025 at 1:38 p.m. S2 DON (Director of Nursing) reported all residents should get weekly skin audits from the time of admission. S2 DON further reported she was responsible for conducting weekly assessments of pressure ulcers during times when S3 ADON Wound Care Nurse was off work.

37867 Based on record reviews, observations, and interviews, the facility failed to ensure 2 (#4, #12) of 20 sampled residents (#2, #37, #32, #34, #87, #6, #10, #27, #1, #19, #8, #20, #26, #4, #7, #36, #33, #25, #35, #12) received treatment and care in accordance with professional standards of practice by failing to ensure: 1. Resident #4 was administered Lasix (a diuretic medication) as ordered by the physician 2. Resident #12 was care planned for diabetes and had not been evaluated by a registered dietician. Findings: Resident #4 Review of Resident #4's record revealed an admitted [DATE] and diagnoses including end stage heart failure. Review of Resident #4's current Physician orders revealed orders included: -an order dated 02/12/2025-Monitor for Edema every shift. Chart Severity. Chart 0= No edema noted; 1= +1 Edema; 2= 2+ Edema, 3= 3+ Edema, 4= 4+ Edema noted, and; -an order dated 11/18/2024-Furosemide Oral Tablet 20 mg (milligrams) Give 1 tablet by mouth every 24 hours as needed for 2+ edema related to end stage heart failure-every day when 2+ edema is present. Review of Resident #4's March 2025 MAR (Medication Administration Record) revealed edema checks with 2+ edema was documented on 03/03/2025, 03/17/2025, 03/18/2025, 03/19/2025, and 03/20/2025. Further review revealed no furosemide was administered as ordered on the days Resident #4 had 2+ edema. During an interview on 03/26/2025 at 2:37 p.m. S2 DON (Director of Nursing) reviewed Resident #4's orders and March 2025 MAR and confirmed the resident should have received furosemide on days she had 2+ edema and did not. Resident #12 Review of Resident #12's record revealed an admitted [DATE] with diagnoses which included type 1 diabetes mellitus. Review of Resident #12's Physician orders dated 01/03/2025 revealed a NAS (no added salt) and NCS (no concentrated sweets) diet, regular texture. Review of Resident #12's Baseline Care Plan dated 01/03/2025 revealed the following, in part, the resident has a potential nutritional problem related to diet restrictions, provide diet as ordered, Registered Dietician to evaluate and make diet change recommendations as needed. Further review revealed the resident had a potential for pressure ulcer development. Review of Resident #12's record failed to reveal an evaluation from the Registered Dietician and a care plan for diabetes. An observation on 03/24/2025 at 12:05 p.m. revealed Resident #12 was served a regular diet which included, riblet bites, macaroni and cheese, fried okra, roll, Oreo dessert and a banana. During an interview on 03/26/2025 at 5:35 p.m. S2 DON reported she was not aware the dietician needed to be notified for Resident #12 upon admission. During an interview on 03/26/2025 at 7:23 p.m. S2 DON reviewed Resident #12's medical record and confirmed there was not a care plan for diabetes and should have been.

Based on record review and interviews the facility failed to implement a comprehensive person-centered care plan for 1 (#26) of 4 (#1, #12, #26, #87) residents reviewed for nutrition. The facility failed to ensure Resident #26 was weighed weekly as per the physician order and in accordance with Resident #26's plan of care. Findings: Review of Resident #26's medical record revealed and admitted [DATE] with diagnoses including, in part, type 2 diabetes mellitus with diabetic neuropathy unspecified, dysphagia oropharyngeal phase, unspecified protein-calorie malnutrition, depression, and essential (primary) hypertension. Review of 02/26/2025 Quarterly MDS (Minimum Data Set) revealed Resident #26 had a BIMS (Brief Interview Mental Status) score of 5 out of 15, which indicated severe cognitive impairment. Review of Resident #26's physician orders revealed an order dated 02/18/2025 for Weekly weights X4 weeks - one time a day every Tue for 4 weeks. (Start date of 02/25/2025) Review of Resident #26's care plan revealed the resident had a nutritional problem related to swallowing difficulty with interventions that included, in part, weigh weekly. Review of Resident #26's weights revealed a weight of 126.0 pounds on 11/22/2024 and a weight of 112 pounds on 02/18/2025 which indicated a weight loss of 11.11% between 11/22/2024 and 02/18/2025. Review of Resident #26's medical record failed to reveal weights were conducted weekly as per 02/18/2025 physician order and the care plan. During an interview on 03/26/2024 at 4:45 p.m. S10 MDS Nurse reported Resident #26 had weight loss and residents with weight loss were to have weights conducted every week. During an interview on 03/26/2025 at 5:05 p.m. S10 MDS Nurse and S2 DON (Director of Nursing) reported Resident #26's weekly weight order was to start 02/25/2025 and the weekly weights had not been obtained as ordered.

Based on record review and interview the facility failed to ensure a baseline care plan was developed for 1 (#34 ) of 20 sampled residents. The facility failed to ensure a baseline care plan was developed for Resident #34 within 48 hours of admission to the facility. Findings: Review of Resident #34's medical record revealed an admitted [DATE] with a diagnosis of but not limited to acute combined systolic (congestive) and diastolic (congestive) heart failure, anemia, and essential hypertension. Review of Resident #34's medical record failed to reveal a baseline care plan had been developed for Resident #34. During an interview on 03/26/2025 at 11:00 a.m. S2 DON (Director of Nurses) confirmed a baseline care plan should have been developed within 48 hours of Resident #34's admission to the facility and had not been.

Based on record review and interviews, the facility failed to ensure side effect monitoring for the use of antidepressant medication was completed for 1 (#32) of 5 (#11, #25, #26, #32, #35) sampled residents reviewed for unnecessary medications. Findings: Review of Resident #32's clinical record revealed an active diagnosis of major depressive disorder dated 02/16/2022. Review of Resident #32's physician orders revealed an order dated 02/18/2023 for Sertraline 50mg (milligram) tablet, give 1 tablet every day by mouth for major depressive disorder. Review of Resident #32's MAR (Medication Administration Record) for February 2024 failed to reveal side effects were monitored for the antidepressant, Sertraline. During an interview on 02/27/2024 at 10:05 a.m. S3LPN (Licensed Practical Nurse) confirmed monitoring for side effects of the antidepressant was not on Resident #32's MAR or elsewhere in EHR (Electronic Health Record). During an interview on 02/27/2024 at 10:07 a.m. S2RN (Registered Nurse) reported side effect monitoring for antidepressants was not on Resident #32's MAR or elsewhere in EHR and should have been.

Based on record review and interview, the facility failed to ensure the state's Adverse Actions website was checked at the time of hire as required for 3 (S7CNA [Certified Nursing Assistant], S8CNA, S9CNA) of 6 (S7CNA, S8CNA, S9CNA, S10CNA, S11CNA, S12CNA) CNA personnel files reviewed. Findings: Review of the facility's Abuse Prevention Program (undated) revealed in part: Our residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. Review of S7CNA's personnel file revealed a hire date of 07/18/2023 with no adverse action check completed upon hire. Review of S8CNA's personnel file revealed a hire date of 10/13/2023 with no adverse action check completed upon hire. Review of S9CNA's personnel file revealed a hire date of 10/11/2023 with no adverse action check completed upon hire. During an interview on 02/27/2024 at 1:37 p.m., S6HR (Human Resources) confirmed the state's Adverse Actions website was not checked on hire for S7CNA, S8CNA, and S9CNA. S6HR further reported she did not know it should have been.

Based on record reviews and interview, the facility failed to inform and provide written information to residents or resident's representative concerning the right to formulate an advance directive for 3 (#7, #26, #35) of 6 (#1, #7, #13, #26, #33, #35) residents investigated for advance directives. Findings: Review of Resident #7's record revealed the resident was admitted to the facility on [DATE] with a readmission on 12/20/2022. Further review of Resident #7's record failed to reveal resident or resident's representative was provided with written information concerning advance directives. Review of Resident #26's record revealed the resident was admitted to the facility on [DATE]. Further review of Resident #26's record failed to reveal resident or resident's representative was provided with written information concerning advance directives. Review of Resident #35's record revealed the resident was admitted to the facility on [DATE] with a readmission on 04/07/2023. Further review of Resident #35's record failed to reveal resident or resident's representative was provided with written information concerning advance directives. During an interview on 02/28/2024 at 1:15 p.m. S4SSD (Social Services Director) and S5SS (Social Services) reviewed Resident #7, Resident #26, and Resident #35's records and acknowledged the records did not contain documentation the resident or resident's representative was provided with written information concerning advance directives.

Based on record review and interview the facility failed to ensure a resident received antibiotic medications as per a physician order for 1(#25) of 3 (#13, #25, #29) residents reviewed for catheter/UTI (urinary tract infection). Record review of Resident # 25's diagnosis revealed a diagnosis of UTI. Record review of Resident # 25's current physician's orders for March 2023 revealed, in part: Urinalysis with Micro and Urine C&S (culture and sensitivity). Post urine collection start Ciprofloxacin 250mg (milligrams) by mouth two times a day at 9:00 a.m. and 5:00 p.m. for five days. Both orders were dated 03/18/2023. Record review of Resident # 25's comprehensive care plans revealed the following, in part: Always incontinent of urine. Interventions included- assess urine clarity and character of urine; provide incontinence pad of choice; assess for symptoms of UTI; assess behavioral changes that may indicate UTI . Record review of Resident # 25's MDS (Minimum Data Set) dated 02/21/2023 revealed the following, in part: Section C showed the resident had a BIMS (Brief Interview for Mental Status) of 12 which would indicate mildly impaired. Review of Resident # 25's medication administration record for March 2023 revealed the following, in part: Ciprofloxacin 250mg by mouth twice a day at 9:00 a.m. and 5:00 p.m. was administered March 19th, 20th, and 21st of 2023 for the 9:00 a.m. dose only. There was no 5:00 p.m. dosages of Ciprofloxacin 250mg given. During an interview on 03/22/2023 at 10:00 a.m., S2 Corporate Nurse indicated Resident # 25 should have been receiving Ciprofloxacin 250mg twice a day at 8:00 a.m. and 5:00 p.m. S2 Corporate Nurse confirmed the 5:00 p.m. doses of Ciprofloxacin 250mg were not completed and should have been.

Based on record reviews and interviews the facility failed ensure: 1. NOMNC (Notice of Medicare Non-Coverage) was completed and provided to residents before the end of a Medicare covered Part A stay for 3 (#9, #22, #44) of 3 residents reviewed for Beneficiary Notification. 2. CMS-10055 (Center for Medicare & Medicaid Services) SNF ABN (Skilled Nursing Facility Advanced Beneficiary Notice) of non-coverage, was complete for 3 (#9, #22, #44) of 3 residents reviewed for Beneficiary Notification. Findings: 1. Review of the CMS-20052 SNF (Skilled Nursing Facility) Beneficiary Protection Notification Review form revealed the facility initiated a discharge from Medicare Part A Services when benefit days were not exhausted for Resident #9. A written NOMNC was not completed and provided to Resident #9 or the responsible party. Review of the CMS-20052 SNF Beneficiary Protection Notification Review form revealed the facility initiated a discharge from Medicare Part A Services when benefit days were not exhausted for Resident #22. A written NOMNC was not completed and provided to Resident #22 or the responsible party. Review of the CMS-20052 SNF Beneficiary Protection Notification Review form revealed the facility initiated a discharge from Medicare Part A Services when benefit days were not exhausted for Resident #44. A written NOMNC was not completed and provided to Resident #44 or the responsible party. During an interview on 03/22/2023 at 9:15 a.m. S3, ADON (Assistant Director of Nursing) verified the NOMNC was not given to residents #9, #22, and #44 and should have been when the benefit days were not exhausted. S3 ADON also reported only residents in the facility with Advantage Plans were receiving a NOMNC form when benefits days remained. During an interview on 03/22/2023 at 9:30 a.m. S1, Administrator confirmed a NOMNC was not given to resident #9, #22, and #44 and should have been when the benefit days were not exhausted. 2. Review of Resident #9's SNF ABN of non-coverage form signed on 01/30/2023 revealed Section G of the form was incomplete with neither of the boxes checked to indicate whether Residents #9 wanted or did not want the services listed. Review of Resident #22's SNF ABN of non-coverage form signed on 10/17/2022 revealed Section G of the form was incomplete with neither of the boxes checked to indicate whether Residents #22 wanted or did not want the services listed. Review of Resident #44's SNF ABN of non-coverage form signed on 03/06/2023 revealed Section G of the form was incomplete with neither of the boxes checked to indicate whether Residents #44 wanted or did not want the services listed. During an interview on 03/22/2023 at 9:15 a.m. S3, ADON reviewed Resident #9, #22, and #44's CMS-10055 SNF ABN form and verified Section G of the form should have an option checked but none were checked. During a phone interview on 03/22/23 at 9:20 a.m. S4 SS (Social Services) verified an option should have been marked in section G on Resident #9, #22, and #44's CMS-10055 SNF ABN forms.

Based on observations and interviews, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of communicable diseases and infections by, 1) Failing to ensure that PPE (personal protective equipment) was available for staff use when providing care for resident #19 who was on Contact Precautions. 2) Failing to ensure that personal belongings to staff were not stored inside of the medication storage room, 3) Failing to ensure that opened wound cleanser bottles were labeled with an open date, and; 4) Failing to ensure that wound care dressings in the supply storage room were not expired and available for resident use. Findings: 1) Observation on [DATE] at 11:00 am revealed a sign on resident #19's door indicating, Contact Precautions. Further observation failed to reveal a supply of personal protective equipment required for contact precautions outside of resident #19 door for staff use. Observation on [DATE] at 1:00 pm failed to reveal a supply of personal protective equipment required for contact precautions outside of resident #19's door for staff use. Review of resident #19 [DATE] Physicians orders revealed an order for [REDACTED]. During an interview on [DATE] at 10:30 am S7 LPN (licensed practical nurse) confirmed resident #19 was on Contact Precautions due to having a urinary tract infection. LPN confirmed personal protective equipment for contact precautions should have been available for use outside of resident #19's door. During an interview S2 DON (Director of Nurses) confirmed personal protective equipment for contact precautions should have been available for use outside of resident #19's door. 2) On [DATE] at 10:53AM, an observation of the medication storage room with S5LPN (Licensed Practical Nurse) revealed four 16.9 ounce bottles of water and one can of sprite observed on the counter top. Further observation revealed two large print words find books stored inside of a drawer. An interview with S5LPN revealed that the bottles of water and the can of sprite belonged to employees. She further revealed that she did not know who the words find books belonged to. 3) On [DATE] at 11:10AM, an observation of the supply storage room with S5LPN revealed one [MEDICATION NAME] border Post Op dressing that expired on [DATE], one [MEDICATION NAME] Wound Dressing that expired on ,[DATE], and one [MEDICATION NAME] Wound Dressing that expired on ,[DATE]. 4) On [DATE] at 11:20AM, an observation of the wound care cart with S3Registered Nurse revealed one opened bottle of Dermal Wound Cleanser. The cleanser was not labeled with an open date. An interview with S3RN revealed that the opened bottle of wound cleanser should have been labeled with an open date and not available for resident use. After the observation and interview was completed, an interview with S1Administrator was conducted and she was notified of the above findings. She confirmed that staff personal items should not be stored in the medication room due to the possibility of cross contamination, the bottle of wound cleanser should have been labeled with an open date, and there should not have been expired wound care dressings in the supply room and available for resident use.

Based on policy review, record reviews and interviews the facility failed to maintain temperature logs in the kitchen for: 1. Food temperature logs for all meals to ensure food served was at a proper temperature range to prevent food borne illnesses 2. Dishwasher temperature logs to ensure an approved range to ensure dishes were properly cleaned and sanitized. S6 Dietary Manager reported the facility served 40 meal trays. Findings: Review of Facility Food Preparation and Service Policy: Policy: Food will be maintained at proper temperatures during service and transported in a sanitary manner. 4. Food will be served at acceptable temperatures, each type of food having an appropriate service temperature. 14. Food will be placed on the steam table to maintain acceptable temperatures during meal service. 16. Food will be served at acceptable temperatures . 1. Review of food temperature logs revealed the facility failed to record food temperatures on the following days: February 2020: Lunch meal: 29th Supper meal: 10th, 11th , 12th , 13th , 14th , 15th , 16th , 17th , 18th , 19th, 21st, 23rd, 26th, 27th, 28th, 29th July 2020: Breakfast: July 16th, 24th, 25th, 26th, 27th, 28th, 29th Lunch: 27th, 28th, 29th, 30th, 31st Supper: 16th, 17th, 22nd, 25th, 27th, 28th, 29th, 30th, 31st 2. Review of dish machine temperature logs on the following days: March 2020: Noon: 21st, 22nd, 23rd,24th, 25th, 26th, 27th, 28th, 30th, 31st Evening: 13th, 14th, 15th, 16,th, 17th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th, 25th, 26th, 27th, 28th, 30th, 31st April 2020: Noon: 1st, 2nd, 3rd, 5th Evening: 1st, 2nd, 3rd, 5th During an interview on 9/29/2020 at 10:30 AM S6 Dietary Manager reviewed the temperature logs and confirmed temperatures had not been recorded and should have been.

Based on record reviews and interview the facility failed to ensure that each resident's drug regimen was free from unnecessary medications for 1(#51) of 5 residents reviewed for unnecessary medications. The facility failed to document adequate monitoring of a diuretic ([MEDICATION NAME]). Findings: Review of Resident #51's Care Plan revealed a problem: Diuretic therapy related to [MEDICAL CONDITION], hypertension with approaches to administer diuretic medications as ordered by physician, monitor for side effects and effectiveness every shift. Review of Resident #51's (MONTH) 2019 Physician order [REDACTED]. Review of Resident #51's MAR (Medication Administration Record) from (MONTH) 2019 through (MONTH) 2019 revealed Resident #51 was not monitored for [MEDICAL CONDITION] while receiving a diuretic ([MEDICATION NAME]). During an interview on 4/11/19 at 12:15 PM S2 LPN (Licensed Practical Nurse) stated Resident #51 should be monitored for [MEDICAL CONDITION] while receiving a diuretic and was not.

Based on observations, record review and interview the facility failed to ensure the plan of care was followed for 1 (#26) of 1 residents reviewed for limited range of motion. The facility failed to ensure a resident's physicians orders were followed. Findings: Observation on 4/8/19 at 10:00 am revealed resident #26 had a contracture to left hand without a hand roll in place. Observation on 4/9/19 at 1:32 pm revealed resident #26 had a contracture to left hand without a hand roll in place. Review of resident #26's (MONTH) 2019 Physicians Orders revealed an order for [REDACTED].>Hand rolls to both hands at all times. During an interview on 4/9/19 at 1:39 pm S2 LPN (Licensed Practical Nurse) stated, Resident #26 should have had a hand rolls in place.

Based on observation, record reviews and interviews the facility failed to accommodate the needs of 2 (#8, #44) out of 13 residents who resided on the B hall according to the resident list report provided by the facility. The facility failed to ensure Resident #8 and Resident #44's bathroom call light cords were in a position to be activated in the event of an emergency. Findings: Observation on 4/8/19 at 11:00 AM revealed the emergency call light in Resident #8's bathroom was wrapped around the hand assist bar multiple times and could not be activated. Observation on 04/09/19 12:17 PM revealed the emergency call light in Resident # 8's bathroom was wrapped around the hand assist bar multiple times and could not be activated. Observation on 4/9/19 at 12:17 PM revealed Resident #8 in bathroom sitting in wheel chair and was not accompanied by staff. Review of Resident #8's Quarterly MDS (Minimium Data Set) dated 1/18/19 revealed Resident #8 had BIMS(Brief Interview Mental Status) of 14, and a functional status for toileting with extensive assistance with two person physical assist. Observation on 4/8/19 at 11:00 AM revealed the emergency call light in Resident #44's bathroom was wrapped around the hand assist bar multiple times and could not be activated. Observation on 4/9/19 at 11:30 AM revealed Resident #44 toileting in the bathroom without assistance. During an interview on 4/9/19 at 11:40 AM Resident #44 stated he was able to use the bathroom without any assistance from the staff. Resident #44 stated he was in therapy and used the wheel chair because staff did not want him to fall and hurt himself since he was on a blood thinner. Observation on 04/09/19 12:17 PM revealed the emergency call light in Resident # 44's bathroom was wrapped around hand assist bar multiple times and could not be activated. Review of Resident #44's Significant Change MDS dated [DATE] revealed Resient #44 had a BIMS of 15, and a functional status for toileting with supervision with one person physical assist. Observation on 4/10/19 at 9:15 AM with S3 LPN revealed call light in Resident #8 and Resident #44 bathroom was wrapped around the hand assist bars and call light could not be activated when attempted. During an interview on 4/10/19 at 9:15 AM S3 LPN stated the emergency call light in the Resident #8 and Resident #44's bathroom could not be activated

Based on observation, interviews and policy review, the facility failed to ensure the narcotic record was maintained and reconciled for 1 of 1 Emergency Medication Kit. The facility failed to reconcile the narcotic count in Emergency Medication Kit after giving a narcotic medication. Findings: Observation on 4/11/19 at 10:30 am revealed the Emergency Medication Kit had one vial of [MEDICATION NAME] 1mg locked in the medication refrigerator. Review of the Emergency Medication Kit Narcotic Log revealed a count of two vials of [MEDICATION NAME] 1mg. During an interview on 4/11/19 at 10: 30 am S4 LPN (Licensed Practical Nurse) stated, the sign out log states there are 2 vials of [MEDICATION NAME], someone did not sign it out when it was given. During an interview on 4/11/19 at 10:35 am S1 DON (Director of Nursing) stated, the count is off, the medication should have been signed out when it was given to the resident and the count and narcotic log should have been reconciled. Review of the Facility's Emergency Kit Policy and Procedure revealed the following: 5. Controlled Drugs will be kept in a locked drawer/refrigerator, counted every shift change and logged in the Narcotic Book.

Based on record reviews, review of facility Policy and Procedures, and interview the facility failed to ensure a resident's plan of care was followed for 1 (#2) of 5 (#2, #10,#6, #35, #34) residents reviewed for unnecessary medication use out of a total of 33 Stage II Sample residents. The facility failed to ensure lab was completed for a resident receiving an anticoagulant (blood thinner) medication per facility policy (#2). Findings: Review of resident #2's March 2017 Physician order [REDACTED]. Review of resident #2's Radiology Report dated 10/17/16 revealed resident had a venous ultrasound of the right leg due to swelling and pain. The ultrasound showed resident #2 had a blood clot in the right popliteal vein. The remaining vessels were noted to be clear. Resident #2 was started on [MEDICATION NAME] (blood thinner) 100 mg subcutaneously bid and [MEDICATION NAME] 2 mg po each evening and obtain INR on Thursday. Review of resident #2's lab results revealed a PT/INR completed on 12/19/16. Resident #2 was receiving [MEDICATION NAME] 10 mg po q pm as of 12/14/16 and the [MEDICATION NAME] 100 mg subcutaneously bid was last received 12/18/16. Review of resident #2's Physician order [REDACTED]. Further review revealed no further monitoring of resident #2's PT/INR levels after the 12/19/16 results were obtained. Review of resident #2's Plan of Care revealed a problem of [MEDICAL CONDITIONS] to right lower extremity and takes [MEDICATION NAME]. Approaches included to administer medications as ordered and monitor lab values to monitor/document the effect of anticoagulant therapy and report outside therapeutic range. Review of the facility's Anti-coagulant Blood Testing Policy (last reviewed 5/13/15 by S2 DON) revealed the following: Anticoagulation is a high-risk treatment that can lead to adverse events due to the complexity of dosing anticoagulation medications, monitoring their effects, and ensuring patient compliance with therapy. The use of rapid test results can reduce the risk of adverse events associated with the use of [MEDICATION NAME]. Goals: -To better manage patients receiving [MEDICATION NAME] therapy by monitoring their INR values to be sure that they are taking the correct dosage and complying with their therapy. -To have a rapid INR result in order to use as one of the criteria to determine optimum patient therapy. -To reduce the likelihood of adverse events associated with the use of anticoagulants. -To establish a baseline INR for patients being started on [MEDICATION NAME]. All tests require physician orders. Results will be logged on medication administration records and reported to physicians or will be logged in the lab results. Results will be scanned into the electronic chart. Review of the facility's Lab Orders Policy revealed PT/INR labs were to be completed monthly for residents on anticoagulation therapy and also 5 days after the start of an antibiotic if on anticoagulation therapy. During an interview on 3/29/17 at 2:00 p.m. S3 ADON reviewed resident #2's medical record and agreed no PT/INR levels had been completed or ordered since the last one completed on 12/19/16. S3 ADON agreed there was no documentation in resident #2's medical record that staff had contacted the physician to request PT/INR levels be drawn. S3 ADON agreed therapeutic monitoring of [MEDICATION NAME] was a standard of practice and it should have been brought to the attention of the physician since no order was noted. S3 ADON agreed therapeutic monitoring and reporting of levels outside therapeutic ranges was not followed per the plan of care because no levels had been completed. S3 ADON agreed the facility's policies regarding Anti-coagulant Blood Testing and Lab Orders had not been followed.

Based on record reviews, review of facility Policy and Procedure, and interview the facility failed to ensure a resident was free from unnecessary medication use for 1 (#2) of 5 (#2,#10, #6, #35, #34) residents reviewed for unnecessary medication use out of a total of 33 Stage II Sample residents. The facility failed to ensure adequate lab monitoring was completed for a resident receiving an anticoagulant (blood thinner) medication per facility policy (#2). Findings: Review of resident #2's March 2017 Physician order [REDACTED]. Review of resident #2's Radiology Report dated 10/17/16 revealed resident had a venous ultrasound of the right leg due to swelling and pain. The ultrasound showed resident #2 had a blood clot in the right popliteal vein. The remaining vessels were noted to be clear. Resident #2 was started on [MEDICATION NAME] (blood thinner) 100 mg subcutaneously bid and [MEDICATION NAME] 2 mg po each evening and obtain INR on Thursday. Review of resident #2's lab results revealed a PT/INR was completed on 12/19/16. Resident #2 was receiving [MEDICATION NAME] 10 mg po q pm as of 12/14/16 and the [MEDICATION NAME] 100 mg subcutaneously bid was last received 12/18/16. Review of resident #2's Physician order [REDACTED]. Further review revealed no further monitoring of resident #2's PT/INR levels after the 12/19/16 results were obtained. Review of resident #2's Plan of Care revealed a problem of [MEDICAL CONDITIONS] to right lower extremity and takes [MEDICATION NAME]. Approaches included to administer medications as ordered and monitor lab values to monitor/document the effect of anticoagulant therapy and report outside therapeutic range. Review of resident #2's medical record revealed Pharmacy Consultation sheets indicating the Pharmacist was monitoring resident medications monthly. Review of the Pharmacy Consultation sheets revealed the Pharmacist failed to make recommendations to monitor lab for a resident on [MEDICATION NAME] during visits on 12/26/16, 1/29/17, and 2/22/17. Review of the facility's Lab Orders Policy revealed PT/INR labs were to be completed monthly for residents on anticoagulation therapy and also 5 days after the start of an antibiotic if on anticoagulation therapy. During an interview on 3/29/17 at 2:00 p.m. S3 ADON reviewed resident #2's medical record and agreed no PT/INR levels had been completed or ordered since the last one completed on 12/19/16. S3 ADON agreed there was no documentation in resident #2's medical record that staff had contacted the physician to request PT/INR levels be drawn. S3 ADON agreed therapeutic monitoring of [MEDICATION NAME] was a standard of practice and it should have been brought to the attention of the physician since no order was noted. S3 ADON agreed the Pharmacist had reviewed resident #2's medications on a monthly basis and did not make recommendations to obtain PT/INR levels on a resident taking the blood thinner [MEDICATION NAME] and should have.