Deficiency Index

Heritage Healthcare of Lyndhurst

Lyndhurst, Ohio · CCN 366114

55 surveys since 2010, 12 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
190
Surveys
55
Harm or worse
12
Immediate jeopardy
3
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file41/55

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
119
Ownership
For profit - Corporation
Chain
EMBASSY HEALTHCARE
County
Cuyahoga
Medicare-certified since
1997

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 118 for-profit facilities of 100–127 beds in Ohio.

Last survey on record

Jul 28, 2026

104 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.653.51
Registered-nurse hours per resident day0.55—
Annual nurse turnover73.1%51.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$149,620 across 2 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG45.4%H—I—
No harm, potential for more than minimalD4155.4%E810.8%F1723.0%
No harm, potential for minimalA—B22.7%C22.7%
CMS’s current file: 74 of the 190 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5573×

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

  • F6953×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F8043×

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

In the surveyor’s words

From the most serious findings on record at Heritage Healthcare of Lyndhurst, in the surveyor’s own words.

  • Immediate jeopardy, patternF760Jun 2, 2022

    Based on observation, interview, review of the Medication Administration Record (MAR), review of facility policy titled Insulin Administration, and review of the Medication Technician job description, the facility failed to administer insulin according to physician orders resulting in significant medication errors affecting four residents (Residents #89, #74, #68, and #19). This resulted in Immediate Jeopardy with actual harm or likelihood of actual harm including [CONDITION(S)] (high blood sugar), which could lead to hospitalization and death. This affected four of 32 residents residing on the second floor. The facility identified 38 residents as receiving insulin. The facility census was 93. On 05/26/22 at 4:40 P.M. […]

  • Immediate jeopardy, isolatedF689Sep 1, 2022

    Based on observation, interview, record review, and review of facility policy, the facility failed to provide appropriate supervision of one cognitively impaired resident (Resident #53), who was at high risk for elopement and required supervision with activities of daily living, resulting in the resident leaving the facility without staff knowledge on 08/16/22. This resulted in Immediate Jeopardy when Resident #53 was last observed on 08/16/22 at 7:00 P.M. sitting on the bed in his room by Registered Nurse (RN) #515 and State tested Nursing Assistant (STNA) #414 and was not identified as missing until Resident #53's wife called the facility at 8:05 P.M. […]

  • Actual harm, patternF686Jul 13, 2022

    Based on observation, record review, interview, and facility policy review, the facility failed to timely initiate and provide adequate care and treatment for [MEDICAL RECORD OR PHYSICIAN ORDER] . This resulted in actual harm for Resident #18, who was admitted to the facility on [DATE]. Resident #18 was dependent on two staff assistance for bed mobility and required [CONDITION(S)] care. Resident #18 developed a posterior neck pressure wound on 12/15/21. Continued treatments were not administered as ordered and by 06/13/22, Resident #18's pressure wound had reoccurred, received inadequate treatments, and required mechanical debridement. […]

  • Actual harm, isolatedF684Apr 7, 2025

    Based on observation, interview, medical record review, review of hospice notes, and facility policy review, the facility failed to ensure care and services were provided to facilitate resident preference, comfort and hydration. Actual Harm occurred on 03/24/25 at 10:04 A.M. when Resident #58, a resident who was receiving end-of-life hospice care who staff believed was actively dying, was left alone behind a closed door, thirsty, in severe pain, and unable to call for assistance. Resident #58 was dependent on all aspects of care and unable to call for help, was denied hydration measures, and had minimal pain control for 2 days. This affected one resident (#58) of three residents reviewed for quality of care and treatment. […]

  • Actual harm, isolatedF689Oct 16, 2024

    Based on record review, review of a facility fall investigation, review of staff disciplinary forms, review of a facility procedure and interview, the facility failed to provide adequate assistance to Resident #35 during incontinence care to prevent a fall with injury. This affected one resident (#35) of three residents reviewed for incontinence care. The facility census was 68. Actual harm occurred on 08/05/24 when Resident #35, who was severely cognitively impaired, required two staff assistance for bed mobility and was incontinent, sustained a fall out of bed when staff were providing incontinence care. At the time of the incident, the staff failed to maintain the resident's safety in bed. […]

Read 31 findings in full →The most serious and the most recent: 31 of 190 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 17, 2026Complaint1 finding
  • Jul 28, 2026Complaint1 finding
  • Apr 7, 2025Standard and complaint22 findings · 1 harm
  • Jan 16, 2025Complaint1 finding
  • Dec 5, 2024Complaint1 finding
  • Oct 16, 2024Complaint2 findings · 1 harm
  • Jul 30, 2024Complaint4 findings
  • Apr 23, 2024Complaint5 findings
Show the 47 earlier surveys
  • Mar 5, 2024Complaint12 findings
  • Nov 23, 2023Standard5 findings
  • Oct 12, 2023Complaint1 finding
  • Sep 22, 2023Complaint3 findings · 1 harm
  • Jul 27, 2023Complaint1 finding
  • Jul 6, 2023Complaint6 findings · 1 harm
  • Jun 15, 2023Complaint1 finding
  • Dec 19, 2022Infection control3 findings
  • Sep 1, 2022Complaint9 findings · 1 harm
  • Jul 13, 2022Complaint5 findings · 1 harm
  • Jun 2, 2022Complaint5 findings · 1 harm
  • Mar 30, 2022Complaint1 finding
  • Jan 26, 2022Complaint2 findings
  • Dec 21, 2021Complaint2 findings
  • Oct 26, 2021Complaint1 finding
  • Apr 20, 2021Complaint4 findings
  • Feb 11, 2021Complaint2 findings
  • Nov 2, 2020Complaint11 findings · 2 harm
  • Jun 18, 2020Infection control1 finding
  • May 25, 2020Infection control1 finding
  • Feb 27, 2020Standard and complaint10 findings
  • Jan 24, 2020Complaint1 finding
  • Dec 4, 2019Complaint5 findings
  • Nov 14, 2019Complaint1 finding
  • Oct 9, 2019Complaint1 finding
  • Aug 1, 2019Complaint2 findings
  • Dec 13, 2018Standard4 findings
  • Nov 2, 2017Standard1 finding
  • Jan 23, 2017Complaint3 findings
  • Aug 18, 2016Standard and complaint5 findings
  • Oct 20, 2015Complaint1 finding
  • Aug 6, 2015Complaint1 finding
  • May 21, 2015Standard2 findings
  • May 12, 2015Complaint1 finding · 1 harm
  • Apr 6, 2015Complaint4 findings · 1 harm
  • Mar 11, 2015Complaint2 findings
  • Jan 8, 2015Complaint1 finding
  • Feb 6, 2014Standard4 findings
  • Jul 1, 2013—1 finding
  • Apr 9, 2013—1 finding
  • Mar 26, 2013—2 findings · 1 harm
  • Feb 22, 2013—4 findings
  • Nov 8, 2012—7 findings
  • Dec 21, 2011—2 findings
  • Aug 11, 2011—7 findings
  • Feb 4, 2011—1 finding
  • Jul 1, 2010—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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