Deficiency Index

Heritage Court Post Acute of Scottsdale

Scottsdale, Arizona · CCN 035083

20 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
93
Surveys
20
Harm or worse
4
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file13/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
108
Ownership
For profit - Corporation
Chain
THE ENSIGN GROUP
County
Maricopa
Medicare-certified since
1983

CMS ratings

Overall
3
Health inspection
2
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 39 for-profit facilities of 100–127 beds in Arizona.

Last survey on record

Jun 5, 2026

157 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.313.45
Registered-nurse hours per resident day0.47—
Annual nurse turnover50.7%45.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1894.7%E15.3%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 19 of the 93 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

In the surveyor’s words

From the most serious findings on record at Heritage Court Post Acute of Scottsdale, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF552Apr 18, 2025

    Based on clinical record review, staff interviews, and review of facility policy, the facility failed to ensure that one resident (#59) and/or their representative were informed of the risks and benefits of psychotropic medications prior to the administration of the medications. The sample size was 5. The deficient practice could result in residents and/or resident representatives not being aware of the benefits and the potential adverse side effects of psychoactive medications. Findings include: Resident #59 was admitted on [DATE] with diagnoses that include type II diabetes, depression, anxiety, left leg amputation above the knee, thrombosis and embolism of thoracic aorta, insomnia, and chronic pain. […]

  • No harm, potential for more than minimal, patternF622Sep 8, 2022

    Based on clinical record review, family and staff interviews, and facility policies and procedures, the facility failed to provide documentation of two residents' (#1 and #2) assessments provided to a receiving provider. The sample size was four. The deficient practice could result in receiving facilities not having the necessary information for continuing care of residents. Findings include: -Resident #1 was admitted on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A nursing note dated August 23, 2022 7:13 pm included that the wife asked to speak to the nurse and requested to send out the patient to the hospital. Patient stated, I want to go home. Wife stated, No, you are going to the hospital. three of your doctors are there. […]

  • No harm, potential for more than minimal, patternF660Sep 8, 2022

    Based on clinical record review, staff interviews and policy review, the facility failed to ensure services were in place for a safe discharge for 2 residents (#3 and #8). The deficient practice could result in unsafe discharge. Findings include: - Resident #3 was admitted to the facility on [DATE] and discharged to home on 8/7/2021. This resident had a discharge order for home health services for physical therapy (PT), occupational therapy (OT), medication management, and a home safety evaluation. […]

  • No harm, potential for more than minimal, isolatedF600Jun 5, 2026

    Based on clinical record review, staff interviews, and facility policy, the facility failed to protect the rights of two out of the four sampled residents (Resident #18 and Resident #21) to be free from Physical abuse by another resident (Resident #11 and Resident #51). The deficient practice could result in the other residents being abused. Findings Include: -Regarding Resident #18 and Resident #11: Resident #18 was admitted to the facility on [DATE], with diagnosis of T Acute and Subacute Infective Endocarditis, Schizoaffective disorder, anxiety disorder, chronic viral hepatitis C, and other psychoactive substance abuse. […]

  • No harm, potential for more than minimal, isolatedF609Sep 9, 2025

    Based on clinical record review, staff interviews, facility documentation, and policy review, the facility failed to report allegations of abuse for one resident (#1). The deficient practice could result in allegations of abuse not being reported, not investigated, and residents not being protected from further abuse.Resident #1 was admitted on [DATE] with diagnosis included fracture of left femur, difficulty in walking, anxiety disorder, depression, anemia, and cerebral infarction.The Admissions Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating that resident is cognitively intact.Nursing note dated August 15, 2025 at 09:30AM revealed the patient informed, thinks she was gang raped by night staff. […]

Read 24 findings in full →The most serious and the most recent: 24 of 93 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 5, 2026Complaint1 finding
  • Sep 9, 2025Complaint1 finding
  • Apr 18, 2025Standard4 findings
  • Feb 26, 2025Complaint3 findings
  • Dec 31, 2024Complaint1 finding
  • Nov 17, 2023Standard and complaint8 findings
  • Sep 22, 2022Standard5 findings
  • Sep 8, 2022Complaint3 findings
Show the 12 earlier surveys
  • Jun 18, 2022Complaint2 findings
  • Apr 23, 2021Standard4 findings
  • Feb 22, 2021Infection control2 findings
  • Nov 12, 2020Infection control3 findings
  • Mar 22, 2019Standard and complaint13 findings · 2 harm
  • Jan 18, 2018Standard and complaint7 findings · 1 harm
  • Nov 10, 2017Complaint1 finding
  • Dec 8, 2016Standard6 findings
  • Oct 2, 2014Standard and complaint5 findings
  • Jun 21, 2013—16 findings · 1 harm
  • Apr 11, 2012—1 finding
  • Mar 24, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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