Harold and Grace Upjohn Community Care Center
Kalamazoo, Michigan · CCN 235050
42 surveys since 2011, 22 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 221
- Surveys
- 42
- Harm or worse
- 22
- Immediate jeopardy
- 4
Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 84
- Ownership
- Non profit - Corporation
- Chain
- Independent
- County
- Kalamazoo
- Medicare-certified since
- 1967
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 4
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 96 facilities of 66–99 beds in Michigan.
Last survey on record
Apr 17, 2026
206 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.76 | 4.86 |
| Registered-nurse hours per resident day | 0.82 | — |
| Annual nurse turnover | 40.7% | 39.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $31,186 across 2 penalties
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J22.7% | K— | L— |
| Actual harm | G11.3% | H— | I— |
| No harm, potential for more than minimal | D5269.3% | E1216.0% | F68.0% |
| No harm, potential for minimal | A— | B— | C22.7% |
Most frequently cited here
In CMS’s current monthly file.
- F6894×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F6904×
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F8804×
Provide and implement an infection prevention and control program.
- F9214×
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- F5503×
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
In the surveyor’s words
From the most serious findings on record at Harold and Grace Upjohn Community Care Center, in the surveyor’s own words.
- Immediate jeopardy, patternF880Jun 1, 2022
There are two (2) Deficient Practice Statements (DPS) for this citation. DPS #1 Based on observation, interview, and record review, the facility failed to 1) fully implement the facility's Covid-19 Infection Control policy to prevent the spread of Covid-19, 2) ensure staff wore the appropriate recommended PPE (Personal Protective Equipment) according to their vaccination status, 3) ensure appropriate PPE was worn in an identified positive Covid-19 resident's room, 4) ensure staff wore PPE appropriately, and 5) follow Transmission-Based Isolation Precautions during an outbreak with a Community level at 22.16% for 8 of 10 residents (R102, R103, R104, R105, R107, R108, R109, and R110) reviewed for infection control, resulting in an immediate jeopardy, when the facility did not prevent the… […]
- Immediate jeopardy, isolatedF684Apr 17, 2024
This citation pertains to Intake # MI00143491. Based on observation, interview, and record review, the facility failed to immediately treat a hot liquid burn per professional standards of practice in 1 of 5 residents (Resident #103) reviewed for quality of care, resulting in an Immediate Jeopardy when on 2/22/24 Resident #103 spilled a cup of hot liquid on her lap. Facility staff did not immediately apply cool liquid to the site to stop the burn, resulting in additional skin breakdown, prolonged healing, infection requiring IV (intravenous) antibiotics, and ongoing pain. […]
- Immediate jeopardy, isolatedF689Nov 20, 2023
This citation pertains to Intake # MI00137543. Based on observation, interview, and record review, the facility failed to provide adequate supervision to prevent elopement and ensure a functional alarm system was in place in 1 of 5 residents (Resident #103) reviewed for wandering/elopement, resulting in an Immediate Jeopardy when on [DATE] at approximately 5:50 PM, Resident #103, who was cognitively impaired, exited the facility unbeknownst to facility staff and traveled on foot along a busy four lane road with a speed limit of 30 miles per hour to a store to purchase a beverage. Resident #103 was found by a staff member who was driving in to work between 6:00 PM-6:15 PM. The resident had an alarm bracelet in place, however, it was not functional. […]
- Immediate jeopardy, isolatedF689Aug 31, 2021
This citation pertains to intake MI 252 Based on observation, interview, and record review, the facility failed to provide adequate supervision to prevent an elopement and ensure safety in one (1) resident (R101) of five (5) residents reviewed for safety/supervision, resulting in an Immediate Jeopardy when on 7/30/2021 at approximately 7:00 PM, R101, exited the facility, unbeknownst to facility staff, and was seen in the on-campus apartment dining room at approximately 7:25 PM by campus security who was unaware R101 was a resident of the nursing home and did not intervene. At 7:45 PM campus security again saw R101 outside in the apartment parking in a wheelchair heading towards a side street that led to a main road. R101 was then returned to the facility by campus security. […]
- Actual harm, widespreadF888Jun 1, 2022
Based on observation, interview, and record review, the facility failed to: 1.) implement the facility policy for tracking and securely documenting the COVID-19 vaccination status for 9 of 179 staff members reviewed for COVID-19 vaccination status and 2.) implement additional precautions for personal protective equipment (PPE) use for COVID-19 vaccine exempt staff in accordance facility policy for COVID-19 , resulting in the potential to affect all 86 residents who resided in the facility. Findings include: At the time of survey from 5/24/22-6/1/22, a total of 7 resident had tested positive for COVID-19 whom did not require hospitalization at that time. […]
Read 41 findings in full →The most serious and the most recent: 41 of 221 on record.
Every survey on record
FindingsAt actual harm or above
- Apr 17, 2026Standard and complaint23 findings · 1 harm
- Sep 17, 2025Complaint3 findings
- Aug 5, 2025Complaint2 findings
- Mar 12, 2025Standard and complaint12 findings
- Dec 27, 2024Complaint1 finding
- May 23, 2024Standard11 findings
- Apr 17, 2024Complaint3 findings · 1 harm
- Nov 20, 2023Complaint6 findings · 1 harm
Show the 34 earlier surveys
- Apr 19, 2023Standard and complaint15 findings
- Aug 11, 2022Complaint4 findings · 1 harm
- Jun 1, 2022Complaint4 findings · 2 harm
- Jan 6, 2022Standard7 findings
- Aug 31, 2021Complaint2 findings · 1 harm
- May 6, 2021Complaint1 finding
- Feb 3, 2021Infection control1 finding
- Dec 10, 2020Infection control3 findings
- Apr 9, 2020Infection control1 finding
- Feb 13, 2020Complaint4 findings
- Dec 19, 2019Standard12 findings
- Jul 24, 2019Complaint2 findings · 1 harm
- Apr 4, 2019Complaint1 finding
- Dec 7, 2018Complaint1 finding
- Sep 28, 2018Standard6 findings
- Apr 5, 2018Complaint2 findings
- Mar 22, 2018Complaint1 finding · 1 harm
- Mar 2, 2018Complaint10 findings · 3 harm
- Aug 30, 2017Standard12 findings
- Jul 26, 2017Complaint2 findings
- Feb 22, 2017Complaint4 findings
- Sep 15, 2016Standard and complaint12 findings
- Aug 28, 2015Standard and complaint13 findings · 1 harm
- Apr 22, 2015Complaint2 findings · 2 harm
- Feb 6, 2015Complaint3 findings · 2 harm
- Aug 14, 2014Standard5 findings
- Oct 17, 2013—3 findings · 2 harm
- Oct 7, 2013—2 findings · 1 harm
- Jul 26, 2013—9 findings
- Jan 24, 2013—1 finding
- Oct 5, 2012—5 findings · 1 harm
- Nov 23, 2011—7 findings
- Mar 29, 2011—2 findings · 1 harm
- Feb 17, 2011—1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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