Harbor Village North Health and Rehabilitation Cen
New London, Connecticut · CCN 075196
35 surveys since 2010, 13 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 197
- Surveys
- 35
- Harm or worse
- 13
- Immediate jeopardy
- 3
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 128
- Ownership
- For profit - Limited Liability company
- Chain
- Independent
- County
- Southeastern Ct
- Medicare-certified since
- 1971
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 3
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 62 for-profit facilities with 128 or more beds in Connecticut.
Last survey on record
Apr 6, 2026
217 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.19 | 3.57 |
| Registered-nurse hours per resident day | 0.62 | — |
| Annual nurse turnover | 32.3% | 35.2% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $68,933 across 1 penalty
- Payment denials
- 1
- Abuse icon
- Flagged by CMS on Care Compare
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G12.0% | H12.0% | I— |
| No harm, potential for more than minimal | D2857.1% | E1122.4% | F24.1% |
| No harm, potential for minimal | A— | B510.2% | C12.0% |
Most frequently cited here
In CMS’s current monthly file.
- F6004×
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F6843×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F5802×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F6102×
Respond appropriately to all alleged violations.
- F6562×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
In the surveyor’s words
From the most serious findings on record at Harbor Village North Health and Rehabilitation Cen, in the surveyor’s own words.
- Actual harm, patternF686Mar 3, 2026
Based on observations, interviews, review of the clinical records, and facility policies, the facility failed to prevent, identify, assess, and treat pressure ulcers/injuries in accordance with resident's needs and facility policy for 2 of 3 sampled residents (Resident #3 and Resident #11). Specifically, the facility did not complete timely risk assessments or comprehensive skin assessments; failed to implement and ensure staff adherence to required offloading/turning interventions; did not measure and monitor wounds after onset; and did not follow physician orders (including heel offloading and catheter anchoring). […]
- Actual harm, isolatedF692Mar 3, 2026
Based on observation, interviews, record and policy reviews for 1 of 4 sampled residents (Resident #3) reviewed for nutrition, the facility failed to initiate timely interventions to prevent ongoing significant weight loss. The findings include: Resident #3's diagnoses included muscle weakness, diabetes, and dementia.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had a Brief Interview of Mental Status (BIMS) of 4 indicating severe cognitive impairment and required set up help for eating and supervision with personal hygiene and toileting. […]
- No harm, potential for more than minimal, widespreadF812Jul 9, 2024
Based on observations, review of facility policy, and interviews, the facility failed to ensure that the kitchen was kept in a clean and sanitary manner and failed to discard expired foods. The findings include: During a tour of the Dietary Department on [DATE] at 9:50 AM with the Food Service Manager the following was identified: One ceiling fan covered with a heavy coat of brownish dust-like matter blowing directly over washed silverware and mugs. The walls of the dish washing room area were covered with a coat of greyish dust-like matter. The sink area in the dish washing room was noted to have a foul odor with an accumulation of grime and dirt on the walls underneath the sink with the exposed pipes under the sink noted to have a thick black coating. […]
- No harm, potential for more than minimal, widespreadF880Jul 9, 2024
Based on observation, facility documentation review, facility policy review, and interviews, the facility failed to follow through a resolution after identifying an issue during environmental rounds and failed to maintain a clean laundry area. The findings include: Review of the monthly facility environmental rounds from January 2024 to June 2024 identified the facility noted issues of the cleanliness in the kitchen, further review of the documentation failed to identify how the lack of cleanliness was addressed. Interview with Infection Control Nurse (ICN) LPN #5 in the presence of RN# 5 (Regional Clinical Specialist) on 7/3/24 at 10:45 AM identified that the maintenance, housekeeping, and LPN #5 were responsible for conducting the monthly environmental rounds. […]
- No harm, potential for more than minimal, patternF600Mar 3, 2026
Based on interviews, record, and policy reviews for 2 of 3 sampled residents (Resident #15 and Resident #40) reviewed for abuse, the facility failed to ensure a resident was free from physical abuse. The findings include:1. Resident #15's diagnoses included vascular dementia with behaviors, schizophrenia and paranoid personality disorder.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #15 had a Brief Interview of Mental Status of 9 indicating moderate cognitive impairment and was independent for eating, transferring, and changing position. […]
Read 31 findings in full →The most serious and the most recent: 31 of 197 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 18, 2026Complaint1 finding
- Apr 6, 2026Complaint2 findings
- Mar 3, 2026Standard and complaint20 findings · 2 harm
- Sep 19, 2024Complaint2 findings
- Aug 12, 2024Complaint3 findings
- Jul 9, 2024Standard13 findings
- Jun 12, 2024Complaint1 finding
- Dec 13, 2023Complaint1 finding
Show the 27 earlier surveys
- Oct 27, 2023Complaint1 finding
- Jul 21, 2023Complaint2 findings
- Jan 31, 2022Complaint1 finding
- Dec 20, 2021Standard4 findings
- Jul 19, 2021Complaint1 finding
- Dec 14, 2020Infection control2 findings
- Jun 8, 2020Infection control1 finding · 1 harm
- May 19, 2020Infection control1 finding
- May 4, 2020Infection control1 finding
- Apr 11, 2020Infection control1 finding
- Nov 8, 2019Complaint1 finding
- Jul 17, 2019Standard and complaint12 findings
- Dec 19, 2018Complaint7 findings · 2 harm
- May 11, 2018Standard9 findings
- Nov 21, 2017Complaint4 findings · 2 harm
- May 25, 2017Standard and complaint9 findings · 1 harm
- Feb 7, 2017Complaint1 finding
- Aug 4, 2016Standard and complaint22 findings · 3 harm
- Dec 21, 2015Complaint8 findings
- Sep 25, 2015Standard and complaint17 findings
- Apr 8, 2015Complaint1 finding
- Nov 21, 2014Standard and complaint8 findings
- Feb 6, 2014Standard3 findings
- Feb 25, 2013—10 findings
- Jan 31, 2012—12 findings
- Jan 11, 2011—12 findings · 1 harm
- Oct 19, 2010—3 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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