Deficiency Index

Harbor Terrace Senior Living

Muskegon, Michigan · CCN 235736

2 surveys since 2026, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
9
Surveys
2
Harm or worse
0
Immediate jeopardy
0
The record, 2026–2026
’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file1/2

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
58
Ownership
For profit - Limited Liability company
Chain
TRILOGY HEALTH SERVICES
County
Muskegon
Medicare-certified since
2025

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=9, floor 20).

Last survey on record

Mar 11, 2026

243 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.593.86
Registered-nurse hours per resident day1.43—

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD457.1%E228.6%F114.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 7 of the 9 citations on record.

In the surveyor’s words

From the most serious findings on record at Harbor Terrace Senior Living, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Mar 11, 2026

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 29 out of 31 residents that receive food and beverages from the kitchen, resulting in the increased likelihood for cross-contamination and bacterial harborage.Findings include: During an initial kitchen tour on 3/09/26 at 9:10 AM, Certified Nurse's Aide (CNA) T revealed that the Dietary Manager was at a conference and the cook/Person in Charge was on a break. During the initial tour of the kitchen the following violations were observed: The flooring located throughout the kitchen was observed to have a build-up of debris, dust, dirt, and greasy food residue. […]

  • No harm, potential for more than minimal, patternF628Mar 11, 2026

    This citation pertains to intake 2732021. Based on interview and record review, the facility failed to follow discharge policies and procedures and provide a bed hold policy for one (R35), failed to notify the family in writing for one (R37) of four residents reviewed for transfers and discharges, and failed to notify the Ombudsman of all the other discharges in the facility for several months. Findings include:Resident (R37) Review of Face Sheet revealed Resident #37 admitted to the facility on [DATE] with pertinent diagnoses which included cerebral infarction, vascular dementia, major depressive disorder, anxiety disorder and encounter for palliative care. R37 originally entered the facility for a 5 day respite stay. […]

  • No harm, potential for more than minimal, patternF921Mar 11, 2026

    Based on observation and interview, the facility failed to maintain and repair the premises, resulting in an increased potential for contamination and a possible decrease in satisfaction of living for residents. Findings Include: On 03/10/2026 at 9:11AM observed the wall area at the dining room handsink had a crack running horizontally along the wall. The crack was about four feet long and five feet off the floor. On 03/10/2025 at 9:15AM, observed in a conference room across from the kitchen, the outside wall had a four footlong crack on the wall area close to the ceiling. During this observation, Facilities Management Support (FMS) Q, said the cracks are due to settling of the building, it is currently being monitored by an engineering team for further movement or increase in cracks. […]

  • No harm, potential for more than minimal, isolatedF550Aug 26, 2026

    This citation pertains to intakes: 3044890 & 3094406Based on interview, and record review, the facility failed to ensure call lights were answered & resident needs were met in a timely manner for 3 residents (R6, R5, & R1) out of 4 residents reviewed for dignity.Findings include:Resident #6 (R6)Review of a Resident Face Sheet reflected R6 admitted to the facility on [DATE] with diagnoses that included muscle weakness, difficulty walking, anxiety, and panic disorder.Review of a Care Plan last reviewed/revised 7/17/2026 reflects Resident experiences episodes of incontinence r/t (related to) weakness, impaired mobility. The goal of the care plan was that R6 would be free of adverse effects of incontinence. […]

  • No harm, potential for more than minimal, isolatedF578Aug 26, 2026

    Based on interview and record review, the facility failed to ensure follow-up on one resident (R3) out of 7 reviewed after the resident was deemed incompetent and failed to provided resident with a guardian/Medical Durable Power of Attorney. Findings include: Resident #3 (R3)Review of a Resident Face Sheet reflected R3 admitted to the facility on [DATE] and currently readmitted on [DATE] with diagnoses that included Acute on chronic diastolic (congestive) heart failure, Type 2 diabetes mellitus with diabetic chronic kidney disease stage 4 (severe), Sepsis, Dementia, Cognitive communication deficit and Multiple Sclerosis. […]

Read all 9 findings in full →

Every survey on record

FindingsAt actual harm or above

  • Aug 26, 2026Complaint2 findings
  • Mar 11, 2026Standard and complaint7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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