Deficiency Index

Hale Makua - Kahului

Kahului, Hawaii · CCN 125007

23 surveys since 2010. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
158
Surveys
23
Harm or worse
13
Immediate jeopardy
3
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file16/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
252
Ownership
Non profit - Other
Chain
Independent
County
Maui
Medicare-certified since
1967

CMS ratings

Overall
3
Health inspection
2
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 43 facilities in Hawaii.

Last survey on record

Jan 9, 2026

304 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.874.75
Registered-nurse hours per resident day1.47—
Annual nurse turnover32.2%24.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$170,249 across 3 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L11.7%
Actual harmG58.5%H—I—
No harm, potential for more than minimalD4372.9%E1016.9%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 59 of the 158 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6575×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6845×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6564×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at Hale Makua - Kahului, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF812Oct 19, 2023

    Based on observations, interview, and record review (RR), the facility failed to follow the proper washing and sanitizing practices for the dishes and silverware to prevent the outbreak of foodborne illnesses as evidenced by wash and final rinse temperatures of the water in the High Temperature Dishwasher (using heat sanitization) that were well below the temperatures recommended for safety by the U.S. Department of Health and Human Services, Public Health Services, Food and Drug Administration Food Code (https://www.fda.gov/media/110822/download), in addition to not monitoring that the proper temperatures were being maintained as evidenced by no retrievable documentation of temperatures since [DATE]. […]

  • Immediate jeopardy, isolatedF607Jan 26, 2022

    Based on observation, interview, and record review, after receiving report of an alleged abuse of Resident (R)1 by a certified nurse aide on 01/07/22 at approximately 05:30 AM, the facility failed to immediately and fully implement their Comprehensive Abuse Policy and Prevention Program in response. Specifically, the facility failed to ensure appropriate protective measures for R1, failed to conduct a thorough investigation, and failed to report the abuse allegation to the state agency (SA) and adult protective services (APS) in a timely manner. As a result of this deficient practice, resident safety was compromised, and an immediate jeopardy (IJ) was identified. […]

  • Actual harm, isolatedF600Oct 18, 2024

    Based on interviews and record review, failed to ensure one resident's right to be free from abuse. R106 hit R141 in her legs with his wheelchair, then left laughing. R141 sustained a 10 cm x 10 cm blue/purple discoloration on the left medial knee and 0.5cm x 0.5 cm light red mark on the left leg just below knee and reported to staff that she was going to her room because she was feeling unsafe because R106 hit her. As a result of this deficient practice, residents in the presence of R106 have the potential for abuse and more than minimal harm. Findings include: Review of the Facility Reported Incident (FRI) #11157, documented on 08/21/24 at 01:15 PM, R141 reported R106 hit her with his wheelchair, reversed the wheelchair then propelled away from the resident laughing. […]

  • Actual harm, isolatedF697Oct 18, 2024

    Based on observations, interview, Electronic Health Record (EHR) review and policy review the facility failed to assess pain prior to and manage one Resident (R) of the sampled, R252's pain during a dressing change for his stage 4 pressure ulcer (PU) on his right buttock. The deficient practice prevented R252 from attaining and maintaining his highest level of wellbeing. Findings Include: On 10/17/24 at 01:40 PM spoke with Registered Nurse (RN) 26 and inquired if she had done the dressing change for R99. She confirmed she had already done the dressing change to R99's feet/legs. Inquired if she was going to do a dressing change soon and RN26 stated she was going to do a dressing change for R252. On 10/17/24 at 01:50 PM observed dressing change for R252's stage 4 PU to his right buttock. […]

  • Actual harm, isolatedF689Aug 12, 2024

    Based on interviews, document and record review, the facility failed to provide the appropriate supervision and put interventions in place to prevent one Resident (R)1 with moderate cognitive impairment from elopement, resulting in harm. Although R1 exhibited exit seeking behavior on [DATE], he was able to leave the premises in his truck on [DATE]. R1 got lost and was returned to the facility approximately five and a half hours later by the local police department. As a result of the elopement, R1 suffered psychological and physical harm. R1 was afraid when police found him. When returned to the facility, he was cold, and both feet were swollen. […]

Read 31 findings in full →The most serious and the most recent: 31 of 158 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 9, 2026Standard and complaint10 findings
  • Apr 11, 2025Complaint1 finding
  • Jan 14, 2025Complaint4 findings
  • Oct 18, 2024Standard and complaint14 findings · 2 harm
  • Aug 12, 2024Complaint5 findings · 1 harm
  • Apr 12, 2024Complaint1 finding
  • Oct 19, 2023Standard and complaint26 findings · 3 harm
  • Apr 13, 2023Complaint4 findings
Show the 15 earlier surveys
  • Feb 22, 2023Complaint2 findings · 1 harm
  • Feb 8, 2023Complaint1 finding
  • Dec 9, 2022Complaint3 findings
  • Sep 22, 2022Complaint4 findings · 2 harm
  • Jul 22, 2022Standard and complaint7 findings
  • Jan 26, 2022Complaint6 findings · 2 harm
  • Mar 25, 2021Complaint5 findings · 1 harm
  • Nov 26, 2019Standard13 findings
  • Nov 30, 2018Standard8 findings
  • Oct 26, 2017Standard7 findings
  • Oct 14, 2016Standard11 findings · 1 harm
  • Aug 28, 2015Standard6 findings
  • Jun 20, 2014Standard7 findings
  • Mar 23, 2012—6 findings
  • Feb 5, 2010—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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