Gramercy Court

In the surveyor’s words

From the most serious findings on record at Gramercy Court, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Dec 5, 2025

  Based on observation, interview, and record review, the facility failed to ensure food storage and preparation, in accordance with professional standards for food service safety, was provided to residents in a census of 101, when: 1. Floors, rolling racks, equipment, pots/pans, grill/stove panel, refrigerator doors, water pitcher preparation area, garbage cans, can opener, and towels were found unclean and unsanitary; 2. Food, and staff's personal food and drink, items were found in refrigerators and in the dry storage room, opened, not labeled, not securely covered, dented, and expired; and 3. Kitchen staff did not know how to explain or demonstrate the proper procedures for testing sanitizing solutions, and expired test strips were being used. […]

• No harm, potential for more than minimal, widespreadF801Jan 14, 2022

  Based on observation, interview and record review, the facility failed to ensure the Dietary Supervisor's license was current for a census of 100. This failure resulted in improper training of staff in food preparation and unmaintained kitchen equipment. Findings: During an observation of a walk-in refrigerator with the Dietary Supervisor (DS) and Registered Dietician (RD) on [DATE] at 8:35 a.m., the following items were found open and undated: a half container of coleslaw; one packet of mozzarella cheese; one open carton of half and half milk; an opened bottle of salad dressing; one open bottle of mayonnaise; two bottles of peeled garlic; one bottle of relish; and one bottle of Caesar dressing. In a concurrent interview, the DS and RD acknowledged all the opened products were observed. […]

• No harm, potential for more than minimal, widespreadF812Jan 14, 2022

  Based on observation, interview and record review, the facility failed to ensure food was safely stored and prepared when: 1. Opened and unlabeled food was stored in the refrigerator and dry goods storage; 2. Expired food was stored in the refrigerator; 3. Ready-to-use kitchen appliances were soiled; 4. Staff continued to use damaged kitchen equipment; 5. Wet pans were stacked and placed in the ready-to-use area; 6. A thick black substance was found throughout multiple kitchen surfaces; 7. Staff was unable to properly demonstrate the manual dishwashing process; and 8. Staff did not wear a beard cover. These failures decreased the facility's potential to prepare, store, and provide food under sanitary conditions for a census of 100 residents. Findings: 1. […]

• No harm, potential for more than minimal, widespreadF908Jan 14, 2022

  Based on observation, interview and record review, the facility failed to ensure electrical equipment was maintained and in operational condition when: 1. The refrigerator and freezer door gaskets were torn; 2. The walk-in freezer was overcrowded; 3. The freezer door would not close shut; and 4. Resident refrigerators were not maintained at the proper temperature. These failures decreased the potential for the facility to provide safe food storage and handling practices among 100 residents. Findings: 1. During an observation on 1/10/22 at 8:38 a.m., several cracks and a reddish, dark brown substance was found on the refrigerator and freezer gaskets. In a concurrent interview, the DS stated, As for my knowledge they were never replaced or cleaned. 2. […]

• No harm, potential for more than minimal, patternF600Aug 24, 2026

  Based on observation, interview, and record review, the facility failed to ensure three of four sampled residents (Resident 1, Resident 3, and Resident 4) were free from abuse, when:Resident 2 hit Resident 1 on the back of Resident 1's neck with his handResident 4 hit Resident 3 and Resident 3 hit Resident 4 backThese failures resulted in Residents 1, 3, and 4 not being free from abuse and had the potential for Resident 1 to be seriously harmed and to negatively impact Resident's 1, 3 and 4's highest practicable physical, mental, and psychosocial well-being.1. […]