Deficiency Index

Graham Healthcare and Rehabilitation Center

Robbinsville, North Carolina · CCN 345355

14 surveys since 2010. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
39
Surveys
14
Harm or worse
2
Immediate jeopardy
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file9/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
80
Ownership
For profit - Corporation
Chain
PRINCIPLE LONG TERM CARE
County
Graham · rural
Medicare-certified since
1991

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=18, floor 20).

Last survey on record

May 28, 2026

165 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.673.42
Registered-nurse hours per resident day0.61—
Annual nurse turnover70.0%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$13,870 across 1 penalty
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG16.3%H—I—
No harm, potential for more than minimalD1168.8%E425.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 16 of the 39 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6442×

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5821×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Graham Healthcare and Rehabilitation Center, in the surveyor’s own words.

  • Actual harm, isolatedF600May 28, 2026

    Based on record review and staff, Visitor, Police Sergeant, and Nurse Practitioner interviews, the facility failed to protect a cognitively impaired resident's right to be free from staff to resident physical and verbal abuse when Agency Nurse #1 yelled at Resident #1 loudly in a common area of the facility utilizing language that was vulgar and demeaning in a volume that was loud enough for a visitor in a nearby room to hear. Agency Nurse #1 also pushed Resident #1 down into her wheelchair when she attempted to stand up, shook the wheelchair violently, propelled the resident down the hall in her wheelchair in an aggressive manner, and hit Resident #1 in the back with a closed fist multiple times. Resident #1 was crying following the incident and stated to staff that she was afraid. […]

  • No harm, potential for more than minimal, patternF757Mar 5, 2026

    Based on record review and interviews with staff and the physician, the facility failed to monitor and document a resident's pulse and blood pressure for a resident who had physician ordered hold parameters for digoxin (a cardiac glycoside used to strengthen heart contractions) and losartan (antihypertensive medication) for 1 of 5 residents reviewed for unnecessary medications (Resident #52).Findings included: Resident #52 was admitted to the facility on [DATE] with diagnoses including paroxysmal atrial fibrillation, congestive heart failure, and hypertension. a. The physician's orders dated 10/16/25 revealed Resident #52 had an order for digoxin 125 micrograms (mcg) by mouth in the evening with a hold parameter if the pulse was below 60. […]

  • No harm, potential for more than minimal, patternF644Dec 19, 2024

    Based on record reviews and staff interviews, the facility failed to submit a request for an evaluation of updated Pre-Admission Screening and Resident Review (PASARR) determination for 1 of 3 residents reviewed (Resident #11). The findings included: Resident #11 was originally admitted to the facility on [DATE] with fibromyalgia, osteoarthritis, and Post Traumatic Stress Disorder (PTSD). On 04/10/2024, resident was diagnosed with Major Depressive Disorder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #11 had moderate cognitive impairment. The MDS further revealed diagnoses on 04/10/2024 of major depressive disorder. Behaviors during the look back period included feeling down, depressed or sleepy. […]

  • No harm, potential for more than minimal, patternF761Dec 19, 2024

    Based on observations and staff and Consultant Pharmacist interviews, the facility failed to discard expired medications from 2 of 2 medication rooms (North and South medication rooms), and 1 of 2 medication carts (South medication cart). The facility also failed to date an eye drop after opening in 1 of 2 medication carts (South medication cart). The findings included: 1.a. An observation of the North medication room refrigerator on 12/18/24 at 11:08 AM with Nurse #1 revealed five full bags of Normal Saline 250 milliliters labeled as containing Gentamicin Injection with Resident #4's name. Each bag had a sticker that indicated do not use after with the following dates: 12/9/24, 12/11/24, 12/13/24, 12/15/24, and 12/17/24. […]

  • No harm, potential for more than minimal, patternF880Dec 19, 2024

    Based on record reviews, observations, and staff interviews, the facility failed to implement their infection control policy when 3 staff members (Nurse Aides #1, #2, and #3) failed to sanitize their hands in between resident contacts and contact with surfaces in the dining room during meal service. In addition, Nurse #1 failed to don Personal Protective Equipment (PPE) including a gown when providing urinary catheter care and failed to perform hand hygiene before applying gloves and after removing gloves during catheter care for Resident #4. […]

Read 20 findings in full →The most serious and the most recent: 20 of 39 on record.

Every survey on record

FindingsAt actual harm or above

  • May 28, 2026Complaint2 findings · 1 harm
  • Mar 5, 2026Standard4 findings
  • Dec 19, 2024Standard4 findings
  • Jul 18, 2024Complaint1 finding
  • Jul 20, 2023Standard and complaint5 findings
  • Dec 2, 2021Standard2 findings
  • Sep 30, 2020Complaint1 finding
  • Oct 19, 2018Standard2 findings · 1 harm
Show the 6 earlier surveys
  • Aug 10, 2017Standard6 findings
  • May 14, 2015Standard2 findings
  • Jan 30, 2014Standard5 findings
  • Nov 29, 2012—1 finding
  • Dec 15, 2011—1 finding
  • Oct 21, 2010—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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