Deficiency Index

Graceland Rehabilitation and Nursing Care Center

Memphis, Tennessee · CCN 445331

20 surveys since 2011, 102 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
262
Surveys
20
Harm or worse
102
Immediate jeopardy
95
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy95

Findings at the most serious level CMS records.

Beyond CMS’s monthly file16/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
240
Ownership
For profit - Limited Liability company
Chain
Independent
County
Shelby
Medicare-certified since
1994

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
1

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 77 for-profit facilities with 128 or more beds in Tennessee.

Last survey on record

May 13, 2025

545 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.473.56
Registered-nurse hours per resident day0.33—
Annual nurse turnover51.6%48.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$342,603 across 2 penalties
Payment denials
1
Special focus
SFF Candidate

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ39.1%K515.2%L—
Actual harmG26.1%H—I—
No harm, potential for more than minimalD1854.5%E412.1%F13.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 33 of the 262 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Graceland Rehabilitation and Nursing Care Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF725May 1, 2024

    Based on policy review, daily staffing records, medical record review, observation, and interview, the facility failed to ensure a sufficient number of licensed staff was available to provide care and services to all residents based on physician orders when there was no nurse to provide readmission assessments and services for 1 of 3 sampled residents (Resident #1) readmitted to the Crown Ventilation Unit on 4/4/2024 and failed to administer significant and other medications for 20 of 21 (Resident #1, #2, #3, #5, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #20, #22, #23, and #24 ) sampled residents reviewed on the Crown Unit. […]

  • Immediate jeopardy, patternF760May 1, 2024

    Based on policy review, medical record review, and interview, the facility failed to ensure residents were free from significant medication errors for 25 of 26 sample residents (Resident #1, #2, #3, #5, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #20, #22, #23, #24, #35, #36, #38, #40, and #41) reviewed for medication administration. The facility's failure resulted in Immediate Jeopardy (IJ) when the residents' medications were not administered as prescribed for December 2023, January 2024, February 2024, March 2024, and April 2024, and had the likelihood to cause serious adverse outcomes. […]

  • Immediate jeopardy, patternF835May 1, 2024

    Based on job description review, record review, medical record review, and interview, the facility Administration failed to administer the facility in a manner that provided oversight of the care being provided to residents, and ensure staff were sufficient in numbers and competent in their duties to provide care and services per physician orders and to meet the individualized needs of all residents. The facility Administration failed to have a system in place to ensure sufficient licensed nursing staff were available and with the knowledge and skills necessary to ensure residents were free from significant medication errors when medications were not administered as ordered by the physician for 25 of 26 sample residents (Resident #1, #2, #3, #5, #7, #8, #9, #10, #11, #12, #13, #14, #15,… […]

  • Immediate jeopardy, patternF867May 1, 2024

    Based on job description review, facility document review, medical record review, and interview, the Quality Assurance Performance Improvement (QAPI /QA) committee failed to ensure a QAPI program that identified, implemented actions, and monitored serious issues affecting facility staffing, quality of care, prescribed care and services, and residents' rights for 20 of 21 (Resident #1, #2, #3, #5, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #20, #22, #23 and #24 ) sampled residents reviewed for prescribed medications, treatments, care and services during [DATE], February 2024, [DATE] and [DATE]. […]

  • Immediate jeopardy, patternF880May 1, 2024

    Based on policy review, user instruction manual review, job description review, medical record review, observation, and interview, the facility failed to ensure staff practices to prevent the potential spread of infection were maintained when multi-use blood glucometers were not cleaned and disinfected after/between resident testing to prevent cross-contamination of bloodborne pathogens for 5 of 9 sampled residents (Resident #9, #10, #11, #12, and #13) reviewed for blood glucose monitoring, when 1 of 3 nurses (Licensed Practical Nurse (LPN) A) failed to use appropriate Personal Protective Equipment (PPE) when providing care to Residents #9, #10, #11, #12, #17, and #18, and when staff failed to ensure reusable equipment was cleaned and disinfected when 2 of 2 staff members (Certified… […]

Read 114 findings in full →The most serious and the most recent: 114 of 262 on record.

Every survey on record

FindingsAt actual harm or above

  • May 13, 2025Standard10 findings · 1 harm
  • Jan 29, 2025Complaint3 findings
  • May 1, 2024Complaint23 findings · 12 harm
  • Dec 2, 2022Complaint10 findings · 10 harm
  • Aug 30, 2021Complaint9 findings · 7 harm
  • Feb 10, 2020Complaint7 findings · 7 harm
  • Oct 31, 2019Complaint2 findings · 2 harm
  • Jul 11, 2019Standard4 findings
Show the 12 earlier surveys
  • Aug 9, 2018Standard6 findings
  • Aug 2, 2017Standard8 findings
  • Jul 1, 2016Complaint2 findings
  • May 11, 2016Standard11 findings
  • Apr 23, 2015Standard3 findings
  • Oct 29, 2014Standard4 findings
  • May 5, 2014Standard and complaint86 findings · 46 harm
  • Mar 28, 2014Complaint29 findings · 17 harm
  • Aug 22, 2013—3 findings
  • Feb 4, 2013—25 findings
  • Mar 27, 2012—1 finding
  • Nov 1, 2011—16 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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