Orchardview Post-Acute and Rehabilitation Center
Kingsport, Tennessee · CCN 445174
32 surveys since 2010, 46 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 160
- Surveys
- 32
- Harm or worse
- 46
- Immediate jeopardy
- 27
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 180
- Ownership
- For profit - Limited Liability company
- Chain
- PLAINVIEW HEALTHCARE PARTNERS
- County
- Sullivan
- Medicare-certified since
- 1985
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 2
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 77 for-profit facilities with 128 or more beds in Tennessee.
Last survey on record
Jun 10, 2026
152 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.39 | 3.56 |
| Registered-nurse hours per resident day | 0.52 | — |
| Annual nurse turnover | 70.8% | 48.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $94,905 across 3 penalties
- Payment denials
- 2
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G418.2% | H— | I— |
| No harm, potential for more than minimal | D1672.7% | E14.5% | F14.5% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6003×
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F8422×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F8802×
Provide and implement an infection prevention and control program.
- F5801×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F5821×
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
In the surveyor’s words
From the most serious findings on record at Orchardview Post-Acute and Rehabilitation Center, in the surveyor’s own words.
- Immediate jeopardy, patternF578Mar 16, 2021
Based on facility policy review, medical record review, review of hospital records, review of Emergency Medical Services (EMS) documentation, interview, and review of hospice documentation, the facility failed to establish mechanisms for documenting and communicating the resident's wishes for end of life care to staff responsible for the resident's care and failed to honor those wishes for 3 of 23 residents (Resident #3, Resident #1, Resident #2) reviewed. The facility's failure to honor the residents' and/or representative(s) wishes to refuse resuscitative measures and life sustaining treatment for [REDACTED].#1, and #2 placed the residents in Immediate Jeopardy (IJ) (A situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely… […]
- Immediate jeopardy, patternF657Mar 16, 2021
Based on review of facility policy, medical record review, review of Center's for Medicare and Medicaid Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual, EMS (Emergency Medical Service) documentation review, Hospital documentation review, observation, and interview, the facility failed to revise a comprehensive care plan to include code status, Advance Directive, and/or Physician's Order for Scope of Treatment (POST) form for 3 residents (Resident #3, Resident #1, and Resident #2) of 20 residents reviewed for care plans. […]
- Immediate jeopardy, patternF678Mar 16, 2021
Based on review of facility policy, medical record review, review of hospital records, review of Emergency Medical Services (EMS) records, interview, and review of hospice documentation, the facility failed to ensure a process was in place to ensure residents end of life wishes were honored for 4 residents (Resident #3, Resident #1, Resident #2 and Resident #4) of 23 residents reviewed for code status. The facility failed to make readily available a physician's orders [REDACTED].#1, failed to obtain an updated physician's orders [REDACTED].#3 and #2, and failed to make readily available a physician's orders [REDACTED].#4. […]
- Immediate jeopardy, patternF835Mar 16, 2021
Based on medical record review, review of hospice documentation, review of facility documentation, review of the Quality Assurance Performance Improvement (QAPI) committee monthly meetings and sign in sheets, and interview, the facility's Administrator failed to take effective systemic action after being made aware of a widespread problem related to resident's code status in the EHR (Electric Health Record) not corresponding to the resident's code status on the paper POST (Physician Orders for Scope of Treatment) form. This failure resulted in 3 residents' (Resident #3, Resident #1, and Resident #2) end of life wishes not being honored and 1 resident's (Resident #4) end of life wishes not being readily available in the medical record. […]
- Immediate jeopardy, patternF867Mar 16, 2021
Based on review of facility policy, medical record review, review of facility documentation, review of the Quality Assurance Performance Improvement (QAPI) meeting documentation, and interview, the facility's QAPI committee failed to take effective action aimed at performance improvement, measure the success of the intervention, and track performance to ensure improvements were realized and sustained after identifying a problem with POST forms. The QAPI committee failed to take effective corrective action which resulted in the facility failing to honor end of life decisions for 3 residents (Resident #3, Resident #2, and Resident #1), and the facility failing to have end of life decisions available in the medical record for 1 resident (Resident #4) of 23 residents reviewed, and had the… […]
Read 57 findings in full →The most serious and the most recent: 57 of 160 on record.
Every survey on record
FindingsAt actual harm or above
- Jun 10, 2026Standard3 findings
- Jan 8, 2025Standard and complaint7 findings · 1 harm
- Jul 18, 2024Complaint1 finding · 1 harm
- May 10, 2024Complaint6 findings · 3 harm
- Feb 9, 2023Complaint5 findings · 4 harm
- Jun 1, 2022Complaint4 findings · 3 harm
- Apr 21, 2022Infection control1 finding
- Feb 17, 2022Complaint1 finding
Show the 24 earlier surveys
- Oct 26, 2021Standard6 findings
- Mar 16, 2021Infection control9 findings · 8 harm
- Feb 17, 2021Infection control3 findings
- Jan 27, 2021Complaint1 finding
- Oct 21, 2020Complaint1 finding
- Jun 19, 2019Standard2 findings
- Jan 30, 2019Standard7 findings · 3 harm
- Aug 8, 2018Standard3 findings
- Mar 21, 2018Standard and complaint12 findings · 7 harm
- Jan 24, 2018Complaint1 finding
- Oct 4, 2017Complaint1 finding
- Dec 7, 2016Standard and complaint23 findings · 15 harm
- Nov 10, 2015Standard5 findings
- Oct 20, 2015Complaint1 finding
- Jan 27, 2015Complaint2 findings
- Sep 10, 2014Standard4 findings
- Jul 17, 2014Complaint3 findings
- Apr 2, 2014Complaint11 findings
- Aug 7, 2013—12 findings
- May 22, 2013—1 finding
- Oct 16, 2012—2 findings
- Aug 30, 2012—4 findings
- Nov 9, 2011—13 findings · 1 harm
- Sep 1, 2010—5 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Life Care Center of Bruceton-Hollow RockBruceton6 harm findings
- Magnolia Healthcare and Rehabilitation CenterColumbia7 harm findings
- Lyonsview Health and Rehabilitation CenterKnoxville8 harm findings
- Majestic Gardens at Memphis Rehab & SNCMemphis16 harm findings
- Midtown Center for Health and RehabilitationMemphis20 harm findings
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