Glasgow Hills of Journey
Glasgow, West Virginia · CCN 515118
28 surveys since 2009. The first finding at harm level was recorded in 2015.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 212
- Surveys
- 28
- Harm or worse
- 10
- Immediate jeopardy
- 2
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 112
- Ownership
- For profit - Corporation
- Chain
- JOURNEY HEALTHCARE
- County
- Kanawha
- Medicare-certified since
- 1992
CMS ratings
- Overall
- 2
- Health inspection
- 1
- Staffing
- 1
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 32 for-profit facilities of 100–127 beds in West Virginia.
Last survey on record
May 12, 2026
181 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.16 | 3.27 |
| Registered-nurse hours per resident day | 0.68 | — |
| Annual nurse turnover | 69.1% | 44.5% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $72,444 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K11.1% | L— |
| Actual harm | G44.3% | H— | I— |
| No harm, potential for more than minimal | D4648.9% | E4042.6% | F33.2% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8426×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F5845×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F6565×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6845×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F8124×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
In the surveyor’s words
From the most serious findings on record at Glasgow Hills of Journey, in the surveyor’s own words.
- Immediate jeopardy, patternF689Dec 12, 2023
Based on observation and staff interview the facility failed to ensure the residents environment over which it had control was free from accident hazards. There was an unlocked medication room that contained medicaitons on the dementia care unit. This was a random opportunity for discovery. The deficient practice put all 23 residents currently residing on the dementia care unit at risk for serious injury, serious harm, serious impairment, or death. Resident identifiers: #56, #88, #59, #67 #33, #87, #43, #37, #13, #66, #68, #14, #86, #70, #8, #81, #54, #78, #19, #48, #1, #52, and #6. […]
- Actual harm, isolatedF600Dec 12, 2023
Based on record review, staff interview, and resident interview the facility failed to protect Resident #34 from sexual abuse resulting in actual psychosocial harm. The facility failed to ensure Resident #34 was safe and not exposed to continued sexual abuse from Resident #10. This was a random opportunity of discovery. Resident identifier: #34, #10. Facility Census: 91. Findings included: a) Resident #34 A review of the facility reportables on 12/04/23 at 10:30 AM revealed the following Adult Protective Services (APS) Mandatory Reporting Form dated 11/23/23. […]
- Actual harm, isolatedF697Nov 16, 2022
Based on record review, resident interview, and staff interview, the facility failed to treat pain to the extent possible in accordance with professional standards of practice. This caused harm to the resident by causing uncontrolled pain and an emergency room visit for this uncontrolled pain. This was true for one (1) of two (2) residents reviewed for the care area of pain. Resident identifier: #22. Facility census: 90. Findings included: a) Resident #22 During an initial interview on 11/14/22 at 3:33 PM, Resident #22 reported pain from a fractured pelvis. She stated she received Tramadol for pain, which lessened but did not totally eliminate her pain. Review of Resident #22's medical records showed the resident was admitted [DATE] at 7:15 PM. […]
- Actual harm, isolatedF740Nov 16, 2022
Based on resident interview, resident observation, record review and staff interview the facility failed to provide the necessary behavioral health care and services to assist the resident in attaining or maintaining the highest practicable physical, mental, and psychosocial well-being for Resident #85 following the death of his son. Observations of the resident found him to be very tearful and suffering from mental anguish. The facility had provided no grief counseling or any mental health services to help Resident #85 deal with the passing of his his son. This failure resulted in actual psychosocial harm for Resident #85 who was suffering grief on his own without any assistance from facility staff to help lessen the effects of his grief. […]
- Actual harm, isolatedF791Nov 16, 2022
Based on observation, resident interview, staff interview and record review, the facility failed to ensure Resident #54 received the necessary dental services to ensure he was pain free and able to attain his highest practicable physical well-being. Resident #54 was to have teeth extracted the facility has failed to make the arrangements for Resident #54 to have his teeth extracted. This failure has resulted in actual harm for Resident #54 because he has continued pain from the teeth which are in poor condition. This was true for one (1) of two (2) residents reviewed for the care area of dental status. Resident identifier: #54. Facility census: 90. Findings included: a) Resident #54 On 11/14/22 at 3:00 PM an observation and Interview, found Resident #54 had missing teeth. […]
Read 30 findings in full →The most serious and the most recent: 30 of 212 on record.
Every survey on record
FindingsAt actual harm or above
- May 12, 2026Complaint3 findings
- Jun 30, 2025Standard13 findings
- May 22, 2025Complaint9 findings
- Apr 29, 2024Complaint11 findings
- Feb 15, 2024Complaint2 findings
- Dec 12, 2023Standard and complaint26 findings · 2 harm
- Sep 19, 2023Complaint7 findings
- Nov 16, 2022Standard23 findings · 3 harm
Show the 20 earlier surveys
- Mar 9, 2022Complaint8 findings
- Jan 12, 2022Complaint3 findings · 2 harm
- Nov 17, 2021Infection control1 finding
- Aug 4, 2021Standard7 findings
- Nov 30, 2020Complaint1 finding
- Feb 14, 2019Standard15 findings · 1 harm
- Mar 1, 2018Standard10 findings
- Feb 14, 2017Standard13 findings · 1 harm
- Aug 24, 2016Complaint6 findings
- Nov 13, 2015Standard11 findings · 1 harm
- Oct 29, 2015Complaint1 finding
- Dec 4, 2014Complaint1 finding
- Sep 12, 2014Standard10 findings
- May 23, 2013—6 findings
- Dec 12, 2012—3 findings
- Jul 25, 2012—2 findings
- Nov 16, 2011—10 findings
- Jul 13, 2011—4 findings
- Nov 17, 2010—1 finding
- Sep 11, 2009—5 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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