Gateway Care and Retirement
Portland, Oregon · CCN 385268
28 surveys since 2011, 7 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 103
- Surveys
- 28
- Harm or worse
- 7
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 59
- Ownership
- For profit - Limited Liability company
- Chain
- SAPPHIRE HEALTH SERVICES
- County
- Multnomah
- Medicare-certified since
- 2003
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 3
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 32 for-profit facilities with fewer than 66 beds in Oregon.
Last survey on record
Jul 15, 2025
482 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.75 | 5.00 |
| Registered-nurse hours per resident day | 0.55 | — |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2058.8% | E926.5% | F411.8% |
| No harm, potential for minimal | A— | B— | C12.9% |
Most frequently cited here
In CMS’s current monthly file.
- F6893×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F6772×
Provide care and assistance to perform activities of daily living for any resident who is unable.
- F7592×
Ensure medication error rates are not 5 percent or greater.
- F7612×
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
In the surveyor’s words
From the most serious findings on record at Gateway Care and Retirement, in the surveyor’s own words.
- Immediate jeopardy, isolatedF689May 25, 2022
Based on observation, interview, and record review it was determined the facility failed to ensure a supervised resident smoker did not have continued access to smoking materials for 1 of 8 sampled residents (#1). This failure to ensure Resident 1 was supervised while smoking and intoxicated resulted in Resident 1 sustaining second degree [CONDITION(S)] to her/his face, which was determined to be an immediate jeopardy situation in the area of CFR 483.25 Quality of Care. Findings include: Resident 1 was admitted to the facility 10/23/20 with diagnoses including [CONDITION(S)] (a neurological disorder that affects movement and muscle tone), [CONDITION(S)] and bilateral above the knee amputations. […]
- No harm, potential for more than minimal, widespreadF812Jul 15, 2025
Based on observation, interview and record review it was determined the facility failed to properly store food and failed to maintain sanitary conditions in 1 of 1 kitchen. This placed residents at risk for foodborne illness and contaminated food. Findings include:The facility's Preventing Foodborne Illness - Employee Hygiene and Sanitary Practices Policy dated 10/2017 indicated Employees must wash their hands: a. After personal body functions (i.e., toileting, blowing/wiping nose, coughing, sneezing, etc.); b. After using tobacco, eating or drinking; c. Whenever entering or re-entering the kitchen; d. Before coming in contact with any food surfaces; e. After handling soiled equipment or utensils; f. […]
- No harm, potential for more than minimal, widespreadF880Dec 4, 2023
Based on observation, interview and record review it was determined the facility failed to adhere to transmission based precautions for 1 of 1 sampled residents (#107) reviewed for transmission based precautions and failed to process and transport laundry to prevent potential cross contamination for 1 of 1 laundry room reviewed for infection control. This placed residents at risk for infection. Findings include: 1. Resident 107 was admitted to the facility in 11/2023 with diagnosis including leg fracture. On 12/1/23 at 8:28 AM signage posted outside Resident 107's room indicated the resident was on transmission based precautions and staff were to don a mask, gloves, face shield and a gown when providing care. […]
- No harm, potential for more than minimal, widespreadF943Sep 13, 2022
Based on interview and record review it was determined the facility failed to ensure staff received annual training on abuse, neglect, exploitation of resident property and dementia management for 9 of 10 randomly selected staff (#s 17, 18, 20, 21, 22, 23, 26, 27 and 28) reviewed for sufficient and competent nursing staff. This placed residents at risk for abuse, unmet needs and diminished quality of life. Findings include: The facility's Abuse, Neglect, Exploitation and Misappropriation Prevention Program, last revised 4/2021, indicated the facility provided staff orientation and training programs that included topics such as abuse prevention, identification and reporting of abuse, stress management and handling verbally or physically aggressive resident behavior. […]
- No harm, potential for more than minimal, widespreadF947Sep 13, 2022
Based on interview and record review it was determined the facility failed to have a system in place to ensure CNA staff received 12 hours of in-service training annually for 4 of 5 randomly selected staff members (#s 19, 20, 22 and 23) reviewed for evidence of in-service training. This placed residents at risk for lack of quality care. Findings include: The facility's In-Service Training Program, Nurse Aide, last revised 10/2017, indicated annual in-services must be no less than 12 hours per employment year. On 9/8/22 at 4:08 PM Staff 31 (Regional Nurse Consultant) provided a spreadsheet of trainings and confirmed the following: -Staff 19 (CNA): 8 hours of training, -Staff 20 (CNA): 10 hours of training, -Staff 22 (CNA): 4 hours of training and -Staff 23 (CNA) 3 hours of training. […]
Read 27 findings in full →The most serious and the most recent: 27 of 103 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 15, 2025Complaint1 finding
- May 12, 2025Standard and complaint10 findings
- Feb 6, 2025Complaint1 finding
- May 17, 2024Complaint1 finding
- Apr 26, 2024Complaint1 finding
- Apr 2, 2024Complaint1 finding
- Dec 4, 2023Standard7 findings
- Oct 5, 2023Complaint1 finding
Show the 20 earlier surveys
- Sep 13, 2022Standard and complaint11 findings
- May 25, 2022Complaint6 findings · 1 harm
- Mar 30, 2021Complaint3 findings
- Sep 30, 2020Infection control1 finding
- Feb 18, 2020Standard and complaint10 findings
- Apr 3, 2019Complaint1 finding
- May 25, 2018Standard and complaint7 findings
- Aug 24, 2017Complaint7 findings · 3 harm
- Apr 10, 2017Standard and complaint10 findings · 1 harm
- May 19, 2016Complaint4 findings
- Feb 25, 2016Standard4 findings
- Jan 23, 2015Standard2 findings
- Nov 4, 2013—1 finding
- Aug 6, 2013—1 finding
- Jan 11, 2013—1 finding
- Sep 20, 2012—1 finding
- Apr 26, 2012—2 findings
- Dec 7, 2011—2 findings · 2 harm
- Apr 12, 2011—1 finding
- Mar 3, 2011—5 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction