Deficiency Index

Garden View Care Center

Shenandoah, Iowa · CCN 165531

47 surveys since 2010, 24 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
291
Surveys
47
Harm or worse
24
Immediate jeopardy
10
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy10

Findings at the most serious level CMS records.

Beyond CMS’s monthly file36/47

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
50
Ownership
For profit - Limited Liability company
Chain
CAMPBELL STREET SERVICES
County
Page · rural
Medicare-certified since
2004

CMS ratings

Overall
—
Health inspection
—
Staffing
—
Quality measures
—

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 137 for-profit facilities with fewer than 66 beds in Iowa.

Last survey on record

Jun 2, 2026

160 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.333.63
Registered-nurse hours per resident day0.72—
Annual nurse turnover55.3%44.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$137,835 across 2 penalties
Payment denials
1
Special focus
SFF
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ65.4%K—L—
Actual harmG43.6%H—I—
No harm, potential for more than minimalD5549.5%E3531.5%F109.0%
No harm, potential for minimalA—B—C10.9%
CMS’s current file: 111 of the 291 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7256×

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  • F8656×

    Have a plan that describes the process for conducting QAPI and QAA activities.

  • F8806×

    Provide and implement an infection prevention and control program.

  • F6095×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6845×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at Garden View Care Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF689Oct 5, 2022

    Based on observation, document review, and staff interviews, the facility's administrative staff failed to ensure that the facility staff failed to follow the van lift manufacturer's instructions when transporting 1 of 1 resident (Resident #1) who was injured in an accident involving the life to [CONDITION(S)]. The facility staff's failure to follow the lift manufacturer's instructions resulted in Resident #1's wheelchair rolling backwards out of the lift, resulting in Resident #1 striking their head against the ground, which resulted in Resident #1 developing potentially life-threatening bleeding in their brain. The facility's administrative staff identified 6 residents who required [CONDITION(S)]. […]

  • Immediate jeopardy, isolatedF600Dec 8, 2025

    Based on Electronic Health Records (EHR), document review, staff interviews, resident interview and policy review the facility failed to prevent neglect when Staff A refused to provide or delayed providing suctioning for Resident #34 who was dependent on staff assistance for his tracheostomy (breathing tube in the neck). Resident #34 stated Staff A, Licensed Practical Nurse (LPN) refused to suction him nearly nightly when he worked at the facility. The resident experienced psychosocial harm as evident by severe anxiety, fear of being unable to breath and dying. Staff A worked at the facility 9/17/25 - 11/12/25 on the overnight shift with the last day of training with a second nurse on 10/4/25. Schedule documented Staff A was the only nurse when working the overnight shift when scheduled. […]

  • Immediate jeopardy, isolatedF610Dec 8, 2025

    Based on Electronic Health Records (EHR), document review, staff interviews, resident interview and policy review the facility failed to investigate the allegation of neglect, failed to separate Staff A, Licensed Practical Nurse (LPN) from Resident #34 and failed to take corrective actions to prevent further abuse/neglect of Resident #34. Resident #34 stated Staff A would refuse to provide or delayed providing suctioning to Resident #34 who was dependent on staff assistance for his tracheostomy (breathing tube in the neck) frequently. Resident #34 explained he would have to call the Certified Nursing Assistants (CNA's) with the call light 3 or 4 times before his tracheostomy would be suctioned by Staff A. […]

  • Immediate jeopardy, isolatedF600Sep 11, 2024

    Based on observation, record review, policy, and staff interviews, the facility failed to prevent physical and verbal abuse of Resident #2 and Resident #5. On 8/26/24 between 5:00 pm and 5:30 pm, a CNA witnessed another CNA physically and verbally abuse Resident #2 and Resident #5. The investigation revealed the same CNA had a history of verbally and physically abusing Resident #2 and Resident #5 without being separated. This failure resulted in residents living at the facility exposed to the actual abuse and the potential of abuse therefore causing an Immediate Jeopardy to the health, safety, and security of the resident. […]

  • Immediate jeopardy, isolatedF609Sep 11, 2024

    Based on observation, record review, policy, and staff interviews, the facility failed to report an allegation of abuse to the Iowa Department of Inspections & Appeals and Licensing (DIAL) within 2 hours of an allegation of physical and verbal abuse of Resident #2 and Resident #5. On 8/26/24 between 5:00 pm and 5:30 pm, a CNA witnessed another CNA physically and verbally abuse Resident #2 and Resident #5. The CNA stated she reported the physical abuse of Resident #2 to a nurse on 8/26/24 between 5:00 pm - 5:30 pm. Neither the CNA nor the nurse reported the physical abuse to the state agency or the administration. The investigation revealed the same CNA had history of verbally and physically abusing Resident #2 and Resident #5 and those allegations were also not reported. […]

Read 44 findings in full →The most serious and the most recent: 44 of 291 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 23, 2026Standard1 finding
  • Jun 2, 2026Complaint18 findings
  • Apr 8, 2026Complaint8 findings
  • Dec 8, 2025Standard and complaint24 findings · 4 harm
  • Oct 21, 2025Complaint1 finding
  • Apr 10, 2025Standard11 findings
  • Feb 27, 2025Complaint15 findings
  • Sep 11, 2024Complaint10 findings · 4 harm
Show the 39 earlier surveys
  • Jul 25, 2024Standard and complaint9 findings · 1 harm
  • Apr 5, 2024Complaint5 findings
  • Feb 2, 2024Complaint6 findings
  • Aug 8, 2023Complaint4 findings · 1 harm
  • Apr 27, 2023Standard and complaint14 findings
  • Feb 7, 2023Complaint3 findings · 1 harm
  • Oct 5, 2022Complaint5 findings · 2 harm
  • Sep 15, 2021Complaint1 finding
  • Jul 15, 2021Standard8 findings
  • Apr 20, 2021Complaint14 findings · 2 harm
  • Oct 12, 2020Complaint3 findings
  • Mar 19, 2020Complaint3 findings · 1 harm
  • Dec 10, 2019Complaint6 findings · 1 harm
  • Aug 20, 2019Complaint2 findings
  • Apr 10, 2019Standard and complaint13 findings
  • Jan 2, 2019Complaint2 findings
  • Dec 19, 2017Standard and complaint6 findings
  • Jul 5, 2017Complaint1 finding · 1 harm
  • Jan 27, 2017Complaint2 findings
  • Nov 3, 2016Standard3 findings
  • Sep 16, 2016Complaint2 findings · 1 harm
  • Aug 12, 2016Complaint1 finding
  • Jun 9, 2016Complaint1 finding
  • Mar 22, 2016Complaint2 findings · 1 harm
  • Dec 17, 2015Standard and complaint19 findings · 1 harm
  • Jun 18, 2015Complaint2 findings
  • Dec 18, 2014Standard3 findings
  • Oct 29, 2014Complaint9 findings
  • Sep 26, 2014Complaint2 findings
  • May 5, 2014Complaint4 findings
  • Mar 4, 2014Complaint1 finding
  • Sep 26, 2013—7 findings
  • May 30, 2013—2 findings · 1 harm
  • Jul 26, 2012—7 findings
  • Dec 14, 2011—1 finding
  • Jul 28, 2011—3 findings · 2 harm
  • Jul 6, 2011Standard and complaint17 findings
  • Jan 21, 2011—7 findings
  • Nov 4, 2010—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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