Deficiency Index

Garden Isle Healthcare and Rehabilitation Center

Lihue, Hawaii · CCN 125004

12 surveys since 2010, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
82
Surveys
12
Harm or worse
0
Immediate jeopardy
0
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file8/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
110
Ownership
For profit - Corporation
Chain
OHANA PACIFIC MANAGEMENT CO.
County
Kauai · rural
Medicare-certified since
1967

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 25 for-profit facilities in Hawaii.

Last survey on record

Feb 21, 2025

626 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.094.18
Registered-nurse hours per resident day1.65—
Annual nurse turnover31.5%38.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3386.8%E410.5%F12.6%
No harm, potential for minimalA—B—C—
CMS’s current file: 38 of the 82 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6232×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6792×

    Provide activities to meet all resident's needs.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at Garden Isle Healthcare and Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Feb 10, 2023

    Based on observation, interview, and record review, the facility failed to store, label, monitor, and discard food in accordance with professional standards for food service safety. Specifically, the facility failed to ensure all perishable or refrigerated food items were labeled, dated, and monitored. Residents (R) risk serious complications from foodborne illness as a result of their compromised health status. Unsafe and/or unsanitary food handling practices represent a potential source of pathogen exposure for all residents at the facility. […]

  • No harm, potential for more than minimal, patternF623Feb 21, 2025

    4) R65 was first admitted to the facility on [DATE] for long-term placement. Review of R65's EHR revealed that on 10/18/24, R65 was transferred to an acute care facility for a higher level of care. Documentation of facility sending a written notification of discharge to the LTCO was not found in the EHR. On 02/19/25 at 03:26 PM, requested a copy of written notifications of discharge for all four residents from the Director of Nursing (DON). Documents were submitted for review on 02/20/25. On 02/20/25 at 11:16 AM, review of the documents submitted revealed that the LTCO was not notified of the discharges until 02/19/25. On 02/20/25 at 02:20 PM, concurrent record review and interview was conducted with DON in her office. […]

  • No harm, potential for more than minimal, patternF550Feb 23, 2024

    Based on observation, staff interview and policy review, the facility failed to ensure the resident's right to a dignified existence and treat each resident with respect and dignity for (4) residents. Resident (R)35, R67, R30, R60 residents sampled. Findings include: 1) R60 was admitted to the facility on [DATE] with diagnosis which includes cancer, aphasia (the loss of the ability to understand or express speech), seizure disorder, and malnutrition. Review of R60's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/28/24, Section C. Cognitive Patterns, R60's Brief Interview for Mental Status (BIMS) was 4, indicating R60's cognition is severely impaired. Section GG. […]

  • No harm, potential for more than minimal, patternF725Jul 7, 2023

    Based on observations, record reviews, and interviews, the facility failed to provide the needed number of staff for adequate care be provided to the residents. This is evidenced by: 1) an unmanned nursing station of a unit not providing supervision of a resident and of visitors entering the facility, 2) closure of a nursing unit, 3) untimely care and response to resident call lights 4) lack of staff to meet the expected number needed for adequate care of residents and 5) double assignments given to staff providing direct care to residents. Findings include: 1) On 07/05/23 at 09:00 AM, upon entrance of the facility, observed a unit's nursing station with no staff available. State agency (SA) waited five minutes for assistance from staff. […]

  • No harm, potential for more than minimal, patternF740Jul 7, 2023

    Based on observations, record review, and interview, the facility failed to ensure that necessary behavioral health services were provided to all three residents in the sample. The facility did not implement a supportive, person-centered environment for R1, R2, and R3, by not adequately monitoring their behavioral health needs, and identifying and/or implementing specialized interventions for them. This deficient practice does not provide a supportive physical, mental, and psychosocial environment for all residents with behavioral health needs. Findings include: 1) Record review of the facility's completed Event Report dated 05/07/23 to the Office of Health Care Assurance (OHCA) obtained from the Aspen Complaints/Incidents Tracking System (ACTS) 10268. […]

Read 20 findings in full →The most serious and the most recent: 20 of 82 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 21, 2025Standard11 findings
  • Feb 23, 2024Standard9 findings
  • Jul 7, 2023Complaint2 findings
  • Feb 10, 2023Standard and complaint17 findings
  • Feb 17, 2022Standard7 findings
  • Jul 12, 2019Standard4 findings
  • Jul 13, 2018Standard3 findings
  • Oct 28, 2016Standard7 findings
Show the 4 earlier surveys
  • Sep 11, 2015Standard5 findings
  • Jun 6, 2014Standard6 findings
  • Jan 13, 2012—10 findings
  • Jan 22, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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