Future Care Capital Region

In the surveyor’s words

From the most serious findings on record at Future Care Capital Region, in the surveyor’s own words.

• Actual harm, isolatedF689Aug 25, 2021

  Based on review of medical records, facility documentation and interview with facility staff, it was determined that the facility failed to ensure that a resident was transferred safely with the required number of staff based on the resident's assessment. This resulted in harm to the resident who sustained a left leg fracture while being transferred (Resident #2). This was evident for 1 of 4 residents reviewed for accidents during a complaint survey. The findings include: Review of Resident #2's medical record on 8/18/21 revealed the resident was admitted to the facility on [DATE] from the hospital for rehabilitation with diagnoses to include history of falling, neuromuscular dysfunction and muscle weakness. […]

• No harm, potential for more than minimal, patternF628Jan 30, 2026

  Based on facility staff interviews, Ombudsman interview and surveyor record reviews it was determined that the facility failed to provide notification to the facility's Ombudsman of Resident transfers and discharges to the hospital. This finding was found to be evident in 8 out of 8 hospitalizations for 4 (Resident #9, #10, #14 and #17) out of 4 Residents reviewed for discharge process.The findings include: On 1/20/26 at 8 AM, the surveyor reviewed the facility census and noted that Resident #9 was not in the facility and in the hospital. […]

• No harm, potential for more than minimal, patternF658Jan 30, 2026

  Based on observations, surveyor record reviews, review of facility policies, and interviews it was determined that the facility failed to provide services to meet professional standards during 1) medication ordering 2) medication administration documenting 3) medication order clarification 4) medication administering and 5) documenting care and services provided to a Resident accurately. These findings were found to be evident in 3 (Residents #168, #15 & #16) out of 7 Residents reviewed for unnecessary medications, 2 (Residents #138 & #103) out of 4 Residents observed for medication administration and 1 (Resident #96) out of 5 Residents reviewed for respiratory care and services. […]

• No harm, potential for more than minimal, patternF695Jan 30, 2026

  Based on observations, Resident and staff interviews and surveyor record reviews it was determined that the facility failed to provide proper respiratory care and services for Residents. This finding was found to be evident in 5 (Resident #1, 4, 7, 96 and 140) out of 10 Residents reviewed for respiratory care and services.The findings include:1) Ventilator is a machine that helps or takes over the function of breathing for a person who is unable to breathe adequately on their own. […]

• No harm, potential for more than minimal, patternF812Jan 30, 2026

  Based on observations, facility staff interview and record review, it was determined that the facility failed to maintain food service equipment in a manner that ensures sanitary food service operations. This was identified during multiple observations of the kitchen and dining areas on the annual survey. The findings include: On 1/20/26 at 8:48 AM the surveyor conducted the initial tour of the kitchen. On the tour, the surveyor observed:A multi- nozzle beverage dispenser with black substance on each nozzleAn ice scoop was observed horizontally on top of the ice machine. […]