Deficiency Index

Flagstone

Eden Prairie, Minnesota · CCN 245312

17 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
64
Surveys
17
Harm or worse
4
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file13/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
72
Ownership
Non profit - Corporation
Chain
PRESBYTERIAN HOMES & SERVICES
County
Hennepin
Medicare-certified since
1986

CMS ratings

Overall
4
Health inspection
3
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 52 not-for-profit facilities of 66–99 beds in Minnesota.

Last survey on record

Mar 20, 2026

234 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.294.39
Registered-nurse hours per resident day1.23—
Annual nurse turnover37.5%37.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2385.2%E414.8%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 27 of the 64 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

In the surveyor’s words

From the most serious findings on record at Flagstone, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600May 4, 2022

    Based on interview and document review, the facility failed to ensure 2 of 3 residents (R1, R3) were free from ongoing staff to resident sexual abuse. This resulted in an immediate jeopardy (IJ) situation for R1 who sustained psychosocial harm related to staff to resident abuse. The IJ began on 4/23/22, when nursing assistant (NA)-A sexually abused R1, which was identified by the facility on 4/26/22. In addition, R3 stated NA-A applied lotion to her in a sexual manner making her uncomfortable. The campus administrator, care center administrator and the director of nursing (DON) were notified of the IJ on 5/4/22, at 4:25 p.m. The IJ was removed; and the deficient practice was corrected on 4/26/22, prior to the start of the survey and was cited as past non-compliance. […]

  • Actual harm, isolatedF690Feb 4, 2021

    Based on interview and document review, the facility failed to assess complaints of a urinary tract infection [MEDICAL CONDITION] for 1 of 2 residents (R1) reviewed who had indwelling urinary catheters. The facilities failure to assess for signs of infection and notify the practitioner, resulted in actual harm for R1, when she required hospitalization for septic shock due to UTI. Findings include: R1's annual Minimum Data Set ((MDS) dated [DATE], included, cognitively intact and required extensive assist to total dependence for activities of daily living (ADL). R1's quarterly MDS dated [DATE], identified an indwelling urinary catheter and was cognitively intact. […]

  • No harm, potential for more than minimal, patternF658Jul 17, 2025

    Based on observation, interview, and document review, the facility failed to ensure professional standards of practice were followed during medication administration for 5 of 5 residents (R1, R2, R4, R5, R6) observed for medication administration.Findings include:R1R1's annual Minimum Data Set (MDS) assessment dated [DATE], indicated she was cognitively intact and required moderate assistance in activities of daily living.R1's physician order from the medication administration record, dated 1/6/25, indicated Ativan Oral Tablet 0.5 milligrams (Lorazepam). Give 0.5 milligrams by mouth every 6 hours as needed for panic attack. Camera footage dated 6/21/25 at 12:53 a.m., showed registered nurse (RN)-A entered R1's room with a medication cup and spoon. […]

  • No harm, potential for more than minimal, patternF880Jul 17, 2025

    Based on observation, interview, and document review, the facility failed to ensure hand hygiene was completed during medication administration for 5 of 5 residents (R1, R2, R4, R5, R6) observed for medication administration.Findings include:On 7/17/25 at 8:46 a.m., trained medication assistant (TMA)-A was observed administering medications to R4. TMA-A entered the room and touched R4, assisted her to stand up from her bed and then touched the resident's personal fridge to retrieve some apple sauce. TMA-A did not sanitize her hands before administering the medications to R4. TMA-A administered the medications mixed in applesauce by spoon and handed her a cup of water after every spoonful. After administering the medications, TMA-A used hand sanitizer but then touched her face. […]

  • No harm, potential for more than minimal, patternF565Jan 29, 2025

    Based on interview and document review, the facility failed to ensure residents were provided a private meeting place without staff present for resident council meetings. This deficient practice had the potential to affect all five residents (R29, R39, R45, R35, and R12) who regularly attended the monthly resident council meetings. Findings include: R29's quarterly Minimal Set Data (MDS) dated [DATE], revealed R29 had mild impaired cognition. R39's annual MDS dated [DATE] ,revealed R29 had no cognitive impairment. R45's annual MDS dated [DATE], revealed R45 had no cognitive impairment. R35's quarterly MDS dated [DATE], revealed R25 had mild cognitive impairment. R12's significant change MDS dated [DATE] ,revealed R12 had no cognitive impairment. […]

Read 24 findings in full →The most serious and the most recent: 24 of 64 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 20, 2026Standard and complaint10 findings
  • Jul 17, 2025Complaint2 findings
  • Jan 29, 2025Standard9 findings
  • Mar 20, 2024Standard6 findings
  • May 4, 2022Complaint1 finding · 1 harm
  • Oct 29, 2021Complaint1 finding
  • Feb 4, 2021Infection control1 finding · 1 harm
  • Jan 29, 2020Standard3 findings
Show the 9 earlier surveys
  • Nov 15, 2018Standard4 findings
  • Mar 1, 2018Standard1 finding
  • Dec 28, 2017Complaint1 finding · 1 harm
  • Jan 5, 2017Standard4 findings
  • Dec 10, 2015Standard3 findings
  • Oct 30, 2014Standard1 finding
  • Mar 25, 2013—4 findings · 1 harm
  • Dec 8, 2011—9 findings
  • Jan 6, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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