Five Points Nursing and Rehabilitation
Amarillo, Texas · CCN 676455
12 surveys since 2019, 2 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 33
- Surveys
- 12
- Harm or worse
- 2
- Immediate jeopardyall corrected before survey
- 1
Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 120
- Ownership
- For profit - Limited Liability company
- Chain
- CREATIVE SOLUTIONS IN HEALTHCARE
- County
- Potter
- Medicare-certified since
- 2018
CMS ratings
- Overall
- 4
- Health inspection
- 4
- Staffing
- 1
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded fewer weighted findings than most of its peer group.
Weighted by harm level, against 377 for-profit facilities of 100–127 beds in Texas.
Last survey on record
May 21, 2026
172 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.51 | 3.25 |
| Registered-nurse hours per resident day | 0.44 | — |
| Annual nurse turnover | 96.3% | 54.0% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $8,420 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J15.6% | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1161.1% | E527.8% | F15.6% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F7553×
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F6552×
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F5781×
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F5831×
Keep residents' personal and medical records private and confidential.
In the surveyor’s words
From the most serious findings on record at Five Points Nursing and Rehabilitation, in the surveyor’s own words.
- Immediate jeopardy, isolatedF689Jan 8, 2026
Based on observation, interview and record review, the facility failed to ensure the residents' environment remained free from accidents as was possible and each resident received adequate supervision and assistance devised to prevent accidents for 1 of 9 residents (Resident #1) reviewed for accidents, hazards and supervision.The facility failed to ensure Resident #1 did not elope from the facility when Resident #1 left the facility in the middle of the night, without anyone knowledge, and ended up 0.4 miles from the facility trying to obtain a hotel room for the night.The noncompliance was identified as PNC. The IJ began on 12/10/25 when Resident #1 eloped from the facility. […]
- Actual harm, isolatedF689Sep 12, 2022
Based on observation, interview and record review, the facility failed to ensure that each resident received adequate supervision and assistance devices to prevent accidents for 1 of 7 residents (Resident #1) for accidents and hazards. The facility failed to ensure Resident #1 was properly transferred using two staff resulting in a laceration to her left lower leg requiring sutures. This failure could place residents that require two-person staff assistance with transfers at risk for falls, accidents or injuries. […]
- No harm, potential for more than minimal, widespreadF812Feb 13, 2024
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with the professional standards for food service safety for 1 of 1 kitchen reviewed for kitchen sanitation. 1. The facility failed to ensure foods were properly stored, labeled, and dated. 2. The facility failed to ensure personal items were properly stored. These failures could place residents who ate food served by the kitchen at risk of food-borne illness. Findings include: Observation of the freezer on 2/11/24 at 8:05 AM revealed the following: 1. 2 bags of spinach, no label or date, not in the original box. 2. 1 bag of frozen hash brown patties, no label or date, not in the original box. 3. 2 bags of okra, no label or date, not in the original box. […]
- No harm, potential for more than minimal, widespreadF812Dec 13, 2022
Based on observations, interviews, and record reviews the facility failed to store food in accordance with professional standards for food service safety to prevent food borne illness in one of one kitchen observed for safe food storage in that: Food stored in the walk-in refrigerator, walk-in freezer, and dry storage area was not properly labeled, dated, and stored. These failures could place residents who eat food served by the kitchen at risk of food-borne illness. Findings included: An observation on [DATE] at 08:35 AM of the refrigerator revealed the following: 1. A small white bowl of what appeared to be collard greens covered with plastic wrap, unlabeled and undated; 2. Opaque square plastic tub with red lid labeled as gravy with only one date of ,d+[DATE]; 3. […]
- No harm, potential for more than minimal, patternF585May 21, 2026
Based on interview and record review, the facility failed to ensure the resident had the right to and the facility made prompt efforts to resolve grievances the resident may have respond for 6 of 11 anonymous residents reviewed for resident rights. The facility failed to provide or demonstrate responses, actions, and rationale taken regarding resident concerns with laundry not being delivered, being delivered incorrectly, and missing items. This failure could place residents at risk of feeling unheard, experiencing feelings of anger and frustration, as well as a decreased quality of life. Findings included: In an interview at an undisclosed date at an undisclosed time 6 anonymous residents stated laundry was a big issue. […]
Read 21 findings in full →The most serious and the most recent: 21 of 33 on record.
Every survey on record
FindingsAt actual harm or above
- May 21, 2026Standard3 findings
- Mar 9, 2026Complaint1 finding
- Jan 8, 2026Complaint1 finding · 1 harm
- Jun 4, 2025Complaint1 finding
- Mar 26, 2025Standard and complaint8 findings
- Feb 20, 2025Complaint1 finding
- Feb 13, 2024Standard3 findings
- Dec 13, 2022Standard and complaint3 findings
Show the 4 earlier surveys
- Sep 12, 2022Complaint2 findings · 1 harm
- Oct 14, 2021Standard1 finding
- Jan 22, 2020Complaint2 findings
- Sep 26, 2019Standard7 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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