Deficiency Index

Estrella Health And Rehabilitation Center

Avondale, Arizona · CCN 035166

26 surveys since 2011, 7 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
131
Surveys
26
Harm or worse
7
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file23/26

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
161
Ownership
For profit - Corporation
Chain
THE ENSIGN GROUP
County
Maricopa
Medicare-certified since
1988

CMS ratings

Overall
4
Health inspection
3
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 42 for-profit facilities with 128 or more beds in Arizona.

Last survey on record

Apr 10, 2026

213 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.503.68
Registered-nurse hours per resident day0.39—
Annual nurse turnover36.4%44.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1184.6%E215.4%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 13 of the 131 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5832×

    Keep residents' personal and medical records private and confidential.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6221×

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

  • F6551×

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

In the surveyor’s words

From the most serious findings on record at Estrella Health And Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF679Apr 10, 2026

    Based on clinical record review, observations, staff interviews and facility policy, the facility failed to ensure that an individualized on-going program of activities that met the interests and supported the well-being were consistently provided for 2 out of 2 sampled residents (#59 and #134). The universe was 148. The deficient practice could result in resident's interests, the physical, mental and psychosocial well-being, decreased socialization and stimulation not being met.Findings Include: -Regarding Resident #134: Resident #134 was admitted on [DATE] with diagnoses that included Cerebrovascular Disease, Spinal Stenosis, Dysphagia, Cerebral Infarction, Muscle Weakness, and Fusion of the Spine. […]

  • No harm, potential for more than minimal, patternF757Apr 10, 2026

    Based on review of clinical records, policy, and staff interviews the facility failed to ensure medications were administered per physician ordered parameters for two out of six sampled residents (Resident #167 and #3) regarding pain medication and medication for hypotension (low blood pressure). The Universe was 66. The deficient practice could result in undesirable medication-induced harm and uncontrolled pain. Finding Includes: -Regarding Resident #167: Resident #167 was admitted into the facility on November 13, 2022, and discharged on December 6, 2022, with diagnoses that included atherosclerotic heart diseases, pain in right shoulder, type II diabetes, depression, muscle weakness, and complete rotator cuff tear or rapture of left shoulder. […]

  • No harm, potential for more than minimal, patternF921Oct 11, 2024

    Based on observations, staff interviews and review of facility policy the facility failed to maintain comfortable water temperature to meet resident needs and food within a safe temperature for consumption. The deficient practice could have a negative psychosocial impact on residents. Findings include: The following resident interviews were conducted on October 10, 2024 care services provided in the facility: -Resident #10 stated that there was no hot water in the bathroom. -Resident #3 stated that food is cold not warm. Moreover stated there is no hot water; and that, her last shower was on September 30 because there is no hot water. -Resident #22 at 3:24 pm stated that there was no hot water for couple days. -Resident #30 stated that the soup is usually cold. […]

  • No harm, potential for more than minimal, patternF770Sep 17, 2021

    Based on review of facility documents, staff interviews, and the glucometer user guide, the facility failed to act upon glucometer quality control testing results that were out of range. The deficient practice could result in residents having diabetic complications due to wrong glucometer readings. Findings include: Review of the glucometer test logs were reviewed for cart #1 and cart #2 on station 2 with a Registered Nurse (RN/staff #13) on September 15, 2021 at 1:06 PM. The glucometer test log for cart #1 and cart #2 revealed multiple days where the testing results were out of range for the month of September. Continued review of the glucometer logs for cart #1 revealed multiple times the testing results were out of range for the month of August 2021. […]

  • No harm, potential for more than minimal, patternF804Sep 17, 2021

    Based on resident and staff interviews, a food test tray, and policy review, the facility failed to ensure food was provided that was palatable and attractive. The deficient practice has the potential for residents who disliked a meal to experience nutritional problems or dissatisfaction with their meals. Findings include: On 9/13/21 at 10:44 AM, one resident stated that the food offered and prepared at the facility does not even look cooked. On 9/13/21 at 12:13 AM, a resident stated that the food tastes terrible, both the Macaroni & Cheese and the alternate bologna sandwich appear un-appetizing. On 9/13/21 at 12:17 AM, a resident stated that the food offered and prepared at the facility appears poor and tastes terrible. A resident council meeting was conducted on 9/16/21 at 10:00 AM. […]

Read 27 findings in full →The most serious and the most recent: 27 of 131 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 10, 2026Standard and complaint7 findings
  • Oct 11, 2024Complaint2 findings
  • Mar 29, 2024Standard1 finding
  • Jun 1, 2023Complaint1 finding
  • Dec 9, 2022Standard and complaint5 findings
  • Aug 18, 2022Complaint2 findings
  • Jul 28, 2022Complaint1 finding
  • Sep 17, 2021Standard4 findings
Show the 18 earlier surveys
  • Apr 12, 2021Standard4 findings
  • Jan 21, 2021Infection control1 finding
  • Jan 4, 2021Complaint5 findings
  • Sep 23, 2020Infection control1 finding
  • Aug 26, 2020Infection control1 finding
  • Jul 16, 2020Infection control1 finding
  • Aug 2, 2019Standard and complaint9 findings · 2 harm
  • May 11, 2018Standard9 findings
  • Mar 10, 2017Standard4 findings
  • Jan 20, 2017Complaint1 finding · 1 harm
  • Feb 5, 2016Standard17 findings · 1 harm
  • Dec 5, 2014Standard and complaint19 findings · 1 harm
  • Sep 11, 2014Complaint7 findings
  • Mar 6, 2014Complaint5 findings · 2 harm
  • Aug 15, 2013—7 findings
  • Jul 31, 2013—1 finding
  • Jun 7, 2012—11 findings
  • Apr 28, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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