Every finding on record at Elms Retirement Village Inc

Based on medical record review, staff interview, and policy review, the facility failed to ensure advanced directives were consistent in the Electronic Medical Record (EMR) and the paper chart. This affected two residents (#19 and #45) of four residents reviewed for advanced directives. The facility census was 49. Findings include: 1. Review of Resident #19's medical record revealed an admission date of 08/19/24. Diagnoses included chronic obstructive pulmonary disease, osteoarthritis, atrial fibrillation, vitamin D deficiency, hyperlipidemia, major depressive disorder, and anxiety disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #19 had moderately impaired cognition with a Brief Interview for Mental Status (BIMS) score of 10. Review of Resident #19's EMR physician orders, with a revision date of 08/19/24, revealed the resident had an order for a Do Not Resuscitate Comfort Care (DNRCC) advanced directive. Review of the care plan dated 07/27/26 revealed Resident #19 had a DNRCC advanced directive status with interventions that included to provide one on one visits as needed, involve the family as needed, and review code status quarterly. Review of Resident #19's paper chart revealed an order dated 06/25/26 for a Do Not Resuscitate Comfort Care Arrest (DNRCCA) advanced directive. Interview on 08/04/26 at 10:36 A.M. with Admissions Director (AD) #269 revealed the staff member who received the order for an updated advanced directive would be responsible for ensuring the paper chart and the EMR matched. Interview on 08/04/2026 at 10:45 A.M. with Licensed Practical Nurse (LPN) #297 verified the advanced directive for Resident #19 was not consistent throughout the medical record (EMR and paper chart). 2. Review of the medical record for Resident #45 revealed an admission date of 09/20/25. Diagnoses included Parkinson's disease and hypertension. Review of the quarterly MDS assessment dated [DATE] revealed Resident #45 was cognitively intact. Review of the current physician orders in the EMR revealed Resident #45 had an order for a DNRCCA advanced directive. Review of the paper chart for Resident #45 revealed a DNRCC advanced directive. Interview on 08/04/2026 at 10:45 A.M. with LPN #297 verified the advanced directives for Resident #45 was not consistent throughout the medical record (EMR and paper chart). Review of the facility policy titled, Advanced Directive Policy and Procedure, revised April 2025, revealed the facility's policy was to ensure to the extent possible that each resident's Advanced Directives were documented accurately in the medical records to allow for accurate verification at the time when the directive would be implemented.

THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on medical record review, review of facility self-reported incident (SRI) including investigation, review of staff timecard, observation, staff and resident interviews, and policy review, the facility failed to ensure a resident was free from neglect when Resident #37 was not provided any activities of daily living (ADL) for a twelve-hour shift. This affected one (#37) of three residents reviewed for abuse and neglect. The facility census was 47.Findings include: Record review revealed Resident #37 was admitted to the facility on [DATE] with diagnosis including quadriplegia, contracture left elbow, contracture left wrist, gastrostomy, chronic pain, aphasia, and intracranial injury.Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #37 had severely impaired cognition and was dependent of staff for bed mobility, toileting, personal hygiene, dressing, and transfers. Resident #37 utilized a motorized wheelchair.Review of the care plan revealed Resident #37 had ADL deficit related to quadriplegia, cognitive deficits, contractures of left elbow and wrist, spasmodic torticollis, and a painful neurological movement disorder that causes the muscles in your neck to contract involuntarily. Interventions included a two person assist with care, assist resident to be up daily after breakfast and to be lay down after lunch, check and change every two hours, encourage to elevate right hand as tolerated, right upper extremity resting hand splint on during the day, use of left palm protector daily. Resident #37 had potential for impairment of skin integrity. Interventions included turning and reposition every two hours, float heels while in bed using pillow, and apply moisture barrier after each incontinent episode.Review of the SRI control number 276170 dated 05/31/26 at 7:30 P.M. revealed an allegation of neglect of Resident #38 was reported by Resident #37's brother. opened for neglect revealed on 05/31/26 Resident #37 brother called the Administrator with concerns about care. Certified Nursing Aide (CNA) #359 stated she did not realize that Resident #37 was her assignment. CNA #359 was suspended.Review of the nursing progress note dated 05/31/26 at 8:40 P.M. revealed incontinence care was provided, and skin assessment was completed for Resident #37. There was no redness, excoriation, rash or open areas noted. Barrier cream applied per order and Resident #37 was repositioned.Review of the witness statements from Licensed Practical Nurse (LPN) #400 stated the care concern was brought to her attention after the fact. LPN #400, who was assigned Resident #37 on day shift, stated she was not present at the time of care and could not confirm whether care was provided. CNA #359's statement stated she thought Resident #37 was on a different assignment and did not check the binder with the assignments. CNA #359 stated nobody reported during her shift that Resident #37 needed care. CNA #359 stated she documented on Resident #37 to help out; however in the future, CNA #359 will only chart on care she provides.Review of CNA #359's timecard for 05/31/26 revealed CNA #359 worked 5:54 A.M. to 6:27 P.M.Review of the SRI Summary Report dated 05/31/26 revealed Resident #37 received the following ADL care: bed mobility at 2:00 A.M., bladder and bowel continence care was provided at 2:10 A.M., turning and repositioning at 2:10 A.M., and bed mobility at 2:09 A.M. There was no other ADL tasks documented as completed on 05/31/26.Review of the Medication Administration Record (MAR) dated 05/31/26 revealed medication and enteral feedings were administered as ordered.Review of the Treatment Administration Record (TAR) dated May 2026 revealed on 05/31/26 day shift, the following were documented as provided: Rolled wash cloth to right palm, turn and reposition every two hours, ointment to coccyx and bilateral buttocks, mechanical lift for transfers with two assist, the use of socks on Resident while out in common areas, encourage to elevate right hand as tolerated.Observation on 07/07/24 at 8:55 A.M. revealed Resident #37 was lying in bed, his left elbow was propped on a supporting pillow and right wrist had a rolled clothe in the palm and a support pillow to the left arm. Resident #37 was unable to speak but alert.Interview on 07/07/26 at 1:56 P.M. with CNA #359 stated this was her first time she was on this assignment on 05/31/26. CNA #359 stated she was not trained on the assignments and did not know the room was split assignments. CNA #359 verified she did not provide care to Resident #37 and CNA #359 confirmed she documented care in the ADL tasks in the resident's medical record in which she did not provide. CNA #359 stated she was suspended due to not checking in the nurse for assignment.Interview on 07/07/26 at 2:20 P.M. with Licensed Practical Nurse (LPN) #400 stated she was a corporate agency nurse and has worked in the building for four years and never had any problems related to care concerns. LPN #400 stated she worked from 10:00 A.M. to 6:00 P.M. on 05/31/26 and provided medication and tube feeds and never noticed the resident's brief being saturated or smelling. At 5:00 P.M., CNA #359 went home and never knew Resident #37 was on her assignment. LPN #400 stated she cannot watch the CNAs all the time due to her assignment. LPN #400 stated Resident #37 never got up on her shift on 05/31/25 and he had a high level of incontinence and needed regular checks.Interview on 07/07/26 at 3:26 P.M. with the Director of Nursing (DON) stated she would expect the CNAs to meet all the care concerns on the resident's Kardex (quick-reference nursing tool).Interview with the Administrator on 07/07/26 at 4:00 P.M. verified that ADL care was not documented in the Summary Report on 05/31/26 and she could not confirm that Resident #37 received care. The Administrator stated after being notified by the care concern she opened an SRI and completed and investigation.Review of the ADL policy dated April 2023 revealed licensed and certified staff to provide assistance to the residents for care that they are no longer able to perform on their own.Review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation of Resident Property dated October 2022 revealed the facility will not tolerate Abuse, Neglect, Exploitation, Mistreatment of a resident, or Misappropriation. Neglect was defined as the failure of the facility, its employees, or facility service providers to provide goods and services to a resident necessary to avoid physical harm, pain, mental anguish, or emotional distress.As a result of the incident, the facility took the following actions to correct the deficient practice by 06/09/26:-On 05/31/26, at approximately 6:44 P.M. the Administrator was notified of care concern by a family member. Scheduler #400 verified CNA #359 was not on the schedule to work on 06/01/26.-On 05/31/25 at approximately 7:00 A.M., the Administrator spoke to Charge Nurse #500 and Charge Nurse #500 verified Resident #37 received care between 6:15 P.M. and 6:30 P.M. Charge Nurse #500 and two unidentified CNAs provided incontinence care for Resident #37.-On 05/31/26 at approximately 8:40 P.M., a full head to toe assessment was completed by Charge Nurse #500 on Resident #37. Skin was found to be intact.-On 06/01/26 at approximately 7:30 A.M., CNA #359 was suspended pending investigation.-On 06/01/26 at approximately 10:40 A.M., the staff assignment was adjusted by the scheduler to ensure staff understanding and completion and no splitting rooms. -On 06/01/26 at approximately 11:00 A.M., head-to-toe assessments were completed to all residents by the nurse managers and the charge nurse. No concerns were noted.-On 06/01/26, an Ad hoc Quality Assurance Performance Improvement (QAPI) meeting was held via telephone including the Administrator, Director of Nursing (DON), Director of Clinical Services, Regional Director of Operation, Chief Operating Officer (COO), President and Chief Executive Officer (CEO), and Medical Director (MD) and reviewed the facility's corrective action plan.-On 06/01/26, education was completed with all nursing staff members by nurse managers on the use of Kardex, work assignments including no splitting room assignments, Point of Care documentation (POC), and ADL care.-On 06/01/26, all residents who were interviewable were interviewed to ensure their needs were met. No concerns were noted. -Beginning 06/02/26, the DON/Designee will audit ADL care on four residents per week through observation and staff and resident interviews for a total of two months. Quality Assurance (QA) will review the results of the weekly audit. -Beginning 06/02/26, the DON /Designee will audit four residents per week in Point of Care (POC) documentation for completion and accuracy for a total of two months. QA will review the results of these audits weekly. -Beginning 06/02/26, the DON/Designee will audit four employees per week for total of two months to ensure they understand their assignments. QA will review the results of these audits.-On 06/09/26, CNA #359 received disciplinary action for not following the policy and procedure related to ADLs.This deficiency represents non-compliance investigated under Complaint Number 3031432.

Based on review of the medical record, review of the facility investigation, interview with the staff, and review of facility policy and procedure, the facility failed to ensure the legal representative, physician and Resident #50 were notified of a medication error for Resident #50. This affected one resident (Resident #50) of three reviewed for medication errors. Findings included: Review of the medical record revealed Resident #50 was admitted to the facility on [DATE]. Diagnoses included quadriplegia, stage four sacral wound, stage four right buttock wound, osteomyelitis, severe protein calorie malnutrition, anxiety disorder, depression, and cachexia. She had a Power of Attorney (POA) and was discharged home on [DATE]. Review of the Quarterly Minimum Data Set assessment dated [DATE] revealed Resident #50 had intact cognition. She received scheduled pain medications, as needed pain medications, and non-medication interventions for pain. Review of the physician's orders revealed Resident #50 had an order dated 11/21/24 for Dilaudid (pain medication) 4 milligrams (mg) with instructions to administer one tablet four times daily (at 12:00 A.M., 6:00 A.M., 12:00 P.M., and 6:00 P.M.) for chronic pain. Review of Resident #50's Medication Administration Record (MAR) revealed the resident was administered Dilaudid 4 mg on 02/24/25 at 12:00 A.M. and 6:00 A.M. by the same nurse. Review of Resident #50's narcotic count sheets revealed Agency Licensed Practical Nurse (LPN) #100 signed out that she administered one Dilaudid 4 mg tablet 02/23/25 (indicating the morning between 02/23/25 and 02/24/25) at 12:00 A.M. and one tablet again on 02/24/25 at 6:00 A.M. Review of the Medication Incident Report dated 02/24/25 revealed Agency LPN #100 gave Resident #50 the wrong strength of Dilaudid. She administered two additional tablets of Dilaudid 4 mg (four extra milligrams at 12:00 A.M. and four extra milligrams at 6:00 A.M. to equal an extra total of 8 mg's administered by Agency LPN #100). It noted the error occurred, but there was no harm to the resident, the nurse received written counseling and all nurses were educated regarding narcotics and the medication administration policy. Agency LPN #100 received an Employee Performance Conference regarding the five rights of medications administration (right resident, right dose, right time, tight route, and right medication), signed by the nurse on 02/24/25. Review of the progress notes from 02/24/25 to 02/27/25 revealed no documented evidence that Resident #50's physician, her legal representative, or the resident herself, were notified of a medication error. On 05/02/25 at 12:30 P.M. an interview with the Director of Nursing (DON) revealed Agency LPN #100 gave twice the dosage of Dilaudid to Resident #50 on 02/24/25 at 12:00 A.M. and 6:00 A.M. She stated they found the error when the nurses were counting the narcotic medication at shift change. She stated she called the physician and let him know of the incident when she found out about it, however she never documented she notified him. She verified there was no documentation of the incident, or the physician, resident, or representative being notified of the incident in the medical record. Review of the facility policy titled, Medication Errors, dated May 2013 revealed the residents attending physician and family should be notified at the time of the medication error, with documentation in the resident's medical record. This deficiency represents non-compliance investigated under Complaint Number OH00164269.

Based on review of the medical record, review of the facility investigation, interview with the staff, and review of facility policy and procedure, the facility failed to ensure Resident #50 was free of significant medication errors. This affected one resident (Resident #50) of three reviewed for medication errors. Findings included: Review of the medical record revealed Resident #50 was admitted to the facility on [DATE]. Diagnoses included quadriplegia, stage four sacral wound, stage four right buttock wound, osteomyelitis, severe protein calorie malnutrition, anxiety disorder, depression, and cachexia. She had a Power of Attorney (POA) and was discharged home on [DATE]. Review of the Quarterly Minimum Data Set assessment dated [DATE] revealed Resident #50 had intact cognition. She received scheduled pain medications, as needed pain medications, and non-medication interventions for pain. Review of the physician's orders revealed Resident #50 had an order dated 11/21/24 for Dilaudid (pain medication) 4 milligrams (mg) with instructions to administer one tablet four times daily (at 12:00 A.M., 6:00 A.M., 12:00 P.M., and 6:00 P.M.) for chronic pain. Review of Resident #50's Medication Administration Record (MAR) revealed the resident was administered Dilaudid 4 mg on 02/24/25 at 12:00 A.M. and 6:00 A.M. by the same nurse. Review of Resident #50's narcotic count sheets revealed Agency Licensed Practical Nurse (LPN) #100 signed out that she administered one Dilaudid 4 mg tablet 02/23/25 (indicating 02/24/25) at 12:00 A.M. and one tablet again on 02/24/25 at 6:00 A.M. Review of the Medication Incident Report dated 02/24/25 revealed Agency LPN #100 gave Resident #50 the wrong strength of Dilaudid. She administered two additional tablets of Dilaudid 4 mg (four extra milligrams at 12:00 A.M. and four extra milligrams at 6:00 A.M. to equal an extra total of 8 mg's administered by Agency LPN #100). It noted the error occurred, but there was no harm to the resident, the nurse received written counseling and all nurses were educated regarding narcotics and the medication administration policy. Agency LPN #100 received an Employee Performance Conference regarding the five rights of medications administration (right resident, right dose, right time, tight route, and right medication), signed by the nurse on 02/24/25. Review of the progress notes from 02/24/25 to 02/27/25 revealed no documented evidence of the medication error. On 05/02/25 at 12:30 P.M. an interview with the Director of Nursing (DON) revealed Agency LPN #100 gave twice the dosage of Dilaudid to Resident #50 on 02/24/25 at 12:00 A.M. and 6:00 A.M. She stated they found the error when the nurses were counting the narcotic medication at shift change. She stated she called the physician and let him know of the incident when she found out about it, however she never documented she notified him. Review of the facility policy titled, Medication Errors, dated May 2013 revealed the purpose was to ensure all medication errors were appropriately documented and tracked to ensure safe and accurate medication administration to the residents, and to enable meeting the training needs of the staff. This deficiency represents non-compliance investigated under Complaint Number OH00164269.

Based on observation, record review, and interview, the facility failed to ensure the physician was notified of unavailable medications. This affected two residents (#29 and #51) of three residents reviewed for notification. The facility census was 50. Finding include: 1. Review of the medical record for Resident #51 revealed an admitted [DATE] at 11:30 P.M. with diagnoses including osteomyelitis, multiple sclerosis, neuropathy, nicotine dependence. The resident was discharged on [DATE]. Review of the Medication Administration Record (MAR) revealed an order for oxycodone 10 milligram (mg) was signed as administered on 10/09/24 at 8:00 A.M. and 12:00 P.M. There were no other medications administered. The MAR indicated missing doses for the following. Cefazolin intravenous (IV) antibiotic two doses, Duloxetine (antidepressant) one dose, Robaxin (muscle relaxer) three doses, midodrine (use to increase blood pressure) two doses, oxycodone (for pain) three doses, Metamucil one dose, Miralax one dose, prednisone (steroid) one dose, dulera inhaler used for asthma one dose, and magnesium two doses. Review of the progress note revealed no evidence the physician was notified of the missing doses of medications. Interview on 11/13/24 at 9:24 A.M. with the Director of Nursing (DON) stated it is not the facility's protocol to notify the physician of missing doses of antibiotics or medications with new residents. Medications are administered upon delivery. The DON stated the physicians are aware of the procedure. Interview with the Nurse Practitioner (NP) #280 revealed she completed an initial visit with Resident #51 in the morning on 10/09/24 and was unaware that the resident did not receive any of his medications. NP #280 stated she received no notifications and finds this concerning. 2. Review of the medical record for Resident #29 revealed an admitted [DATE] with diagnoses including diverticulosis, basal cell carcinoma, spinal stenosis, osteoarthritis, and atrial fibrillation. Review of the Minimum Data Set assessment dated [DATE] revealed the resident had impaired cognition and was dependent on showers, transfers, and toileting. Review of the care plan dated 10/09/24 revealed a plan for alteration in cardiac output, arrhythmia and cardiorespiratory distress, atrial fibrillation and pacemaker. Interventions included monitor vital signs, weights and assess for shortness of breath and edema. Review of the physician order dated 11/05/24 revealed an order for torsemide 20 mg once daily in the morning for edema starting on 11/06/24. In addition, an order stating new medication will be initiated upon pharmacy delivery Observation of medication administration on 11/06/24 at 9:34 A.M. with Medication Technician (MT) #206 preparing morning medications for Resident #29 revealed MT #206 began searching for torsemide however it was not in the medication cart. MT #206 administered the medications except the torsemide to Resident #29. MT #206 asked Registered Nurse (RN) #206 to see if torsemide was in the pyxis (a computer mediation dispensing system). RN #211 stated she will check the pyxis and if the medication was unavailable, she would call the pharmacy and notify the physician. Review of the Medication Administration Record (MAR) for November 2024 revealed on 11/06/24 torsemide was signed off with a code five indicating to see the nurses notes. Review of the progress note dated 11/06/24 at 12:38 P.M. written by RN #211 stated the pharmacy was called to inquire about the delivery status of Resident #29's torsemide. The medication would be sent out in the next drop off. The medication was unavailable in the pyxis system. There was no evidence the physician was notified the medication was unavailable. Interview on 11/12/24 at 12:45 P.M. with Registered Nurse (RN) (hospice) #278 revealed on 11/05/24 at 1:30 P.M. she assessed Resident #29 for edema. RN #278 contacted the hospice physician to order torsemide. RN #278 stated she was not notified Resident #29 did not receive her torsemide as scheduled on 11/06/24. Interview on 11/12/24 at 1:53 P.M. with the Director of Nursing (DON) stated the resident had an order for new medications will be initiated upon pharmacy delivery. Due to the order the physician did not need to be notified. Review of the facility policy titled, Notification of change in resident condition, revised January 2022 stated the facility will ensure that resident and physician are notified of any incident involving the resident, significant change in the resident's condition and new physician orders.

Based on record review and interview the facility failed to ensure on going monitoring of resident status. This affected one (Resident #51) of three reviewed for quality of care. The facility census was 50. Finding include: Review of the medical record for Resident #51 revealed an admitted [DATE] at 11:30 P.M. with diagnoses including osteomyelitis, a bone infection, of the vertebra of the sacral and sacrococcygeal region, the tailbone, multiple sclerosis, neuropathy, nicotine dependence. The resident was discharged on [DATE] at approximately 8:00 P.M. The resident did not receive any medications from the pharmacy prior to discharge. Review of the Medication Administration Record (MAR) revealed oxycodone 10 milligram (mg) was signed as administered on 10/09/24 at 8:00 A.M. and 12:00 P.M. there were no other medications administered. The MAR indicated missed medications of: Cefazolin intravenous (IV) antibiotic two doses, Duloxetine (antidepressant) one dose, Robaxin (muscle relaxer) three doses, midodrine (used to treats low blood pressure), two doses, oxycodone (pain) three doses, Metamucil one dose, Miralax one dose, prednisone (steroid) one dose, dulera inhaler used for asthma one dose, and magnesium two doses. Review of assessments revealed an admission assessment was completed at on 10/08/24 at 11:30 P.M. There were no additional assessments completed on 10/09/24. Review of the vital tab revealed one set of vital monitoring including a blood pressure, temperature, pain and respiratory status. There was no other monitoring documented. Review of Nurse Practitioner (NP) dated 10/09/24 revealed the patient was admitted to the emergency roiagnom on [DATE] with sacral pressure ulcer, suspected osteomyelitis, and urinary tract infection. The patients stay was complicated by hypotension requiring blood pressure medications. The patient was stabilized and referred to a skilled nursing facility for rehab and IV antibiotics. Interview on 11/13/24 at 8:52 A.M. with Registered Nurse (RN) #211 stated she worked day shift on 10/09/24 and the skilled assessments are completed on night shift. RN #211 stated that she did not monitor Resident #51 for signs and symptoms of infections or for blood pressure due to not receiving his medications from the pharmacy. Interview on 11/13/24 at 9:24 A.M. with Director of Nursing (DON) stated Resident #51 vitals were within normal limits at 3:00 A.M. and there would be no reason to monitor blood pressure or assess for signs and symptoms of infection due to not receiving medications. The DON stated skilled assessment is completed once a day on night shift. Interview on 11/13/24 at 12:04 P.M. with the Nurse Practitioner (NP) #280 stated she completed an initial visit with Resident #51 in the morning on 10/09/24 and was unaware that the resident did not receive any of his medications. NP #280 stated she was not notified of the missing doses of cefazolin and midodrine and found it very concerning that the resident was not being monitored and assessed. This deficiency represents non-compliance investigated under Complaint Number OH00158867.

Based on observation, record review, and interview, the facility failed to ensure medications were available for administration. This affected two residents (Resident #29 and Resident #51) of three reviewed for medication administration. The facility census was 50. Finding include: 1. Review of the medical record for Resident #51 revealed an admitted [DATE] at 11:30 P.M. with diagnoses including osteomyelitis, multiple sclerosis, neuropathy, nicotine dependence. The resident was discharged on [DATE]. Review of the admission medication orders revealed the following: Cefazolin 2000 milligrams (mg) infused morning, noon and evening, duloxetine (antidepressant) 20 mg daily, hydroxyzine (antihistamine) 25 mg daily, Robaxin (muscle relaxant) 750 mg four times daily, midodrine (used for hypotension) 20 mg three times daily, oxycodone 10 mg every four hours as needed for pain, trazodone 150 mg at night for sleep, Metamucil daily, MiraLAX daily, prednisone (steroid) 10 mg, trazodone 150 mg used for sleep at night, dulera inhaler twice daily used for asthma, and magnesium chloride 64 mg twice daily an supplement. Review of the Medication Administration Record (MAR) revealed oxycodone 10 mg was signed as administered on 10/09/24 at 8:00 A.M. and 12:00 P.M. there were no other medications administered. The MAR indicated missing doses for the following: Cefazolin intravenous (IV) two doses, Duloxetine one dose, Robaxin three doses, midodrine two doses, oxycodone three doses, Metamucil one dose, Miralax one dose, prednisone one dose, dulera inhaler one dose, magnesium two doses. Review of the Pharmacy delivery receipt dated 10/09/24 revealed there was no delivery time indicated. The following medications were delivered. Cefazolin, Robaxin, Duloxetine, hydroxyzine, midorine, Fluticasone nasal spray, Dulera inhaler, prednisone, magnesium,and trazodone. Interview on 11/06/24 at 11:45 A.M. with Registered Nurse (RN) #212 stated she worked the day shift on 10/09/24 and called the pharmacy twice to pull oxycodone from the facility's supply and to get an arrival time for Resident #51's medications. RN #212 stated she worked to 7:00 A.M. to 7:00 P.M. and Resident #51's medications were not delivered to the facility. Interview on 11/06/24 at 2:54 P.M. with Licensed Practical Nurse (LPN) #268 stated she worked the night shift 10/09/24 from 7:00 P.M. to 7:00 A.M. and was assigned to Resident #51. Between 7:30 P.M. and 8:30 P.M. she went in to check on Resident #51. LPN #268 stated Resident #51's husband was upset that Resident #51 did not receive her medications from the pharmacy. Resident #51's husband called emergency medical services due to the facility was not taking care of his wife. Interview 11/06/24 at 4:23 P.M. with LPN #218 stated she admitted Resident #51 on 10/08/29 at 11:30 P.M. and submitted the medication orders to the pharmacy. LPN #218 stated she called pharmacy and was informed the team will review the medications in the morning and the medications will be sent out second delivery and should arrive approximately 6:00 P.M. on 10/09/24. Interview on 11/12/24 at 12:04 P.M. with the Pharmacist #279 stated the prednisone, midodrine, and oxycodone were available in the pyxis dispensing system (a computer mediation dispensing system). The cefazolin, Duloxetine, hydroxyzine, Robaxin, midodrine, trazodone, prednisone, trazodone, Dulera inhaler, magnesium and oxycodone were delivered to the facility between 6:45 P.M. and 8:30 P.M. Pharmacist #279 stated there were no stat orders on any of the medications including the antibiotic that indicated a timely need. Interview on 11/13/24 at 9:24 P.M. with the Director of Nursing (DON) stated the pharmacy is located in Cincinnati. The facility receives deliveries from the pharmacy between 5:00 A.M. and 7:00 A.M. and from 5:00 P.M. to 7:00 P.M. The DON stated Resident #51 was admitted after the cut off time and therefore medications were scheduled for the second delivery the next day between 5:00 P.M. and 7:00 P.M. The DON verified Resident #51 was admitted around 10:30 P.M. on 10/08/24 and did not receive his medication until 10/09/24 between 6:45 P.M. and 8:00 P.M. twenty hours after admittance. 2. Review of the medical record for Resident #29 revealed an admitted [DATE] with diagnoses including diverticulosis, basal cell carcinoma, spinal stenosis, osteoarthritis, and atrial fibrillation. Review of the Minimum Data Set assessment dated [DATE] revealed the resident had impaired cognition and was dependent on showers, transfers, and toileting. Review of the care plan dated 10/09/24 revealed a plan for alteration in cardiac output, arrhythmia and cardiorespiratory distress, atrial fibrillation and pacemaker. Interventions included monitor vital signs, weights, and assess for shortness of breath and edema. Review of the physician order for November 2024 revealed an order dated 11/05/24 at 6:33 P.M. for torsemide 20 mg once daily in the morning for edema starting on 11/06/24. Observation of medication administration on 11/06/24 at 9:34 A.M. with Medication Technician (MT) #206 gathering morning medications for Resident #29 revealed she prepared aspirin hydralazine, metoprolol, and prostat. MT #206 began searching for torsemide however it was not in the medication cart. MT #206 administered all the medications except the torsemide to Resident #29. MT #206 asked RN #211 to see if torsemide was in the pyxis. RN #211 stated she will check the pyxis and if the medication was unavailable, she would call the pharmacy and notify the physician. Review of the Medication Administration Record for November 2024 revealed on 11/06/24 upon rise the torsemide was signed off with a code five indicating to see the nurses notes. Review of the progress note revealed dated 11/06/24 at 12:38 P.M. written by RN #211 stated the pharmacy was called to inquire about the delivery status of Resident #29's torsemide. The medication will be sent out in the next drop off. The medication was unavailable in the pyxis system. Interview on 11/06/24 at 5:25 P.M. with RN #248 verified that Resident #29 torsemide was not administered and the pharmacy had not shipped the torsemide. Review of the pharmacy delivery receipt dated 10/06/24 at 6:09 P.M. revealed the torsemide was delivered to the facility. Interview on 11/12/24 at 12:04 P.M. with the Pharmacist #279 verified the order torsemide order missed the cut off time of 5:00 P.M. on 11/05/24 and was not delivered until 6:09 P.M. on 11/06/24. Review of the the facility's pharmacy contract undated stated the pharmacy agrees to deliver to the facility any prescriptions and supplies daily six days a week with an additional delivery if an emergency arises, except for circumstances and conditions beyond its control. This deficiency represents non-compliance investigated under Complaint Number OH00158867.

Based on observation, record review, and interview, the facility failed to ensure the residents were free of significant medication errors. This affected two residents (Resident #29 and Resident #51) of three reviewed for medication administration. The facility census was 50. Finding include: 1. Review of the medical record for Resident #51 revealed an admitted [DATE] with diagnoses including osteomyelitis, multiple sclerosis, and neuropathy. The resident was discharged on [DATE]. Review of the October 2024 physician orders revealed an order for Cefazolin intravenous (IV) infusion, an antibiotic three times daily for osteomyelitis and an order for midodrine used to increase blood pressure, three times daily. Review of the Medication Administration Record (MAR) for October 2024 revealed on 10/09/24, two doses of Cefazolin IV were signed off as not available upon rise and at lunchtime. On 10/09/24, two doses of midodrine were signed off as not available prior to breakfast and prior to lunch. Review of Nurse Practitioner (NP) note dated 10/09/24 revealed the patient was admitted to the emergency roiagnom on [DATE] with sacral pressure ulcer, suspected osteomyelitis and urinary tract infection. The patient's stay was complicated by hypotension requiring blood pressure medications. The patient was stabilized and referred to a skilled nursing facility for rehab and IV antibiotics. Interview on 11/13/24 at 8:05 A.M. with Resident #51's husband stated his wife had not received any antibiotics from the pharmacy and they were at the facility for 20 hours. Resident #51's husband stated he needed to take care of his wife therefore he called emergency medical services (EMS). Resident #51 was admitted to the hospital for four weeks with a diagnosis of a wound infection and osteomyelitis. Interview on 11/13/24 at 9:24 A.M. with the Director of Nursing (DON) stated Resident #51 was admitted late on 10/08/24 and missed the pharmacy cut off time and therefore received the medications the next day around 7:30 to 8:00 P.M. The DON stated infectious disease will just make up the missed doses on the back end of treatment. Medications are administered upon delivery. The DON stated due to pharmacy having two delivery times a day she could not get the antibiotics and medications any earlier. Interview on 11/13/24 at 12:04 P.M. with the Nurse Practitioner (NP) #280 stated she did an initial visit with Resident #51 in the morning on 10/09/24 and was unaware that the resident did not receive any medications. NP #280 stated she found the missing doses of cefazolin and midodrine very concerning. 2. Review of the medical record for Resident #29 revealed an admitted [DATE] with diagnoses including diverticulosis, basal cell carcinoma, spinal stenosis, osteoarthritis, and atrial fibrillation. Review of the Minimum Data Set, dated dated dated [DATE] revealed the resident had impaired cognition and was dependent on showers, transfers, and toileting. Review of the care plan dated 10/09/24 revealed a plan for alteration in cardiac output, arrhythmia and cardiorespiratory distress, atrial fibrillation and pacemaker. Interventions included monitor vital signs, weights and assess for shortness of breath and edema. Review of the Hospice Case Manager notes by Registered Nurse (RN) #278 on 11/05/24 revealed Resident #29 had a 2.4 pound increase in weight. The resident had two plus pitting in both legs, a fluid buildup that leads to swelling. The severity of edema is assessed by grading scale of one to four with four being the worst. There was an new order for torsemide 20 milligram daily for edema. Review of the physician orders for November 2024 revealed an order dated 11/05/24 at 6:33 P.M. for torsemide 20 mg once daily in the morning for edema starting on 11/06/24. Observation of medication administration on 11/06/24 at 9:34 A.M. with Medication Technician (MT) #206 preparing morning medications for Resident #29. MT #206 began searching torsemide however it was not in the medication cart. MT #206 administered the medications except the torsemide to Resident #29. MT #206 asked Register Nurse (RN) #211 to see if torsemide was in the pyxis a computer mediation dispensing system. RN #211 stated she will check the pyxis (a computerized medication dispensary system) and if the medication was unavailable, she would call the pharmacy and notify the physician. Review of the Medication Administration Record for November 2024 revealed on 11/06/24, torsemide was signed off with a code five, indicating to see the nurses notes. Review of the progress note dated 11/06/24 at 12:38 P.M. written by RN #211 stated the pharmacy was called to inquire about the delivery status of Resident #29's torsemide. The medication will be sent out in the next drop off. The medication was unavailable in the pyxis system. Interview on 11/12/24 at 12:45 P.M. with Registered Nurse (RN) #278, the hospice case manager, revealed on 11/05/24 at 1:30 P.M. she assessed Resident #29 for edema and added a new order torsemide. RN #278 was not notified the Resident #29 did not receive her torsemide as scheduled on 11/06/24. The pharmacy is slow on delivering medications to the facility. Interview on 11/12/24 at 3:33 P.M. with the Pharmacist #279 verified the order torsemide order missed the cut off time of 5:00 P.M. on 11/05/24 and was not delivered until 6:09 P.M. on 11/06/24. Interview on 11/12/24 at 1:53 P.M. with the Director of Nursing (DON) stated Resident #29 had an order for new medication which would be initiated upon pharmacy delivery. The DON stated the torsemide was delivered at 6:09 P.M. on 11/06/24. It was not appropriate to administer the medication when it was delivered therefore it was administered the morning on 11/07/24. The DON stated Resident #29's legs were big prior, and it was not a new condition. This deficiency represents non-compliance investigated under Complaint Number OH00158867.

Based on medical record review and staff interview, the facility failed to ensure all required notices were provided to residents when skilled services were discontinued. This affected two (#2 and #11) of three residents review for beneficiary notices. The facility census was 41. Findings include: 1. Review of Resident #2's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included anemia, chronic kidney disease, and dislocation of the right knee. Further review of the medical record revealed Resident #2 was discharged from skilled services while using her Medicare Part A benefit on 10/02/23 and chose to remain in the facility. Review of the notices given to Resident #2 revealed the resident received a Notice of Medicare Non-Coverage (NOMNC) as required; however, the additional required Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNF ABN) was not given to Resident #2. 2. Review of Resident #11's medical record revealed the resident was admitted to the facility 10/23/23. Diagnoses included chronic obstructive pulmonary disorder, anxiety disorder, and epilepsy. Further review of the medical revealed Resident #11 was discharged from skilled services on 12/19/23 and chose to remain in the facility. Review of the notices given to Resident #11 revealed the resident received a NOMNC as required; however, the additional required SNF ABN was not given to Resident #11. Interview with Social Service Director #450 on 03/27/24 at 8:15 A.M. verified no SNF ABN was given to Resident #2 and Resident #11 as required.

Based on observation, medical record review, and resident and staff interview, the facility failed to ensure dependent residents received appropriate nail care. This affected one (#22) of two residents reviewed for activities of daily living. The facility census was 41. Findings include: Review of Resident #22's medical record revealed admission to the facility occurred on 10/19/23. Diagnoses included major depression, Parkinson's disease, chronic kidney disease, pressure ulcers, and anxiety. Review of Resident #22's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22 was assessed with intact cognition and required substantial assistance with showers and activities of daily living (ADLs). Observation and interview with Resident #22 on 03/25/24 at 9:27 A.M. revealed Resident #22 was observed with have long finger nails on both hands. Interview with Resident #22 stated she did not like long finger nails, and stated no staff offered to cut them and she really wanted them cut. Observation on 03/26/24 at 2:07 P.M. revealed Resident #22 received a shower on and her finger nails remained long. Observation and interview with State tested Nurse Aide (STNA) #426 on 03/27/24 at 8:07 A.M., in the presence of Resident #22, confirmed Resident #22's finger nails were long and untrimmed. STNA #426 confirmed she would trim Resident #22's finger nails at that time. Interview with the Administrator on 03/27/24 at 12:13 P.M. confirmed the facility had documentation activities staff provided nail care for Resident #22 on 02/10/24.

Based on review of the surety bond, trial balance funds sheet and staff interview the facility failed to provide a surety bond large enough to cover the total amount of money in all resident personal funds accounts. This affected 26 residents who currently had a resident funds account with the facility. The facility census was 39. Findings include: Review of this facility's surety bond revealed it was in the amount of $35,000.00. Review of the resident trial balance funds documented the total money in the resident funds account totaled $46,104.68. Interview on 08/25/21 at 10:30 A.M. the Administrator verified the amount of monies in the resident funds account exceeded the amount of the surety bond.

Based on record review, interview and policy review, the facility failed to ensure the bowel regimen protocol was followed to prevent constipation. This affected one resident (Resident #7) of the three residents reviewed for incontinence care. The facility census was 39. Findings include: Review of the medical record for Resident #7 revealed an admitted [DATE]. diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the care plan dated 10/29/18 revealed she had potential for alteration in bowel elimination, constipation related to process and impaired mobility. Interventions included to assist with toileting as needed, record all stools, report irregularities to charge nurse, encourage fluid intakes as appropriate, note any signs or symptoms of constipation, monitor stool frequency, and follow bowel regimen protocol as needed. Review of the significant change minimum data set (MDS) assessment dated [DATE] revealed the resident was cognitively impaired. She required extensive assistance with two persons assist for bed mobility, transfers, dressing and toileting. She was always incontinent of bladder and frequently incontinent of bowel. Review of the physician orders dated August 2021 revealed Resident #7 had orders to give milk of magnesia, 30 milliliters (ml) by mouth as needed for constipation times one per episode. [MEDICATION(S)] suppository to insert one suppository rectally as needed for constipation times one per episode if milk of magnesia was ineffective. And Fleet Enema to insert one dose rectally as needed for constipation times two per episodes if [MEDICATION(S)] suppository was ineffective. Call the physician if no bowel movement in four days. Review of the Point of Care task sheets revealed Resident #7 did not have a bowel movement from 07/28/21 through 08/04/21 and 08/09/21 through 08/13/21. Review of the Medication Administration Record [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the nursing notes dated 07/27/21 through 08/25/21 revealed no notification was made to the physician of the resident not having a bowel movement. During interview on 08/25/21 at 9:45 A.M., State tested Nursing Assistant (STNA) #42 stated bowel and bladder charting was done on every shift. If a resident has not had a bowel movement in three day the system will notify the nurse of no bowel movement. During interview on 08/25/21 at 9:40 A.M., Licensed Practical Nurse (LPN) #62 revealed the bowel protocol was to notify the physician after three days without a bowel movement. She stated they will start to give Milk of Magnesia and if that did not work then a suppository and notify the physician. She would document in the progress notes in the computer when she would notify the physician. She revealed if a resident had not had a bowl movement in the past three day the computer would have a notification show up, or the information would show on the look back report. During interview on 08/25/21 at 3:30 P.M., the Director of Nursing (DON) verified the resident did not have a bowel movement from 07/29/21 through 08/04/21 and 08/09/21 through 08/13/21. She further verified the orders were not followed and no medications were given to the resident during the same time frame. Review of the facility policy titled Bowel Protocol revealed residents would be assessed by nursing during admission, readmission, quarterly and significant change for bowel habits/patterning. Based on assessment of bowel habits/patterning the interdisciplinary team will develop comprehensive care plan as appropriate. Resident bowel movements will be monitored daily by during. Following recommended protocol may be instituted under the direction of the residents attending physician: resident that does not have a bowel movement after three days would receive Milk of Magnesia (MOM). If no results from MOM administer [MEDICATION(S)] suppository. If no results from [MEDICATION(S)] administer fleet enema. If no bowel movement occurs within four days, the nurse will notify the attending physician or certified nurse practitioner.

Based on observation, record review, interview and manufacturer's recommendations, the facility failed to use distilled water in a continuous positive airway pressure ([CONDITION(S)]) machine. This affect one (Resident #29) of three residents reviewed for respiratory care. The facility census was 39. Findings include: Review of the medical record for Resident #29 revealed an admitted [DATE]. diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the admission minimum data set (MDS) assessment dated [DATE] revealed the resident was cognitively intact. He used oxygen. Review of the nursing progress note dated 08/22/21 revealed Resident #29 refused to wear the [CONDITION(S)] machine during this evening as ordered. Resident stated he had incorrect water to use in the machine at this time and until the correct water was purchased he would not be wearing the [CONDITION(S)] machine. Nurse educated the resident and encouraged resident to follow orders, and the resident again refused. During interview on 08/23/21 at 4:40 P.M., Resident #29 stated the facility was giving him the wrong water to place in his [CONDITION(S)] machine. The resident held up a gallon of water, which was spring water. The [CONDITION(S)] machine reservoir had a milky film on the inside. He stated spring water was good to drink but not good to inhale. During interview on 08/25/21 at 9:40 A.M., Licensed Practical Nurse (LPN) #63 stated distilled water was supposed to be used in Resident #29's [CONDITION(S)] machine. She said the resident complained earlier in the week that he was given spring water to use instead of distilled water. During interview and observation on 08/25/21 at 10:00 A.M., Scheduler #46 stated staff were to use the distilled water for the [CONDITION(S)] machines, which was located in the kitchen dry stock area. She was unaware of any resident using spring water. Review of the manufacturer user guide revealed distilled water was to be used in the [CONDITION(S)] machine to reduce the risk of the equipment becoming mineralized.

Based on observation, interview, facility policy review, Centers for Disease Control and Prevention (CDC) Guidance, and the Centers for Medicare and Medicaid Services (CMS) the facility failed to develop and implement procedures to potentially limit the transmission of COVID-19. This affected Residents #20, #25, and #30 identified by the facility as being on the COVID-19 observation unit, with the potential to affect all 47 Residents of the facility. The facility census was 47. Findings include: Review of the medical record for Resident #20 revealed an admission date of [DATE] with [DIAGNOSES REDACTED]. Additional review of physician orders [REDACTED].#20 was on droplet precautions for COVID precautions. Review of the medical record for Resident #25 revealed an admission date of [DATE] and a readmission date of [DATE]. [DIAGNOSES REDACTED]. Additional review of physician orders [REDACTED].#25 was on droplet precautions for COVID precaution. Review of the medical record for Resident #30 revealed an admission date of [DATE] and a readmission date of [DATE]. [DIAGNOSES REDACTED]. Additional review of physician orders [REDACTED].#30 was on droplet precautions for COVID precautions. 1. Observation on 12/20/20 at 9:00 A.M. upon entrance to the facility revealed several staff not wearing eye protection in resident care areas. Interview on 12/20/20 at 9:05 A.M. of Licensed Practical Nurse (LPN) #220 confirmed staff, including herself, were not wearing eye protection and were required to wear either goggles or a face shield when in resident care areas. LPN #220 stated it's the weekend and they fog up. Interview on 12/20/20 at 10:07 A.M. of the Administrator confirmed all staff should be wearing eye protection when in resident care areas. 2. Interview on 12/20/20 at 9:28 A.M. of Registered Nurse (RN) #500 revealed each staff was provided with three KN95 facemasks. Staff are to don a KN95 when working with any residents on COVID-19 precautions, including new and readmissions. RN #500 explained the KN95's are stored in cabinets in the restorative dining room. Each KN95 is stored in a brown paper bag. Staff are to rotate between the three masks, allowing them to breath for 72 hours in between use, and date the bag with each date the KN95 was used. After five shift uses, the KN95 is discarded and a new KN95 is provided. RN #500 verified nurses work 12 hour shifts while State tested Nurse Aides (STNA) work eight-hour shifts. Observation on 12/20/20 at 9:48 A.M. of the cabinets in the restorative dining room revealed brown paper bags, each labeled #1 through #3, staff name, and five places for dates to be written in. Interview on 12/20/20 at 9:55 A.M. of STNA #130 confirmed the use of KN95's when working with residents on COVID-19 precautions and the facility procedure of providing each staff with three KN95's to rotate through. STNA #130 stated most of the STNA's work eight hour shifts and can be scheduled to work several consecutive days, not allowing for a full 72 hours of breathing time in between mask use. Interview on 12/20/20 at 11:50 AM of the Director of Nursing (DON) confirmed staff are using KN95's instead of NIOSH approved N95's when working with new and readmissions to the facility. The DON verified staff are provided three KN95's to rotate, allowing 72 hours of breathing time in between use. The DON confirmed nurses work 12 hour shifts and most of the STNA's work eight-hour shifts. The DON verified staff working consecutive days would not be able to give each KN95 72 hours of breathing time before needing to reuse the mask. In addition, the DON confirmed staff are reusing masks for five shifts and not limited to five donnings. 3. Observation on 12/20/20 at 12:16 P.M. of lunch service on the observation unit. STNA #130 was observed donning a KN95 facemask, gown, gloves and goggles. STNA #130 entered the room of Resident #20. Prior to exiting the room, STNA #130 removed the gloves and performed hand hygiene. STNA #130 doffed new gloves and delivered the lunch tray to Resident #25. Prior to exiting Resident #25's room, STNA #130 removed the gloves and performed hand hygiene. STNA #130 donned new gloves and delivered the lunch tray to Resident #30. Prior to exiting Resident #30's room, STNA #130 doffed gloves and gown and performed hand hygiene. STNA #130 was not observed changing the gown in between resident encounters, covering the KN95 to prevent contamination, or disinfecting eye protection. Interview on 12/20/20 at 12:29 P.M. of STNA #130 verified she did not change her gown in between resident encounters, cover her KN95 to reduce contamination, or disinfect eye protection after each resident encounter. Interview on 12/20/20 at 12:45 P.M. of the DON confirmed staff should change personal protective equipment, including gowns, in between resident encounters. The exception to this is the use of the KN95, which should be covered with a surgical mask to reduce contamination. Review of policy COVID-19 Observation for New Admit or Re-admit Protocol, dated July 2020, revealed new and readmissions will be placed on a 14-day observation. It further stated all staff providing care to new and readmissions will wear a KN95 or N95 mask. In addition, each mask issued will be allowed to rest between uses for at least 72 hours and will only be used for five shifts before being replaced, unless worn, torn, hard to breach through, wet or visibly soiled. The policy also stated one re-useable gown will be used per resident by each staff member. The gown will be hung in the resident's room after each care episode and will be used for the entirety of the shift. At the end of the shift, the gown will be placed in the laundry receptacle. Review of the CDC Healthcare Workers Infection Control Guidance, updated 07/15/20, revealed healthcare providers (HCP) working in facilities located in areas with moderate to substantial community transmission are more likely to encounter asymptomatic or pre-symptomatic patients with COVID-19 infection. The guidance further stated HCP should wear eye protection in addition to their facemask to ensure the eyes, nose, and mouth are all protected from exposure to respiratory secretions during patient care encounters. Review of the CMS COVID-19 Nursing Home Data revealed county positivity rates of less than 5% are coded green, county positivity rates between 5% and 10% are coded yellow, and county positivity rates greater than 10% are coded red. Data reported through week ending 12/09/20 revealed the county in which the facility resided, Lorain County, was coded red with an 18.7% county positivity rate, indicating a substantial level of community spread. Review of CDC guidance, Responding to Coronavirus (COVID-19) in Nursing Homes, updated 04/30/20, revealed new admission and readmissions should be placed in a single room or in a separate observation area so the resident can be monitored for evidence of COVID-19. Further review revealed all recommended COVID-19 PPE should be worn during care of residents under observation, including the use of an N95 respirator, eye protection, gloves, and gown. Review of CDC guidance, Strategies for Optimizing the Supply of N95 Respirators, updated 11/23/20, revealed all N95 respirators used in occupational settings are approved by NIOSH. HCP can consider using a face shield or facemask over the respirator to reduce/prevent contamination of the N95. Additionally, the guidance revealed, in the absence of manufacturer guidance, data suggests limiting the number of reuses of N95 respirators to no more than five uses (five donnings) per device to ensure an adequate respirator performance. Review of CDC guidance, Strategies for Optimizing the Supply of Isolation Gowns, updated 10/09/20, revealed disposable gowns generally should not be re-used, and reusable gowns should not be reused before laundering, because reuse poses risks for possible transmission among HCP and patients. In addition, gown reuse has the potential to facilitate transmission of organisms and repeatedly donning and doffing a contaminated gown may increase risk for HCP self-contamination.

Based on observations, review of the medication storage policy and staff interviews, the facility failed to ensure all medications were kept in secured, locked carts. This had the potential to affect five (#3, #22, #25, #29 and #31) residents who are cognitively impaired and independently mobile. Facility census was 47. Findings include: Observation of the south wing of the building on 10/21/20 at 8:07 A.M. The south wing medication cart was sitting just outside of the nursing station and was observed to be unlocked. At 8:07 A.M. two nurses were inside the nursing station completing change of shift report. The nurses left the nursing station on 10/21/20 at 8:09 A.M. and went down the west wing of the facility, out of eye sight of the south wing medication cart and the medication cart continued to be unlocked. On 10/21/20 at 8:16 A.M. interview with Registered Nurse (RN#400) regarding the medication cart on the south wing being unsecured and unlocked confirmed it was unlocked and should not be left like that. RN #400 then locked the cart and made sure everything was secure. The facility confirmed there are five (#3, #22, #25, #29 and #31) residents who are cognitively impaired, independently mobile and could potentially access an unlocked/unsecured medication cart. Review of the facility medication storage policy dated 12/13 revealed medications and supplies should be stored in a locked medication cart. This deficiency is based on incidental findings discovered during the course of this complaint investigation.

Based on review of nursing schedules and staff interviews, the facility failed to ensure they used the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week. This affected 51 of 51 residents residing in the facility. Findings include: Review of the staffing daily posting tool dated 11/09/19 (Saturday) and 11/10/19 (Sunday) revealed no Registered Nurse (RN) coverage for the weekend. Interview on 11/12/19 at 4:06 P.M., with the Director of Nursing (DON) revealed the part time RN went out on leave and decided not to come back and the facility has not been able to replace her. DON verified there is no RN coverage on the weekends. Interview on 11/12/19 at 5:07 P.M., with the Scheduler #300 revealed she/he does the scheduling for the nursing staff. Scheduler #300 verified no RN coverage on the weekends. This deficiency substantiates Complaint Number OH 056.

Based on review of nursing schedules and staff interviews, the facility failed to ensure they used the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week. This affected all 50 residents residing in the facility. Findings include: Review of the licensed nursing schedules for (MONTH) 2019 and (MONTH) 2019 identified a lack of a RN on 02/02/19, 02/03/19, 02/16/19, 02/17/19, 03/02/19, and 03/03/19. Interview on 03/05/19 at 3:25 P.M., State tested Nurse Aide (STNA) #2, the facility scheduler, confirmed the facility did not have a RN employed to work every other weekend and verified the lack of an RN on duty on the above days.

Based on observation, staff interview and policy review, the facility failed to ensure a medication cart was locked. This had the potential to affect 26 residents (#1, #6, #10, #15, #17, #18, #19, #22, #23, #26, #27, #29, #33, #34, #35, #38, #40, #41, #42, #43, #48, #50, #51, #52, #53, and #153) with medications stored in the unlocked cart as identified by the facility. The facility census was 50. Findings include: Observation on 03/05/19 at 5:13 P.M. revealed the medication cart in the 300 Hall was unlocked and unattended. Interview on 03/05/19 at 5:14 P.M., Registered Nurse (RN) #73 verified she had left the medication cart unlocked and unattended. Interview on 03/06/19 at 2:26 P.M. with the Administrator revealed medications for 26 residents (#1, #6, #10, #15, #17, #18, #19, #22, #23, #26, #27, #29, #33, #34, #35, #38, #40, #41, #42, #43, #48, #50, #51, #52, #53, and #153) were stored in the unlocked medication cart. Review of the facility policy titled Medication Storage, last revised 12/2013, revealed medication carts should remained locked until medication was needed for current use.

Based on medical record review, observation, staff interview and policy review, the facility failed to ensure a resident's dignity was maintained by appropriately covering a urinary catheter collection bag for one (#153) of one resident reviewed for urinary catheters. The facility census was 50. Findings include Medical record review revealed Resident #153 was admitted to the facility on [DATE]. [DIAGNOSES REDACTED]. Review of a physician order [REDACTED].#153 was ordered a urinary catheter for obstructive and reflux [MEDICAL CONDITION]. Observation on 03/04/19 at 2:42 P.M. revealed Resident #153 had an uncovered urinary catheter bag. Observation on 03/05/19 at 12:48 P.M. also revealed Resident #153 had an uncovered urinary catheter drainage bag. Interview on 03/05/19 at 12:50 P.M., Licensed Practical Nurse (LPN) #17 verified Resident #153's urinary catheter bag was uncovered and should be covered. LPN #17 revealed she would provide Resident #153 with a new urinary catheter bag with a cover. Review of the policy titled Catheter Care, revised 12/2013, revealed no guidelines for staff to cover a urinary catheter bag.

Based on observation, medical record review, staff interview, and review of facility policy, the facility failed to ensure fall interventions were in place for one (#3) of three sampled residents reviewed for accidents. The facility census was 50. Findings Included: Medial record review for Resident #3 revealed an admission date of [DATE]. [DIAGNOSES REDACTED]. Review of the physician orders dated 07/17/18 revealed Resident #3 was to have floor mats to bilateral sides of bed while occupied. Review of the care plan dated 12/10/18 revealed the resident had a potential for falls. Interventions included floor mats to bilateral sides of the bed. Observations on 03/04/19 at 9:17 A.M. and on 03/05/19 at 9:17 A.M. of Resident #3 in bed without bilateral floor mats. Interview on 03/05/19 at 9:20 A.M., License Practical Nurse (LPN) #17 verified the floor mat was not in place on both sides of the bed. LPN #17 indicated the mat was on one side of the bed only and should be on each side of the bed. Review of the facility policy titled Fall Management and Incident Interventions Protocol Intervention Protocol, dated 12/2013, indicated interventions will be implemented and evaluated in ordered to decrease the incidence of resident incident's including falls, as well as to minimize the risk of resident injury.